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“Just as good second time round!”

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db Seabank Resort + Spa
Ranked #2 of 12 Hotels in Mellieha
Certificate of Excellence
camberley surrey
Level 6 Contributor
172 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Just as good second time round!”
Reviewed 31 August 2014

Just returned from 10 day holiday to the Seabank. There had been a couple of changes since last year and the indoor pool was closed for refurbishment but on the whole it was just as great as last year! The staff are amazingly friendly and help is at hand 24hrs. Our room this time overlooked the busy road and the noise was a problem, however I was told by reception when I asked to be moved that all the family rooms face the road?? This I think does need addressing.
As usual the hotel was spotless and we never had trouble with getting a sun bed despite it being much busier than last year. However, if I had a gripe it would be NOT to let day visitors in and no kids parties to be held there. This just made the hotel even more busy than it needed to be.
I do agree with other posts made about the use of swim "nappies" being used. This should be mandatory. We had the pool closed twice on one day due to "floaters" in the pool, although it was only for an hour or two it left me feeling, do I actually want to go back in? Although, I did witness a boy of about 10 yrs messing himself?? In the pool and again it had to be closed whilst it was cleaned up. This I believe was unacceptable behaviour and I actually think the family should have been made to clean it up!!
Overall though the holiday was another great success with our two grandchildren age 4 & 6.
The kids club team work effortlessly to keep them entertained and Belinda needs a medal for her enthusiasm and determination to keep all the kids active and happy. The mini disco was another great success too.
The restaurants did not fail at all in the selection there was to eat at every meal time, the coral restaurant is the main one where every meal can be taken if you wish, this year they even had a vegetarian table laid up,plenty to entice any fussy eater I'm sure?
The Laguna, Orient, & Brazillian restaurants are all available as many times as you wish to book. This is not difficult and we actually ate at the Orient Asian restaurant 3 times during our stay, our favourite obviously! The Brazillian one for us was probably our least favourite, only because we like to eat all our meat with our vegetables at the same time, and we found it a little annoying that you had to wait each time for a different type of meat, sometimes by then we were then fed up of waiting. Plus the portions were not too big. Needless to say we only went there once! We didn't try the Italian as we experienced a bad vibe last year so didn't want to repeat it, plus there was a good selection of Italian cuisine in the coral most evenings.
Only one small point about the coral is the ice cream was soon very soft and at some point it was actually melted before I returned to my table!
The only sandy beach in Malta is right opposite the hotel and has a very gentle sloping beach which is ideal for the kids, they thoroughly enjoyed making sand castles and it was safe for them to paddle in the sea, although on the day before we left I found a cigar jellyfish in the sea! The children were eager to see it and learn about it but that's the first time I'd seen one here! There is a lifeguard on duty and a shop or 2 to buy beach necessities also a beach bar where you could get a light lunch or an ice cream.
The clientele of course does either make or break a holiday but generally it is mostly British there, although this year we did notice a larger volume of French, Czech and Scandinavian. We didn't notice any uncontrollable kids running around at night.
In general this is still the best All inclusive we have visited around the world and we would still return again, shame though it can't be a bit cheaper!
I would like to visit outside school holiday time to see if it still remained up beat?

Room Tip: Just remember if you are booking a family room it will face the noisy road! Pool view rooms are quie...
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank holidayqueen50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Devon
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 30 August 2014

I think its important to say from the start that this hotel does all inclusive very well - there are minor things that could perhaps be changed for the better but overall the Seabank does get it right.

Although Malta is not a big island the hotel is one of the furthest from the airport however we are not talking about transfer times that are off putting. What can be said is that the quality of vehicles on the Island does vary. It would appear that most transfers, regardless of holiday company, are completed by mini-bus with all the drivers seemingly wanting to get you to your destination as quickly as possible regardless of the other traffic on the roads or in the case of the journey there the dirt tracks which were a short cut!

