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“Amazing staff”

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Luna Holiday Complex
Ranked #6 of 12 Hotels in Mellieha
Reviewed 3 June 2014

During our stay my daughter developed an ear infection and we had to stay in Malta for another 3 days. .. The staff were amazing, ordering taxis, finding doctors, faxing insurance papers etc. Room service was out standing . All were concerned about my daughter. Rooms were clean and well equipped. Air con worked well. Supermarket downstairs, bar and pool area well equipped. Meals were very good.

  • Stayed: May 2014
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Thank mijulie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 23 June 2014

Hello mijulie68,

I am very happy that your daughter is now much better and that we were able to help you during your stay with us.

Thank you very much for your review, we hope that you visit again.

Warm regards

Kyle
kyle@lhcmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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717 - 723 of 1,468 reviews

Reviewed 28 May 2014

We have just returned from the Luna having booked through Thomas Cook (late bargain!). We could only book the standard two bed apartment through Thomas Cook which we saw on arrival and was fine although basic with a small living area only containing a table and kitchen, probably more suited to adults who plan to be out most of the time. We enquired about an upgrade to the newly refurbished apartments since we were travelling with a toddler and baby and could benefit from extra space. The new apartment was offered at a great rate in a separate block and was lovely and spacious, really well decorated and equipped, definitely worth the extra. Despite being on the third floor and no lift, we could park outside easily and in theory there was space for a buggy in the stairwell. We managed fine with two children. Great location, nice pools, really reasonably priced and well stocked mini mart, all good.

  • Stayed: May 2014
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3  Thank CazzaL76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning CazzaL76,
I am very pleased to hear that you were happy with upgrading your room and that you found the facilities to your liking.

Should you wish to return in the future please do not hesitate to send me an email and thankyou for taking the time to write your review!

Warm Regards

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Reviewed 28 May 2014

Luna holiday complex is nice and clean accomodation with friendly and helpful staff. We stayed in Superior studio which looked like new. Hotel is close to beach and there are few restaurants and shops on the same street. We had half board with buffet breakfast and buffet dinners. There was always good choice of food, but you have to buy own drinks, they are not including.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Low Cost Holidays
Thank Lenka912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning Lenka 912,

Thank you very much for your review. I am glad that you enjoyed your stay with us and were pleased with the accommodation.

I am sure that our staff enjoyed your visit and we hope to see you again in the future.

Warm regards

Kyle
kyle@lhcmalta.com

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Reviewed 27 May 2014

Luna holiday complex is just 5 minutes walk from the most beautiful sandy beach and several beach front restaurants.for more restaurants there is a 15minute walk up a very steep hill so not ideal for anyone who has mobility problems.we had a superior studio apartment and it was well equipped ,clean and modern.room 1201 overlooked the main road but had a fabulous view of the church at the top of the hill.staff at the hotel were very pleasant and so helpful.mini market at the back of the hotel had everything you could possibly need at really good prices.would definitely go again .

Room Tip: Room 1201 superior studio had a good view but overlooks road,only a small amount of noise so not rea...
See more room tips
  • Stayed: May 2014, travelled as a couple
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1  Thank BeeStamford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning Bee Stamford,

I am very happy to hear that you found the hotel value for money and that you enjoyed your holiday and your stay in Mellieha.

You are quite right in saying that the hill of Mellieha can be steep for many, although many guests enjoy the walk too I hope that you found the frequent bus and taxi services to your benefit.

Should you wish to come and visit us again, please do not hesitate to send me an email.

Thanks for writing your review.

Warm regards

Kyle
kyle@lhcmalta.com

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Reviewed 27 May 2014

Nice place, quite and in a nice position. Ask for a sea view room (really sea view not lateral!) avoid the street side rooms. The hotel staff is friendly and very helpful, but be very clear with the desk to prevent expensive misunderstanding (personal experience!)

  • Stayed: May 2014, travelled as a couple
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1  Thank F_Malik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning F Malik,

Thank you very much for writing your review, I am happy that you enjoyed your stay with us.

I am sorry to hear about your misunderstanding, I shall be asking the reception staff to always ensure that guests understand every word they are saying. It is very important to us that you enjoy your stay without any misunderstandings.

