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“The worst hotel i have ever stayed at !” 1 of 5 bubbles
Review of Panorama Hotel

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Panorama Hotel
Ranked #12 of 12 Hotels in Mellieha
Essex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The worst hotel i have ever stayed at !”
1 of 5 bubbles Reviewed 24 March 2009

The rooms where dirty with mould on the walls, the bed was a mattress on a chipboard base the furniture was all damaged and made of chipboard, and had certainly seen better days, the en-suite again was mouldy, no hot water, the plastic shower curtains where dirty, the toilet didn't flush, and the windows had been screwed up so they couldn't be opened. We had booked and paid extra for 3 seaview room all next to each other, but one of the rooms was right at the other end of the Hotel and looked out over a building site, when we complained about this the Manager was rude to us.
There was even mould on the wallpaper in the dining room, the tables had plastic (oil baize) table clothes, the plates where all chipped. The food was plain and un-appetizing, the desert was the same each night ice cream, or a gateaux and when it had gone they didn't bring out anymore. Everywhere you looked the wallpaper was peeling off the walls. The whole place was tatty and in need of a good clean and refurbishment. We paid to use the internet, but could never get a connection, but we weren't given a refund.
The only good thing was the location, you could see right across to Gozo and Comino, but I would certainly not recommend this Hotel to anyone.
This was my first visit to Malta and I was really looking forward to my holiday, but it was spoilt by booking into this Hotel, so much so that we had to change to another Hotel!
I feel this whole experience was a complete waste of money in these present times.

  • Stayed March 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Val-Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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635 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Bedfordshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 March 2009

Having stayed at this hotel 18 years ago, it was a shock on our return to see how it had deteriorated under the new owners. Where it was once a beautiful, elegent place to stay, it is now shabby and not very clean. The reception area would deter any passing trade from booking a room. The wallpaper is tatty and peeling away from the walls and the area behind the reception desk is very messy. The chairs in the bar area are worn and tattered and badly in need of renewal and the seating in the lounge area is uncomfortable.

Although the sheets on the bed were clean, I could not say the same about the beadspread and blankets provided for extra warmth. The beds smelt musty and not very pleasant. The bathroom was not properly cleaned throughout our weeks stay and the walls in the main bedroom had mildew on them around the balcony door.

The only saving grace was the views from the room, which are spectacular.

The food in the restaurant was adequate, but not something to look forward to and the staff were not very friendly.

To summarise, we were very dissapointed with our stay and will not be returning in a hurry.

  • Stayed March 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Disgruntled033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mellieha hotels

Leighton Buzzard
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 23 March 2009

I think this is the worst hotel we have ever stayed at.The whole place needs a refurb. The curtains in the public rooms were hanging down and the windows had black mould on them. The reception area was a mess with old cardboard boxes and papers everywhere.Our room was not cleaned to an acceptable standard. The sink was dirty and the shower curtain had mould on. My sister stayed there 18yrs ago and said it was lovely then, but not now.Don't do it is my advice

  • Stayed March 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AnnonLeightonBuzzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 15 March 2009

had visited malta before and found the people lovely. not only was this hotel dirty, food disgusting but the staff the rudest i have ever met, from the management/owners - down. e.g. i had the audacity to ask for a freshly boiled egg (the eggs had been sitting from 8am and it was 9.14 and weren't hot enough to melt butter, i had to argue with the waiter (Bulgarian) and the receptionist (who didnt understand the difference between fresh and freshly boiled) and still didnt get a breakfast in the hotel. would recommend the nearest bar/pub who made everything fresh.
we made our own bed, they never cleaned the bathroom properly, the mould on the bedroom wall was quite a concern and to top it all, when we left i had lost my mobile phone and my husband emailed them and they ignored the email. we have not had any response but if they wish to respond to this, they are very welcome. there were people who have used this hotel year after year, all i can say is, even the fawlty.s had loyal customers. would you?
please dont be put off malta.........it is beautiful, with lovely people.

  • Stayed December 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank waiting4God
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, England
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 16 November 2008

This moderately appointed hotel succeeded majorly in four areas; 1) Stunning views across Mellieha Bay and beyond including Comino and Gozo for good measure. With the hotel being north facing the Sun is on the view not in your eyes....all very therapeutic. 2) Quietness. Its proximity away from main traffic flows provided a very relaxing location. There was some building in progress at an adjacent property but it was seldom apparent during our time there. 3) The cheerfulness and politeness of staff. On our arrival a lovely lady beamed a big smile at us across the bright, clean, airy foyer and called 'Welcome to the Panorama'. First impressions count ! 4) Value for money. This hotel takes some beating.

The hotel is only a five to ten minute walk to the town past the beautiful Church where there are frequent buses down to the beach and elsewhere. The food was fine for us. We booked bed and breakfast so paid 15 euro extra for the evening meals that we took. They were presented buffet style and were to a good standard. Had we booked half board the extra cost would have been just 10 euro. Not bad for 3-4 courses. We had clean towels every day and although, looking around, we could see where some money could be spent it was irrelevent to the enjoyment of our stay.

We spent a fortnight in Malta split between three locations (Mellieha/Sliema/Marsaxlokk). The Panorama gave us a great start.

  • Liked — Views, service, value
  • Disliked — hard bed
  • Stayed October 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank GeorgeElvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 October 2008

Having read some of the reviews about this hotel, we went with trepidation. Having experienced it for ourselves, we realise we had nothing to worry about. Yes, it is a bit more basic than other hotels we've stayed in. But as for bad comments about food and cleanliness - what a load of rubbish they are! The food was excellent, not a huge choice but a choice of two starters, a meat and fish dish every day as well as cold meats and salad and a choice of sweets and cheeese and biscuits. A bit of local cuisine was included during the 8 day stay that we had. As for the views - well if you go you will understand why it's called the Panorama! Absolutely fabulous views over Mellieha Bay as well as Comino and Gozo. The linen was changed twice whilst we were there and the towels on a daily basis if you left them on the floor. Entertainment was low key - which was nice because the majority of people staying there were over 50! It also finished at a decent hour of the evening. The staff were very friendly and helpful. We would definately stay there again if we ever go back to Malta.

  • Liked — The size of the room and the views.
  • Disliked — Not enough storage, there was plenty of room for more.
  • Stayed October 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank UKJupiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 October 2008

We had a really nice time in malta,but not at this hotel.We arrived at 3am only to be told our room was not ready, and waited untill 4.30am for the key. the room was disgusting, the beds were on a chip board base, the shower dirty. As we arrived during a storm and were soaking wet we had no option but to remain in the room untill 8am,and then went to reception to complain,but this was pointless.We went to the dinning room,but found this awful as well,so left luggage in room and got a taxi to another hotel in Melleiha and payed again.We returned to the Panorama to collect our things and checked out. We are taking up a complaint with travel agent as a result. My advice, think twice, this hotel may have won awards in the past,but that was approx16years ago. Sorry ,but i cant find a good thing to say,however i did post a good reveiw for the other hotel !!

Stayed October 2008
Helpful?
1 Thank maltaEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Panorama Hotel

Property: Panorama Hotel
Address: New St off Valley Rd, Mellieha, Island of Malta SPB 14, Malta
Region: Malta > Island of Malta > Mellieha
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 12 Hotels in Mellieha
Price Range (Based on Average Rates): £
Hotel Class:3 star — Panorama Hotel 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Panorama Hotel Mellieha
Panorama Hotel Malta/Mellieha
Hotel Panorama Malta

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