Check in was very quick & efficient with the receptionists very aware that people arriving in the early hours just want to get to their room.
We had 2 rooms & emailed the hotel before and asked for them to be close together if possible. Not only did we get rooms next door to each other we were actually upgraded to a pool view room which was impressive as the hotel was full.
The rooms themselves are cleaned exceptionally well on a daily basis and ours were never done later than mid afternoon. The rooms are a good size, functional design with enough drawer / hanging space. The number of hotel supplied clothes hangers was impressive as you normally end up with just a few. We never used the TV in the room so cannot comment on the channels. The free safe was easy to use and the air-con worked well. We did have a problem in one of the rooms when we checked in re the air-con. We phoned reception immediately & even though it was 5am in the morning they said it would be resolved as soon as the maintenance team started & it was. By the time we returned from breakfast in the morning it was being worked on & it was fixed. A note was left confirming everything was now in order which was a good touch.

There are several restaurants at the hotel as you will have seen mentioned in other reviews. The specialist restaurants have to be booked in advance but even though we were there during the busy school holiday period we could always get in ok - the trick is to plan in advance & not leave it to the last minute.
As for the restaurants of course everything is down to personal taste but the following is based on our collective feelings.

Coral - This is the main hotel restaurant and like any AI resort this is the one that will get busy.
The one thing that the hotel can not do is control when everyone turns up to eat so if everyone does at the same time prepare to wait. In general though the queues encountered were not too bad and 98% of people respected each other. The breakfast in the Coral was very good with a very wide variety of food on offer from doughnuts to a full english. Once again certain times were busier than others but most food was replenished quickly. The number of toasters was too low for the amount of people wanting to use them plus as normal most people needed to put the bread through twice to actually get it toasted, thus adding to the waiting time. The drinks machines saw continual queues and yes glasses / cups sometimes ran short along with the machines running out occasionally but again this was normally addressed quite quickly.
We did not eat lunch in the Coral so again can not comment.
For the times we did eat in the Coral in the evening there was a decent choice of food. We tended to go there after 8.30pm as it was a little less frenetic then but on occasions you did notice items running out & some tables looked a bit like a war zone.
Overall though the restaurant ran quite well for the number of people it had through the doors.

Laguna Restaurant - This is the pool restaurant and where most people gravitate to during the day. We tended to use the restaurant between the 1pm & 3pm and it was always busy. This meant sometimes waiting for a table to be cleared and it was almost impossible for the staff there to keep up with the demand. The food on offer remained constant with burgers, pizza, fish, chips etc being the hot offerings and various salads also being available. The restaurant was noisy with lots of people moving about and large family groups of day visitors often congregated there.
In the evening it offered a BBQ theme with seats both outside & in. The atmosphere was non descript inside but on the occasions we ate there we got a table outside which was much better. The food was self service & plentiful with good service.

Orient - this was a sort of Asian mixture ranging from sushi to chicken tikka masala. It was all self service but as it was only a small restaurant you did not have to queue which made it an enjoyable experience.

La Vista - this was a real disappointment. As this was the only restaurant open to the general public as well it did feel that the AI guests were a little of an afterthought. The service was not good, we waited for a long time just to get our drinks. One of us ordered one of the a la carte options which was best described as disappointing (and that's being generous) while everyone else had to wait ages for pizza which kept running out. We cancelled our second booking there.

El Rodizio - This was the Brazilian restaurant and in our view the best. Apart from the starters & a few accompanying dishes everything else was served to you. You certainly did not leave hungry. All the meat was cooked extremely well & even those who were not big meat lovers enjoyed the experience. A nice touch was that we saw them offering both childrens meals & a veg option so everyone could enjoy the experience together. The staff here were excellent.

The drinks were very good at every bar and you were always served with a smile. You did not have the annoying problem of only one drink per person or showing a card etc to get served. There was never any really big queues and when there was it did not last long.

Pools - the main pool is large with lots of loungers available and then there is the separate adults (16+) pool. As our youngest was 16 after our first day we stayed at the adult pool which had a relaxed atmosphere, it's own bar and it must be said clearer water. I am not saying the main pool was dirty but it as easy to see that the number of people in there who were covered in sun tan lotion it was bound to get cloudy. I saw staff checking the water at least twice a day which is of course reassuring.
The pool towels (10 euro deposit) were good as you could change them as many times a day you liked between 9am & 6pm.
There are alot of wasps / flies around the outside areas so be prepared to become annoyed.

