We made our annual pilgrimage to the hotel again this year, the fifth consecutive visit, and our seventh in total.
The hotel is currently undergoing a major renovation as an ongoing rolling programme, the newly refurbished dining room is excellent, and the standard of food and service seems to have improved as well against last year, the only very disappointing thing we experienced in the dining room was the very poor and unsupervised hordes of foreign children, mostly Russian, who usually hit the dining room like a swarm of locusts, and being of about 40 in number were very noisy.
A new addition to the dining experience this year is a twice weekly barbecue alongside the pool, this proved very popular and early booking is required.
I really do not understand visitors who say that Maltese people working in the hotel are unhelpful, and unfriendly, our experience of all the staff at the hotel, and Maltese people as a whole, are they the most friendly and welcoming people in the world, the staff in the hotel will certainly go the extra mile to please you, we know many of the staff on first name terms.
If they are treated with respect and as an equal, not a servant !, they will respond in bucket loads.
The only major disappointment this year was the entertainment has now been moved outside down to pool at the far end of the gardens, this now leaves the Limelight Lounge unused and wasted, the actual entertainment was on a tiny stage with no proper facilities for the artists, I really felt sorry for some of the artists who were obviously struggling with poor lighting, and very small audiences, and no atmosphere.
There were no proper facilities for guests seating, and we were expected to sit on plastic garden chairs in our decent evening clothes, chairs which sunbathers had been using all day covered in sun oil !!
The other downside to this entertainment idea is that the bar is about 100 yards from the seating area, so you have to walk to the bar, no table service, the return to your seat with your drink in a floppy plastic beaker because it's a pool area.
We sincerely hope the management either recognise this situation and rectify it properly, or return the entertainment to the purpose designed Limelight Lounge next year.
Another welcome surprise this year was the addition of tea making facilities in the rooms, however the hotel only supply enough ingredients for one day, after that you have to get your own, that is not a problem but it would be useful if that information was provided in the room instead of everyone being confused on how to replenish thier tea tray.
Finally the Thomson rep, Ann, was her usual helpful and jolly self this year. If you are considering a day trip while on holiday, be sure to go on the Thomson excursion to Gozo, it may seem expensive but it is real value for money and includes an excellent 3 course hot lunch, with free wine, in Xlendi Bay. Gozo is a beautiful country and well worth the visit.
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- Also Known As:
- Mellieha Bay Malta
- Mellieha Bay Hotel Malta