I hope that you will come and visit us again.

Warm regards

Kyle
kyle@lhcmalta.com

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Reviewed 24 May 2014

Lovely clean hotel in good location for beach. Recently had a lot of refurbishment. We enjoyed the roof top swimming pool which had plenty of sun beds. We were there on a B & B deal and if there was any faults it was the quality of the cooked breakfast options with poor quality sausages and no bacon, but the continental options were good.

  • Stayed: May 2014, travelled as a couple
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1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning John B,

I am happy to hear that you enjoyed the hotel facilities. This year we have introduced more variety into our Breakfast Buffet and our recent guests have been very pleased. So I thank you for mentioning this in your review.

Thank you for taking the time to give us your feedback. Your comments are important to us.

Warm regards

Kyle
kyle@lhcmalta.com

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Reviewed 24 May 2014

Just returned from a great week at the Luna Holiday Complex in Malta. The staff were very helpful the apartment had just been refurbished to a very good standard with everything you needed.Buses run every half hour from just outside the complex and for 1.50 euros you can get a day pass to go all over the island.We have been coming to the Luna for several years and can highly recommend it.Thanks to Kyle, Trevor and the maintenance man who was very good with me when I had a job with the gas.

Room Tip: room at front have good view of the church
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  • Stayed: May 2014, travelled as a couple
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1  Thank pauline b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyleborg, Manager at Luna Holiday Complex, responded to this reviewResponded 11 June 2014

Good Morning Pauline,

It was very nice having you visit us again.

I am happy to hear that you had a great weeks holiday and enjoyed your stay in one of the newly refurbished apartments.

Looking forward to seeing you again in the near future.

Trevor sends his regards!

Warm regards

Kyle Borg
kyle@lhcmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luna Holiday Complex

Address: 15 Triq Il-Marfa, Mellieha, Island of Malta MLH 9063, Malta
Phone Number:
Region: Malta > Island of Malta > Mellieha
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#1 Best Value Hotel in Mellieha
#3 On the Beach Hotel in Mellieha
#9 Family Hotel in Mellieha
Price Range: £35 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Holiday Complex 3*
Number of rooms: 158
Official Description (provided by the hotel):
Luna Holiday Complex located in Mellieha Malta, is rated one of the best three star apart-hotels in Malta.DescriptionWhy Choose To Stay with us?The Luna Holiday Complex is situated in the heart of the north west of the Island in the town of Mellieha. Whilst this is a thriving tourist resort it still maintains it’s authentic Maltese charm by not being overly commercial. There are plenty of shops, bars and restaurants in the town to suit all tastes and budgets.Mellieha is well situated with direct bus services to the majority of the island including: the Airport, the Capital City of Valletta and the ferry terminals to Gozo and Comino.The Luna is located less than 300 metres from the best and longest beach in Malta, ‘Mellieha Bay’ and is only 15 minutes walk from the famous ‘Popeye Village’.At the Luna Holiday Complex we pride ourselves on giving a 4 star service at a 3 star price. We have a fantastic family of staff, speaking many different languages all ready and willing to give that little bit extra to ensure your holiday is one to remember.Within the Complex we have much to shout about. Once you’ve been welcomed by our staff on arrival the complex is yours to explore. We have a 24-hour reception with a great, informative team who can give you the best advice on tours and places to visit whilst in Malta. All tours can be booked directly through our reception staff. We also have free Wi-Fi and an Internet café in the reception area.We have two fantastic pools. The ground floor family pool is superbly located next to the main bar and the games room whilst our roof top pool has fabulous views of the Mellieha coastline, Red Tower and Mellieha church which is a must for relaxation and enjoying both the Maltese sunshine and sunset!There are three bars on site, with one open from 10am until 1am, which includes entertainment multiple nights a week from local artists. Our main restaurant is ‘Al Fresco’ (weather permitting) serving a great variety of food to suit all tastes. ... more   less 
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Also Known As:
Luna Holiday Complex Mellieha
Luna Hotel Malta
Luna Holiday Complex Hotel Mellieha
Luna Holiday Complex Malta/Mellieha

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