Entertainment - The same team does both the daytime activities and the night time shows. Everyone on the team that we spoke to was really friendly without being pushy and they just wanted people to enjoy themselves. It is probably fair to say that they were more accomplished at the daytime aspect of the entertaining but that should not take anything away from what they did at night. You could see that they wanted to put on a good show and their enthusiasm never wavered.

It must be said that out of all the holiday hotels we have stayed at the staff here were by far the friendliest we have ever met. There are a lot of other hotels that could learn from the Seabank when it comes to how their staff interact with customers.

We booked a boat trip with Oh Yeah Cruises in the hotel lobby & for just 12 euros per person it comes highly recommended. Not only is it a good trip it goes from just a few hundred yards from the hotel so no long coach trip picking up at other hotels.

So overall the Seabank was very good so why only 4 stars. Unfortunately it is something that the hotel can not influence & that is where it is situated. There is very little outside the hotel (except for the beach of course!) but at night there is no where really to walk so you do feel a little confined.

Did we enjoy it yes, would we go back probably not as we wanted more to do at night.

The Seabank is a good choice though for a good AI holiday especially for those with younger children.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
9 Thank ForeverGreen123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 August 2014

We have just returned from our stay at the Seabank with our 2 boys aged 4 and 7. We were given a twin room which included 2 decent sized pull out beds for the boys, a fridge, safe and plenty of storage for us all. The bedroom and bathroom were very clean although we all found the yellow/ brown water in the toilet to be a bit off putting especially as it smelt of drains on a few occasions. The room overlooked a busy road and unfortunately the double glazing didn't do a great deal to block out much of the traffic noise from below. The housekeeping team were all very pleasant and our room was cleaned every day of our stay.

We found the food and restaurants to be very good and ate at every restaurant at least once. The restaurant staff were all friendly (with the exception of the man in the poolside restaurant who seemed to have somewhat of an issue with me trying to get a cup of tea without being fully dressed despite many of the people in his restaurant wandering around soaking wet and leaving puddles all over the place!). The bar staff were all very friendly and the chef in the Oriental restaurant deserves a special mention as he went out of his way to find out how to make a beef chow mein (so sorry we ran out of time to try it!).

The children's club and staff was very good and our eldest thoroughly enjoyed many of the activities provided. The rest of the entertainment very much put me in mind of trips to Pontins in the early 80's with my mum and Dad and I was surprised that many of the guests seemed to be lapping it up, even dancing along to Agadoo one evening!!

In fact, the main problem with this hotel isn't the hotel itself but the clientele it attracts. In the space of 10 days the pool was closed 5 times because of children who were clearly not toilet trained. I witnessed a little boy urinate in the pool from the poolside while his parents just laughed. Women were washing out swim nappies in the sinks in the poolside toilets and there was constant noise. Children running up and down corridors at 2 and 3 in the morning, people moving furniture in the middle of the night and there seemed to be some sort of door slamming competition on our floor in the early hours every morning.

Then there was the absolute lack of good manners from hardly any of the guests irrelevant of age or nationality. People pushing and shoving myself and my 2 young boys just so that they could get on with their next feeding frenzy. This came to a head for me when a middle aged man deliberately barged straight into me and nearly knocked me into a wall at full force. At 4 months pregnant and suffering with back and hip pain this was totally shocking but completely sums up the mentality of the average Seabank guest. We have holiday'd at peak season for the last few years and never experienced anything like it.

I know the hotel can't be held responsible for the actions of their guests but I do think more effort should be put in to try and counteract some of the issues mentioned here such as signage in corridors reminding people to respect other guests peace and quiet and a clear policy on the compulsory wearing of swim nappies for children under the age of 3 (such as the ones in UK swimming pools), may go some way to tackling these problems.

