Just home yesterday from a fabulous stay at the Panorama over Christmas. We arrived Christmas Eve and left New Years Eve.
The Reception area was nicely done and plenty of seating areas with a small bar. Obviously recently refurbished, nice and comfortable, and spotlessly clean. The views from the hotel have to be the best on the island. Almost all the rooms have a sea view looking out over Mellieha Bay and right across to Comino and Gozo. Breathtaking!
Kudos to Joe, the owner, he leapt into action when upon our arrival we discovered that we had lost our passports somewhere between the airport and the hotel. (Bus methinks) He phoned around and managed to find the bus driver and then arrange for him to drop them off at another hotel. We had them back within the hour. Bravo!
We were a little dubious about the hotel when we first arrived. Our room was 406 which was one of the smaller ones and quite cramped, though plenty of wardrobe space and drawers. The bed was dreadful, and the bathroom was looking tired. We slept well the first night as we were exhausted, but the second night was a little nightmarish, mostly due to the mattress having seen far more life than should be expected of it and my other half having a nasty cold and cough which bounced me about all night. We spoke to Joe (the owner) and he promptly switched us to another room with twin beds. This time on the second floor, room 203. This room definitely had the WOW factor and we spent 4 delightful days there.
The food - breakfasts were very repetitive; Day 1 sausages, scrambled eggs and baked beans; Day 2 Bacon, boiled eggs and beans; Days 1 & 2 repeated ad naseum. We were on the 'All-Inclusive' but were out all day every day so can't comment on the lunches. We did however have dinner each evening. We were disappointed that we didn't have more Maltese dishes, and the food was mostly British-type recognizable fare. On the whole the meat dishes were good, the fish dishes tended to be overcooked and dry, whilst the ice cream was always left out too long and was sloppy unless you ate promptly at 6.30pm. Same cheese every evening was not the greatest idea, and we saw the same chocolate cake 3 nights running. For us not our favourite part of this vacation, but that however is the only negative thing I would say about the Panorama, nor were we there for the food.
The staff and the atmosphere created by them and their very many repeat guests more than makes up for anything it may lack otherwise. Warm, welcoming and friendly with ready smiles and a wish to help and please make this the special hotel that it is. Special thanks go to Ramona who is very conscientous taking great care of the details, watching and overseeing everything in the Restaurant; Sanja was just everywhere with such great positive energy - in the bar, the Restaurant and even cleaning rooms, the energiser bunny has nothing on her; Joe and Ray always there with great big smiles to help out, answer questions, fill your glass etc. Everyone so wanting to make it special and comfortable for each and every guest.
We had read all the reviews on this hotel and didn't have a single problem with noise nor humming or anything like that. The room was cleaned every day, towels were changed, beds made. Couldn't fault the service.
Location - perfect!! Not wanting to be in one of the young, noisy resorts, this was fabulous. Mellieha is close enough to get to everywhere quickly and easily with nice little shops and restaurants and fab views. I wouldn't bother stay anywhere else.
This hotel has a very high percentage of repeat clients, and they keep going back year after year for weeks at a time, so the Panorama is definitely doing lots of things right. Well done and YES we do hope to be back soon.
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- Also Known As:
- Panorama Hotel Mellieha
- Panorama Hotel Malta/Mellieha
- Hotel Panorama Malta