We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,598)
Filter reviews
1,598 results
Traveller rating
465
679
293
100
61
Traveller type
Time of year
LanguageAll languages
More languages
465
679
293
100
61
Show reviews that mention
All reviewsrooftop poolself cateringmini marketsuperior studioair consea viewthe busevery other daytowels were changedthe ground floorsteep hillmellieha baylower poolcooking facilitiesmain towngreat holidayceiling fan
Filter
Updating list...
865 - 870 of 1,598 reviews
Reviewed 23 September 2013

We stayed at the Luna complex for 10nights- arriving Thursday 12th September, on reading mixed reviews about this hotel we were very pleased with the hotel, all the staff very friendly and helpful, special mention to the night concierge and Cristabelle- restaurant- all gave us great customer service and spent time to talk and helpful information.
Nice clean communial areas, rooms are basic but well equiped for cooking, we didnt find it necessary for aircon as the ceiling fan was very efficient. Rooms were cleaned every 4 days and towels changed every two days- maid service good and did an excellent job. Nice balcony and we choose sea view.
We only booked Bed & Breakfast, and breakfast is buffet style.
Plenty of opportunities for special themed evening meals, ie Italian, BBQ, Indian, Chinese- although we choose to eat out at the many local restaurants near by.
We would certainly return and recommend this hotel-thanks for a nice stay - Uncle & Nephew
Room 4308
Hotel is near the beach- so great for families- also near the bus stop for travelling around the island.

Room Tip: We choose to have sea view- on a higher floor- aircon not necessary but would think in July/August necessary- ask to have aircon (additional charge)-
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Torremolinos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 26 September 2013

Good Afternoon!

Thank you very much for taking the time to review our property! I am very happy to read that you enjoyed your stay with us and found us to be good value for money!

Christabelle and the night receptionists were very happy you mentioned them and they all say hello!

Do feel free to contact me in the future should you wish to return!

Warm regards

Kyle
kyle@lhcmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

Just returned from 2 weeks staying in a superior apartment. Arrived around midnight, easy check in, staff very helpful & friendly. Had asked for a village view - it was amazing looking up to the church. Also watching the locals pick the fresh friut & veg in the mornings across the road. Room was spotless, sheets & towels changed regularly. Couldn't fault anything. This was our 1st visit to Malta a & we loved it. Bus stops right near hotel. 2.60 euro per day for bus pass which you could use all over the island. Local beach was clean with sunbeds/umbrella's. Hotel Roof Top Pool was relaxing - no children, where as the children used the down stairs pool. Supermarket was next to the hotel which stocked everything at reasonable prices. Plenty of restaurants within walking distance. Will definatley go back...Thanks to all the staff at Luna, especially Rocco !

Room Tip: We had a room on 2nd floor with balcony
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jackie247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 26 September 2013

Hello Jackie,

Thank you very much for your review! Rocco was very chuffed that you mentioned him, he sends his regards!

I am very happy that you enjoyed your stay with us and that you will be coming back in the future!
Thanks for that!
Do feel free to contact me in the future should you wish to return!

Warm regards

Kyle
kyle@lhcmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

Just retuned from Luna apartments spent seven nights there never again, arrived at airport around 10pm travelled in mini bus with no air conditioning proceeded to apartments in darkness tail gating every possible vehicle on route on board were other couples and children ;On arrival to apartments found out our booking had not been upgraded to a superior room was told we would have to see manager next day but was told he didn't get in until 11.30am along with Thomas cook rep .Got no sleep that night on main road so all traffic passing plus ceiling damaged ;next day we were moved but on first floor room again traffic all night air conditioning terrible seemed to be warmer had to report both balcony and main door drains smells fittings in bathroom naff . Also I would like to let people no if you are on a late flight most shops and restaurants are closed around the apartments we were unable to get a drink or buy water. The hill to town is a challenge to anyone especially in the heat and so all I can say is thank goodness for arriva buses 12Euros week ticket best thing about malta

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank linda w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 26 September 2013

Good Afternoon Linda,

thank you for taking the time to write your review. I am sorry to read that you did not enjoy your stay with us.

If I may i would like to clarify a few things
- We have no control with regards to the minibus and the minibus driver, If you came through Thomas Cook I would suggest to discuss with them as they organise this. I will anyway show them this review so they can check who your driver was.
- I apologize for the mix up on the rooms on the first night, I will be looking into this to find out what happened.
- Re aircon, I am sure you reported this, and was fixed immediately as we do not normally have issues with the AC. (Normally the sensor of the balcony would not be lined up properly so it does not turn on)
- Re the late flight, I am not sure what time you arrived, but yes after 22:00 most restaurants are indeed closed and shops. Our bar remains open till 01:00 for late arrivals. We do on the other hand have a Service where we leave a few groceries in the room if you wish, all you need to do is contact us before hand.

Again I am sorry that you did not enjoy your stay with us!

Warm regards

Kyle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

Just returned from 10 days at Luna Holiday Complex,we booked a high level room with a sea view,we were disappointed with room as sea view limited however Trevor (manager)was extremely helpful and upgraded us to another room at a reasonable cost to us.It was our first time at Luna and Malta,Luna is situated at the bottom of a steep hill that leads to local village however superb bus route at good prices for those who would not want to walk.lovely pool area,s and always plenty of sun loungers,yes the pool is in the shade which we thought was ideal on very warm days.hotel spotless,we were always advised when room was being cleaned which enabled us to remove personal belongings from bed etc.We found staff to be Polite and helpful at all times.would definitely reccommend this hotel.

Room Tip: Ask for sea or pool view .high floor for sea view.
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sally b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 26 September 2013

Good Morning

Thank you very much for your review! I am very happy to read that you where extremely happy with your stay with us, and that everyone did their best to make you feel at home :-) We do our best to make sure everyone is happy!

Do feel free to contact me should you wish to stay with us in the future! Thanks again for having stayed with us!
Warm regards

Kyle
kyle@lhcmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

First time in Malta, complex was in a quite area. The complex was very clean, food was excellent and the staff were friendly. Easy to explore Malta from here, would love to come again. Would recommend it to family and friends.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 18 September 2013

Hello Lorraine,

I am very glad to read that you really enjoyed your stay with us and that you are more than willing to recommend us to friends and family!

Thank you very much for taking the time to write your review. Should you wish to return in the future do not hesitate to drop me an email!

Warm regards

Kyle
kyle@lhcmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews