My husband and I plus our 15 year old son stayed at the Seabank from July 26th-August 9th and were honestly overwhelmed by both the hotel and it's staff. The hotel is approx a 30-40 minute drive from the airport. On the way there we used the Cosmos transfer: NEVER AGAIN! We were left sitting on the coach in the heat of the midday sun for 40 minutes waiting for 2 families who never turned up. After that the journey took a further hour plus as our hotel was the last drop of about 10 others. Needless to say on our way home we booked a private taxi which was a joy. It did cost a further 25 euros (flat rate and hotel staff told us NOT to tip) but took 30 mins door-to-door whilst the Cosmos transfer was 30 minutes late arriving at the hotel and didn't arrive at the airport for a further 90mins!
Check-in was relatively straightforward although again Cosmos had not told us our check-in time was not until 2am. As we had been up since 1am this was not exactly ideal and it would gave been nice to have known. As it was we had to wait until 2:30pm at which time we got quite irritated as our room still wasn't ready and we were eventually given an alternative room.
However this was soon forgiven as the rest of our stay was an absolute joy. Our room was the exact quiet one that we had requested. It was light, airy with excellent air-conditioning and more clothes storage space than I have ever had before. The bathroom was large with an amazing shower and spotlessly clean. The housekeepers are exceptional. Our room was spotlessly cleaned every day, clean towels daily and, even though we were on the top floor, always ready by lunchtime. Moreover the cleaning staff went out of their way to greet us whenever they saw us. Easily the best housekeeping staff we have ever encountered.
Food is excellent. We ate largely in the buffet restaurant where you could also eat outside overlooking Mellieha harbour at every meal. The breakfasts in particular were amazing with every food imaginable on offer. We also ate at the Brazilian restaurant twice which was also very good. Again staff are exceptional in the restaurants. Plates and glasses are cleared almost as soon as you have finished. At busier times there was never a wait for a table with staff always on hand to find a suitable table for you.
Pool is lovely. Warm and again incredibly clean. There is a separate quiet pool for over 16's only. Our only criticism is the depth of the pool which only goes to 4ft. Sun-beds and parasols are plentiful and again staff are on hand to move these if you need them to. Lots of reserving of sun-beds went on as usual but we often saw people coming down to the pool mid-morning and being able to find beds and parasols at that time. There is a poolside bar serving cocktails including non-alcoholic ones, soft drinks, wine and spirits which never seemed hugely busy (3 people in front of me was the most I ever encountered) and again staff regularly came and collected glasses.
We were also asked several times by staff how we found the hotel. And if we had any suggestions or complaints which was a really nice touch. Although we ourselves had no issues I noticed when other guests did a written note was immediately made.
There is also lots going on at the hotel from a kids club, to a spa, boules, darts, aqua aerobics, shooting and nightly shows. The entertainment team work exceptionally hard. They also make the time to approach guests individually to enquire as to how their stay is going but are never intrusive and there is certainly no pressure to participate if you choose not to.
Malta itself is stunningly beautiful. We would absolutely recommend taking the time to see the rest of the island. Mdina (The Silent City) in particular is not to be missed. The buildings and architecture are beyond beautiful. The Maltese people themselves were overwhelmingly friendly and incredibly relaxed and welcoming. It is also an added bonus that virtually everyone speaks some English.
All-in-all ours was an incredible experience. The hotel, it's staff and facilities are easily worth, in my opinion, a 5* rating. The weather at a constant 29-30 degrees with a constant light breeze only added to our enjoyment. We would not hesitate to return to return to Malta and especially to this hotel. However we would not use Cosmos again. The rep was non existent apart from the welcome meeting which was quite frankly completely hopeless and the transfers laughable. Instead we would plan our own trip but definitely back to The Seabank for another stay in paradise. Thank you Seabank.
- Official Description (provided by the hotel):
- Situated in Mellieha Bay on the island of Malta* All Inclusive Resort* 30 m from the beach* 5-story building* 1 km from downtown Mellieha* 20 km from the airport, 30 m from a bus stop.---Seabank's new and stylish property offers countless ways to spend your days while on holiday in Malta. Overlooking Malta's largest sandy beach at Ghadira Bay excellent beach for family with children), the db Seabank Resort + Spa includes:(1) Modern accommodation, 492 spacious non-smoking and fully equipped rooms (free WIFI), (2) Six international restaurants, three bars serving unlimited beverages. (3) The db Seabank Resort + Spa incorporates a modern spa with fully equipped gym, heated indoor pool, mind & body healing courses, Jacuzzi, Turkish steam bath & sauna, (4) A spectacular array of day and evening activities for every age and interest and (5)Live evening entertainment At the back of the resort, Malta's largest Lagoon style outdoor pool overlooks serene Maltese scenery. Recreational activities such as beach volleyball, crazy golf, air rifle shooting, and beach soccer can be enjoyed at our newly built recreational area. The colourful Kids Club cannot be missed. Popeye Village is just minutes away from the resort. ... more less
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- Also Known As:
- Hotel Riu Seabank
- Riu Seabank Mellieha
- Seabank Hotel
- Db Seabank Resort + Spa Malta/Mellieha