Booked the hotel through Thomson and stayed 11 nights (we wish it was longer!!) we travelled as a young couple (21 and 25) and loved every minute we spent at this hotel.
We arrived at the hotel quite late, about midnight. The reception staff were very informative and spoke good English. When we got to our room we wanted additional pillows and as the only member of staff around was a cleaner we asked them and within 10 minutes he knocked on our door with huge fluffy pillows!
The room was spotless and modern. Large smart screen flat TV. The TV mainly had German speaking channels but you can change some of the channels into English using the tool menu. We were a bit gutted to one of the rooms who had the view of the hotel being refurbished next door but after a long day decided to mention this to reception the next morning. However, we noticed that the building work did not bother us in the slightest and when the door was locked you couldn't hear a thing really, even when they were working away so decided to stay put in our room. Lots of storage space, free safe, a fridge, water (if you go to reception you can get free bottles of water from here)! The bathroom was also lovely with a power shower and large mirror with a hair dryer.
The grounds of the hotel were very well maintained. The pool area was always so spotless and workers were very quick picking up empty glasses etc. The infinity pool was amazing - adults only! Had a nice view and a nice breeze throughout the day when it got hot, unlike the main pool as it was further down.
The service by all staff was very high. All staff worked VERY hard and were polite. There was an issue with a large number of students when we were at the hotel who were diving into the pool fully clothed, being very loud and rude to the other guests - the hotel manager was very good with this and assured us that he would have more security around the hotel to prevent the noise levels and rowdy behaviour and he did, the students didn't bother us from then on.
The food was good. Breakfast you had the choice from hot food like bacon, sausage, eggs (fried, scrambled, boiled, omelettes), pancakes etc! As well as the standard continental breakfast, cereals etc. Lunch also had a wide variety and dinner had a new special every day, even for the fussiest of eaters like myself! There were beef casserole, Mexican chicken fajitas, all kinds of meat, fried and grilled vegetables, lasagne etc!
Drinks were very good. Soft drinks and slush drinks were self service, as was hot drinks and beer. The bar would serve cocktails and spirits. Spirits were very generous measures and you could ask from brands if they're behind the bar eg Smirnoff vodka.
The only downside to this hotel was the entertainment. Just the staff miming to songs. We tended to go the purple bar for a drink as it was relaxed (Paco the bar man here was super!) and there was also a couple singing outside the cocktail bar outside reception. If you walk to the back of the hotel if you go left you will come across a supermarket and designer shopping centres and this was only a 5 minute walk in addition to lots of bars and restaurants. If you carried on you'd come across the beach and the sand dunes this was only about a 20 minute walk and this was the more touristy area. Enjoyed that.
We went to the Yumbo Centrum twice during our stay (approx €5 taxi ride) and went to Sparkles Show Bar.... Absolutely hilarious there! But not for the easily offended. They had good promotions on drinks and it was a very good atmosphere.
Avoid the moonlight cinema and spirit of the seas excursion. Janet the Thomson rep was also very helpful.
My boyfriend and myself really enjoyed it here and would love to come back. Best all inclusive 4 star i have experienced.
- Official Description (provided by the hotel):
- Located in Costa Meloneras, near El Faro. 4 And 2-storey building. On the seafront. 30,000 M2 garden. 900 M from Maspalomas sand dune beach. 6 Km from the centre of Playa del Ingles. 200 M from various shops. 37 Km from the airport. 100 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more less
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- Also Known As:
- Riu Clubhotel Gran Canaria Maspalomas
- Club Hotel Riu Gran Canaria
- Riu Gran Canaria
- ClubHotel Riu Gran Canaria Maspalomas