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“Great hol shame about the terrible food!! N yucky drinks! ”

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Maspalomas Oasis Club
Ranked #97 of 218 Hotels in Maspalomas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great hol shame about the terrible food!! N yucky drinks! ”
Reviewed 31 May 2014 via mobile

Me and my bf visited last year was our first holiday together
Room really nice, had own balcony
good pool
friendly staff
Clean
everything was great but the food and drink
The food was often Luke warm and just a picture of animal above to say what it was
I stuck to chips and salad
We ate out everyday!
I would say I'm fussy with drinks so was glad had a fridge in the room bought all mine in. If you like lager you'll be ok but I don't, rola cola and watery spirits!

Taxis are cheap and free bus to beach good went in to playa de ingles a few days for shops worth a visit
Also went to the water park and animal park defo recommend

If food and drink was nicer would be a 4 star!!

I know it's nearly been a year since we went, sounds like food still not up to standard

Stayed July 2013, travelled as a couple
Helpful?
2 Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2014 via mobile

I recently stayed at the maspalomas oasis club with a friend of mine. And I must say I was very impressed, especially after reading some very negative reviews before we went. We arrived late afternoon and were greated by very friendly reception staff who quickly checked us in and made us feel welcome. We were allocated a room right next to the pool and relatively close to the bar. The room itself was slightly dated and bizarrely there was a coin metre on the TV... Didn't really bother us as who watches TV when they're abroad? The rooms were clean which is definitely the most important thing..

The pool was perfect for what we needed and there was always a member of staff treating the water every morning to ensue it stayed clean.

The food was plentiful and was always a broad choice.. Not a bad quality of food.

The only criticism I can point out is that during the day it can take a while to get served as the bar did tend to be left unattended. But apart from that it was great.. The barman was great and the choice and quality of the alcohol was more than satisfactory.

I must say though, the eentertainment in the evening was a bit poor.. But luckily myself and my friend made friends with a few people so we always managed to have a laugh :-) but if you are looking for good evening entertainment I'd suggest popping into town.

The location of the hotel isn't bad.. 3 minute walk to the nearest shop and about a 20 minute walk to the dunes and beach.. Taxis are cheap anyway, so don't worry about that... I would definitely suggest hiring a car for the day.. We arranged this through reception (and a few other excursions too). The car was about 36 euros for the day and the company even drops the car off in the car park of the hotel for you.. Hiring a car is the best way to see this beautiful island in its entirety.. We did a lap of gran canaria and some of the views we simply stunning...

So all in all... This hotel was great.. Excellent value for money.. I'd definitely return.. Had a lovely week. Enjoy.

Stayed May 2014, travelled with friends
Helpful?
9 Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2014

Stayed there for a week, party of 9 people, including 2 young children. Overall exceeded the expectation, perhaps with the exception of the food, and even that is only in terms of selection (usually one dish of poultry, fish, pork, beef, chips and pasta). What was served was hot enough, and tasty enough, however, having said that, I`m not as picky as some people. Let`s put it this way-you definitely won`t starve, but don`t expect Michelin stars.

Bungalows are quite comfy, had no issues there, regularly cleaned, towels changed etc. Would agree with some other reviews that bar staff disappears sometimes to help with other things (but in my opinion reasonable thing these days, especially in a small hotel such as this one), but then there`s an option for self-service ))) All-inclusive drinks are just what you would expect, no surprises here..

Location is pretty quiet, some distance away from the big hotels, shops, etc. but then this was exactly what we were looking for. Nearest small shop is about 5 min walk, supermarket about 4 euros on the taxi. Beach is approx 25-30 min walk, or taxi is 3 euros to the lighthouse. There is a free bus service running to the beach few times a day too.

Lastly, but not less importantly- animation. The guy is absolutely fantastic, our 7 year old daughter, who is pretty active, totally adored Alfredo, who had patiently and professionally kept her busy all the time he was in her vicinity. Alfredo, if you ever get to read this-Adelina intended to come back, don`t change the job, please! )))

Room Tip: Try to get the bungalows with the roof terrace, opposite reception are the best ones!
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  • Stayed May 2014, travelled with family
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Helpful?
5 Thank Irina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 May 2014

Just returned from this hotel bunglows are basic but clean and comforatable. Pool area was claen and very good.Some staff very grumpy trying to shut the bar at 1030 pm should be 11pm.bar staff never around at times all customers were serving there selves otherwise would have to wait for ages for a drink.bar staff were working in all areas of hotel not enough staff to cope.
Reception staff very polite and helpful.Cleaners very good.
The food was awful i got sickness and dirrahea for three days...the food was always cold and not all cooked had to eat out.
The weather mayed it all worth while and met some great people.

Room Tip: Away from the bar on the left side as the sun is there all day !!!!
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  • Stayed May 2014, travelled as a couple
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Helpful?
4 Thank SomersetWendy_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billericay, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 May 2014 via mobile

Myself and my wife have just returned from the Oasis, was booked as a low cost Holiday so wasn't expecting much... But what a lovely surprise, resort was spotless, pool was a nice temperature staff so helpful and friendly especially on reception nothing was to much trouble, food was plentiful and very tasty, we are both so looking forward to returning, only down side for us was that we only booked a week !!!

Stayed May 2014, travelled as a couple
Helpful?
9 Thank Briankath40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2014

The rooms were adeqate for a low cost holiday, reception staff were very helpfull and the rooms were kept clean by very friendly maids. Then it all went wrong, the food was terrible, luke warm, no choice and very unpleaseant kitchen staff, i wandered by mistake into the kitchen area and noticed no cooking happening, by this i can only presume that the food is cooked off the premises and brought in. The drinks at the bar were no better, coke tasted like syrup, beer was weak. We decided to eat out every day, glad we did as people went down with food poisoning, bad stomachs etc.We definately wont be going back to this accomadation.

  • Stayed April 2014, travelled as a couple
    • Value
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Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Maspalomas hotels

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2014

We have returned from a 2 week holiday for the second year running and we have thoroughly enjoyed our stay yet again and cant wait to go back again!! The complex is very clean, rooms basic but kept clean with maid service at least 5 times a week with fresh bedding and towels. Food was fine, improved from last year (apart from the scrambled eggs at breakfast!) could be a bit more choice for the kids but they didn't go hungry and we certainly had no food poisoning as previous people have claimed. We were there at the same time as the supposed outbreak and the people who suffered this food poisoning appeared to be the ones who propped the bar up from opening to closing every day! Bar and reception staff are helpful and friendly. The pool is great with a separate small kids pool, with plenty of sunbeds available. Which leaves Alfred the entertainer, one word describes him - BRILLIANT, he makes every effort to get everyone involved in all the activities from the small children up to the adults, our children have made so many friends that they are still in touch with and couldn't wait for Alfred to arrive each day and night for the next activity. We will certainly be visiting again as it is a friendly safe environment for our family to enjoy a holiday, we can relax knowing that are kids are safe and enjoying themselves. Would recommend this complex to anyone!!

Room Tip: Ask for a top floor room with a sun terrace, great for relaxing on if you fancy a break from the bar...
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  • Stayed April 2014, travelled with family
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Helpful?
2 Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maspalomas Oasis Club

Property: Maspalomas Oasis Club
Address: C/ Avda de TO air Marin s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#13 Top resorts Hotel in Maspalomas
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Maspalomas Oasis Club 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Maspalomas Oasis Club Hotel Maspalomas
Maspalomas Oasis Hotel
Maspalomas Oasis Resort
Maspalomas Oasis Club Gran Canaria

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