Enjoyed a New Year break here and was very satisfied, would even consider going back. This review is more about getting online from here, which may help others considering or already committed to coming here.
There are several desktop computers and, I believe, a printer connection although I didn't use this facility located in the entrance lobby near Reception. Staff there, by the way, were superb, spoke excellent English and were very helpful going above and beyond when I needed help to sort out a hire car problem on the phone.
Wi-fi is offered and a 'key' is charged at €6 per day, €12 for three days or €18 per week. Although our bungalow was at the edge of the site, there was a wi-fi repeater on the wall separating the bungalows (which are in blocks of four) and a full signal strength was showing on our phones/tablets.
At reception, however, we were advised of the shortcomings and decided not to buy a key. To give full credit to them, they were completely upfront about the set-up and we appreciated their honesty.
The 'key' is valid for one device only and cannot be shared but the main problem is limited bandwidth, as they only have a 0.5Mb connection. So we were told that if all we wanted to do was check email and upload text to Facebook etc it would do the job, but bandwidth-hogging applications like Skype, uusing Facebook with pictures, streaming TV or music just would not work.
We were also told that the nearby leisure park had free wi-fi, as do many bars and restaurants in Maspalomas and Playa del Ingles. The new El Tablero shopping centre, which is on the opposite side of the GC1 Motorway, offers free wi-fi, as does the HyperDino supermarket there, however while I was able to surf the net, I could not log on to my email accounts. If you have web-based email accounts with Hotmail or Gmail, for example, then this would not be a problem.
I had taken a mi-fi device with me, purchased in the UK a few months before on a monthly contract, as I needed temporary internet access.. This was on the EE network and was able to handle 4G. According to EE I could not simply switch on and use the device when I arrived, but it would be a simple matter to 'roam' in Gran Canaria and I would be offered a data add-on as soon as I switched on the device.
Unfortunately it was not as simple as this and it proved almost impossible to log on to the system. On one ccasion a local operator, Movistar, flashed up on the screen. I went to a local Movistar shop in the El Tablero shopping centre and was told that a SIM card costing €10 would give me 250Mb of data per day for a week.
The SIM card had to be activated in one of the shop"s mobile phones but on putting it in to the Mi-Fi I and trying to put in the PIN code I got a message that it had been locked and there would only be two more chances before the device would be locked permanently.
The SIM card, therefore was a total waste of money but has been retained for future use in Spain once the device has been unlocked from the EE network. I should have terminated the contract and unlocked the device before leaving the UK, so this was a learning point for the future.
Playing around a couple of days later I did manage to get the log-on page to come up, but it was a struggle and it didn't matter whether I used an iPhone, iPad, Kindle or Android phone the result was the same that the log on page only sometimes appeared, and in many cases only part of the page showed, so connection was very much hit or miss.
The data add-on from EE was VERY expensive at £35 for 250Mb, which I thought would be enough for simple email checking, Facebook etc but even logging-on seemed to be using 10 - 20Mb before I had even achieved anything, so needless to say the allowance was used up very quickly.
In the end I mainly used a daily European data pass on my iPhone on the 3 network, which cost £5 per day for unlimited data, but was restricted to the phone itself and did not allow for tethering. This can be purchased from midnight although very often there was a message saying it could be 45 minutes before the service was available to purchase.
The first time I purchased this was around 8pm and assumed it was for a 24-hour period, but the Ts and Cs do make clear (if you read them!) that it is only up until midnight of the day you buy it, so make sure you are aware of this.
My wife has an Android phone on the O2 network and she was paying £1.99 per day for 15Mb of data, which was enough to check email and do the odd Facebook upload. If she approached the limit there was the option to pay another £1.99 for another 15Mb.
On the way home and when returning the hire car from Europcar at the airport I saw they were offering a 'wi-fi router' which was a 3G mi-fi for €6 per day including 200Mb of data per day. It came with a USB charging lead and a car cigarette power adaptor and is much, much cheaper than a data add-on from EE.
Finally, the kubi network at the airport offers 15 minutes of complimentary access with the option to extend for a small fee.
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- Also Known As:
- Cay Beach Princess Bungalows Hotel Maspalomas
- Cay Beach Princess Hotel
- Cay Beach Princess Maspalomas
- Caybeach Princess Maspalomas, Gran Canaria