We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Riu Palace Oasis
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
IFA Faro Hotel(Maspalomas)
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
Seaside Palm Beach(Maspalomas)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Chiripa(Maspalomas)
View Hotel
Oasis Maspalomas(Maspalomas)
View Hotel
  • Beachfront
View Hotel
  • Free Wifi
  • Beachfront
Maypa Appartements(Maspalomas)
View Hotel
View Hotel
Certificate of Excellence
  • Pool
  • Beachfront
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,179)
Filter reviews
1,179 results
Traveller rating
568
397
121
54
39
Traveller type
Time of year
LanguageAll languages
More languages
568
397
121
54
39
Show reviews that mention
All reviewsgarden barextensive gardenskrystal restaurantpalm treesgarden roomevening entertainmentdirect access to the beachresident bandhouse bandtennis courtssea viewolder clientelegran canariabranded spiritspool manmain restaurantall inclusive hotel
FilterAll languages
Updating list...
503 - 508 of 1,179 reviews
Reviewed 28 February 2014

Nice enough and staff couldn't be more helpful but the hotel is desperately in need of a good overhaul, especially the pool which looked scruffy and I think I caught a tummy bug from swimming in it. The lounge area, where the entertainment took placed, was very smelly and dark, and not nice at all. I would not return unless it was completely refurbished throughout. It is a shame as we had a good holiday and the weather was excellent, and the food was ok too.

Room Tip: We booked a suite and the room had a view of the sea which was a nice thing to have. The suite gave us extra sitting space but the downstairs lounge was quite cold despite the air conditioning on warm.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank northamptonshirelass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

First time staying at a All inclusive hotel with the RIU group.

if i had to some it up in one word.............. "EXCELLENT"
recently lost its five star rating and i must stress i can see why. mainly cosmetic and needs a fresh lick of paint and a good hoover in the corners of the carpets. With this in mind if they sort this out i can foresee another upgrade to 5*****

as it was a five star the staff are used to offering that kind of service. I have never seen such great service and customer care. The staff are very friendly and treat everyone individual and know exactly what you drink.
Champagne is on tap in the foyer and food flows freely all day. Excellent choice of food from all round the globe. You will not go hungry.
The week i was there 90% were German, but hey!!

being all inclusive you feel hey would scrimp on certain things. Not here, even the bar drinks are varied and all come with branded labels and not watered down.

The gardens, the pool area are brilliant.
The Gym is a little poxy and was not expecting to see such a sparse array of facilities.

overall you will NOT be disappointed here. Rooms are very very clean and spacious.

Room Tip: Rooms 148-168 on ground floor the best. back onto quieter area
  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank PaulJeffries2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Two weeks in Feb 2014, a very pleasant comfortable hotel with decent food and good service, staff seemed happy to help out at all times and for us the all inclusive worked very well , drinks waiter served apart from pool area during the day, rooms spacious and plenty of storage space, safe, air con, ceiling fan, mini fridge and comfortable beds, housekeeping good. A bit old fashioned perhaps for some tastes. Nice gardens and located right next to beach and dunes, good location.
Lack of wifi in rooms for me a major downside and lack of power points for charging phones etc, free wifi in reception bar area but so slow. Pool area a bit overcrowded with sunbeds but plenty of mattresses umbrellas and pool towels available . A good four star but hard to think of as a five star.

Stayed: February 2014, travelled as a couple
4  Thank seasiderboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

This hotel provide everything a good hotel should, clean rooms, well prepared and presented food and the reception was fantastic. Have read some of the comments before and after our 2 week holiday I wonder now what planet some people live on. I would like to see their home being as clean, their food presentation at home being a patch for 5 people never mind the 500 people in the hotel. There are clearly people who go on holiday just to whinge rather than to relax, take in the sun and enjoy the time with their partner and family.

Thank you for a fantastic holiday, you could teach quite a few 5* hotels how to look after their customers. Well done we will be back.

Room Tip: We were in 347 and its was excellent looking over the lawns and sunshine most of the day.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
13  Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

Excellent location, friendly hotel staff,plenty of food and drinks are highlights of our tour.We stayed 4 days and spent lots of time on beach and hotel garden. Check-in was fast . I expected some body will take our luggage from main entrance to the room which didn't happened.

We were allotted a ground floor , no view what so ever because of wall. Room size was moderate . Two levels in the room is bit uncomfortable. The beds are very old.

We selected 2nd session for dinner. There were plenty of options available .we didn't have any problem with food . Only in one or two times we found some recycled item.

The wi-fi connectivity was slow and having no internet at room was bit disappointing for us.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Amrita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews