Hi we arrived at 2pm and the bungalow was not ready so was made to wait an hour then given an alternative which ended up being better anyway.
On entering the accomatation found no forks at all and no shower curtain. I complained to reception twice it took 3 hours to get that sorted, not bad I suppose. There was only enough hot for one person to have a shower as there was only a small holding tank for the water and it was a rush against time so about 3 minutes to have a shower then wait 20 minutes for the water to re-heat.
The pool well the main pool was just missing ice burg's and penguins it was that cold and stayed the same throughout the day so only the brave and foolhardy entered, the a lot staying put their towels out early even though there was suppose to be strict rule against this as there were very few decent sun loungers the rest needed replacing.
The cleaners came mid morning so you could have a lie in if you want unless you were half board. But don't expect a good supply of loo rolls as they would leave you none.
The resturant we only eat in there once only because it was raining heavily that evening we had to get our own menus after waiting 10 mins even though water was suppose to give them out then got told off because I fetched them my it was horrible the food was tasteless and they wouldn't let us have fresh puddings saying it was too late, it was 8.45pm!
Also as discribed it was isolated we needed taxi's to get to anyware with good food.
It is popular with some though as they go back year after year.
The thomson rep was good though.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Travel Republic (UK), Cancelon and Evoline ltd so you can book your Caybeach Princess reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Cay Beach Princess Bungalows Hotel Maspalomas
- Cay Beach Princess Hotel
- Cay Beach Princess Maspalomas
- Caybeach Princess Maspalomas, Gran Canaria