The Panorama has been the worst holiday ever. We were allocated the worst room. The balcony of our room was nicknamed "the plank" or "the coffin" by other guests. We payed extra for a superior seaview room, and this room was far from it. The balcony overlooked the car park and was not wide enough for chairs. There was no air conditioning, no room safe, no fridge and no tea and coffee making facilities, despite all of these features being promised in the brochure. When I complained to the manager he got very irritated (think Basil Fawlty!). We did get moved after a day and a half, but still had no facilities in the room, but at least we had a balcony!
The hotel has seen better days and is in dire need of refurbishment. Unless their are major improvements including the replacement of the manager who made me feel like a criminal for complaining,I would not touch this place with a barge pole!
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- Also Known As:
- Panorama Hotel Mellieha
- Panorama Hotel Malta/Mellieha
- Hotel Panorama Malta