My friends, wife, and I booked a holiday via First Choice. Unbeknownst to us the booking placed us in a single room for two to four people. On checking the booking a week before departure I realised the mistake. I called First Choice to request an amendment but was informed we would have to pay for the additional room despite the holiday package being a per person fee. We were advised we should have made two separate bookings originally! This is unacceptable.
Under the circumstances we did not think this was acceptable therefore proceeded to the hotel and made our plight to the hotel manager Mr Ferrando. Not only was he understanding and accommodating, he immediately provided us an additional room with a seafront view and the following day provided a fruit basket and bottle of wine wishing us a joyful holiday and stay with compliments of the hotel.
We had a very relaxing holiday and stay, so much so we are planning another visit sometime soon. I highly recommend this hotel resort.
- Official Description (provided by the hotel):
- Situated in Mellieha Bay on the island of Malta* All Inclusive Resort* 30 m from the beach* 5-story building* 1 km from downtown Mellieha* 20 km from the airport, 30 m from a bus stop.---Seabank's new and stylish property offers countless ways to spend your days while on holiday in Malta. Overlooking Malta's largest sandy beach at Ghadira Bay excellent beach for family with children), the db Seabank Resort + Spa includes:(1) Modern accommodation, 492 spacious non-smoking and fully equipped rooms (free WIFI), (2) Six international restaurants, three bars serving unlimited beverages. (3) The db Seabank Resort + Spa incorporates a modern spa with fully equipped gym, heated indoor pool, mind & body healing courses, Jacuzzi, Turkish steam bath & sauna, (4) A spectacular array of day and evening activities for every age and interest and (5)Live evening entertainment At the back of the resort, Malta's largest Lagoon style outdoor pool overlooks serene Maltese scenery. Recreational activities such as beach volleyball, crazy golf, air rifle shooting, and beach soccer can be enjoyed at our newly built recreational area. The colourful Kids Club cannot be missed. Popeye Village is just minutes away from the resort. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Riu Seabank
- Riu Seabank Mellieha
- Seabank Hotel
- Db Seabank Resort + Spa Malta/Mellieha