The key to having a good stay at this hotel is to manage your expectations. The hotel's promotional photos are extremely flattering - better to take a look at the photos posted on tripadvisor by guests. The hotel is quite a ways from anything else - but hey, that should be obvious from a glance at a map.
Rooms - stayed in a non-refurbished room - I guess they are going through refurbishment according to other reviews. The room was clean but VERY dated and worn out and VERY basic. This is not a room you would expect in a 4* property - think 2* and you will not be dissapointed. The double bed is very small - either really like the person you share it with or go for two singles or a larger bed size. The aircon, after having it on all day, kept the room semi-cool but not what I would consider air conditioned. Called to ask if there was something wrong with the aircon, was told that the person would check with the manager and then we never heard back. If you to to the hotel, go for a bay facing room - much better than sea facing as it does not overlook the road.
OPEN AN ACCOUNT! If you want to charge anything to your room during your stay you have to 'open an account' at reception. All hotels I've ever stayed in take an imprint of your credit card when you checkin to enable you to cover incidentals. I was told - after complaining at the front desk of not being able to charge something to the room - that I should have been asked on checkin whether I wanted to have an account opened (they block a few hundred euros on your CC) - but I was not. My advice is to carry enough cash to cover whatever you might want during your stay.
Be prepared to be charged for Wifi, pool towels (a deposit), not have a stocked mini-bar upon arrival (you can place an order at the front desk and have to pre-pay for anything you want). Essentially, all is designed to minimise any chance of anyone stealing anything from the hotel - which they must have real problems with! I'll leave it to you to make a conclusion about what that tells you about the clientele.
Beach - the private beach is pretty small and mostly not sand. The setting is very beautiful except for a very large ferry port which dominates the view from the beach and you will not find in the promo photos! The dive shop connected to the hotel is very good - best part of the stay! We had 6 dives there and the staff were for the most part friendly and knowledgeable. The owners are very very helpful, friendly and professional.
Pools - they all look fantastic but the water is heavily chlorinated salt water. Plenty of space for kids and the views on the bay side are very nice.
Food - only ate breakfast at the hotel and it was below the standard I would expect from a 4* resort. There was very little choice on fruit (1/2 oranges and either apples or bananas, depending on the day) and the coffee was disgusting. There were great vats of sausage, bacon and eggs - if that's your thing you will be OK.
Staff - We met a couple of friendly staff (the beach side food outlet and the poolside bar) and a few comically unfriendly ones. The bar tenders at the main bar in the evenings clearly would rather be anywhere else but at work in the hotel!
Lobby and lobby bar and other public areas - the lighting in and around the lobby makes your feel like you could carry out major surgery safely and the furnishing reminded me of a 1980s package holiday. When we arrived I was convinced that there was Karaoke going on but it turned out to be the 2-person band...again, comically bad.
Overall, pick this place if you want to stay where you can walk to your dive shop. Also, manage your expectations correctly - do not think of a typical 4* resort - and you will be fine.
- Official Description (provided by the hotel):
- "Beautifully situated overlooking the picturesque sister Islands of Gozo & Comino with its own private sandy beach, ideal for all ages." This very popular, spacious, comfortable and well-run family hotel has a secluded location surrounded by the clear warm water of the Mediterranean making it ideal for a leisurely holiday in the sun. English is widely spoken throughout the hotel by the staff. The Resort is situated in a secluded location surrounded by the clear warm water of the Mediterranean. The standard fittings for all bedrooms are of air-conditioning, television + radio, direct dial telephone, trouser press with iron and ironing board, mini bar (stocked on request), hairdryer, ceiling fan, safe (local charge) and en-suite bathroom. Some bedrooms are large enough to accommodate 4 persons. We also offer rooms with facilities for the physically challenged and the hotel is fully accessible with ramps and lifts to all public areas. A small ferry harbour to Gozo is situated a short distance away from the hotel and a regular public bus service operates to the main towns of Sliema and Valletta stopping at en-route towns and villages. ... more less
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- Also Known As:
- Paradise Bay Hotel Mellieha
- Paradise Bay Mellieha
- Paradise Bay Hotel Malta
- Paradise Bay Malta
- Paradise Bay Resort Hotel Malta/Mellieha