After reading many of the other reviews before our stay I'm afraid to say I was somewhat disappointed with our experience at the hotel which promised so much but was in fact more of a good 3 star in my opinion rather than the 4 stars in promotes.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Mrsj28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 August 2014 via mobile

Just returned from a weeks holiday with my wife from this lovely resort. It was nearly perfect apart from a couple of things. The entertainment is mentioned often in the reviews and the main one being the lack of Adult Entertainment and this is a bit of an issue. After 11 o'clock it's of to bed everyone, and although I'm no party animal that is still early for me.
Apart from that this is a must visit hotel and holiday loved it.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Bert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 August 2014

Staff are fantastic and always have a smile on their faces and always give the best they can, they work all the hours there is and keep on smiling which is fantastic. The food is brilliant and very tasty great choices, be aware that you have to book for the other restaurants and can not just turn up. The Chinese and Brazilian restaurants are really lovely and tasty a lot they are the most appealing to myself. The Mediterranean was just average and didnt really take my taste but was still okay. You have the chance to have food all the time that is in the Mediterranean restaurant thats always open however offers more fast food in the daytime. Drinks are good and great cocktails however was disappointing as doesnt tell you in what you are allowed to drink and what is to be paid for.

There is a bus route across the road which takes you everywhere around the island which is such a bonus and cheap tickets.

Great holiday and very impressed there was also free wifi and youre room is always spotless clean

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank PatrickHoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 August 2014

We were a bit apprehensive staying here in August (school holidays) to attend a wedding at Seabanks.

Check in was quick and room was ready straight away. We booked direct with the hotel for a sea view deluxe room it was lovely and clean, nice table chairs and sun loungers. If you book direct with hotel for 5 nights or more you qualify for free airport transfers.

Great restaurants our favourites were the Italian, Asian and then Brazilian all serve lovely meals and a varied menu.

Drinks were very good.

Hotel would benefit from having another bar and lounge in the lobby area as the one there gets very busy, as not everyone wants to be in the dome with all the children.

Great adult pool with bar which is away from main pool, but they need to sort out the wasp problem in the grotto you have to walk through waving your hands through at least 10 wasps before you reach the bar.

Entertainment was putting it bluntly awful.

Great wedding at the hotel in the Olive Garden.

Very friendly staff willing and eager to serve you.

We would stay here again just not in school holidays

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
6 Thank mmb354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 August 2014

Just returned from a two week holiday at the Seabank resort and spa. This was by far one of the best hotels I have stayed at.

Room - we stayed in a pool view junior suite, the room was large and very clean, it had a partition wall with sliding door, two tv's, two ceiling fans and air conditioning

Food - the food in all the restaurants was fantastic, bar b q, oriental, brazilian, italian, buffet, as well as a jungle restaraunt for kids. Large choice for breakfast, full english, pastries, fruit and cereal. Recommend you try the pizza at the coral bar.

Bar - you have the outdoor pool bar, staff are very friendly and can't do enough for you, there is also a bar by reception, great for a nice quite drink overlooking the sea.

Pool - there are plenty of sun loungers and a very clean pool, although weekends gets busy as locals can use the hotel on a day pass, but no need to get up at the the crack of dawn to get a bed, very relaxed surroundings. You can also get towles but need to leave a €10 per towel deposit.

Entertainment - the entertainment crew work very hard to make sure your holiday is a memorable one, they have pool activities for all ages and don't drive you mad to join in if you just want to relax.

Overall this is a fantastic hotel for family's or couples, I will be going back and fully recommend for anyone else.

Room Tip: Pool view suite
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about db Seabank Resort + Spa

Property: db Seabank Resort + Spa
Address: Marfa Road | Mellieha Bay, Mellieha, Island of Malta MLH 9064, Malta (Formerly Seabank All Inclusive Resort & Spa)
Phone Number:
Region: Malta > Island of Malta > Mellieha
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Mellieha
#2 Family Hotel in Mellieha
#2 Luxury Hotel in Mellieha
#2 Romantic Hotel in Mellieha
#2 On the Beach Hotel in Mellieha
#3 Business Hotel in Mellieha
Price Range (Based on Average Rates): ££
Hotel Class:4 star — db Seabank Resort + Spa 4*
Number of rooms: 492
Official Description (provided by the hotel):
Situated in Mellieha Bay on the island of Malta* All Inclusive Resort* 30 m from the beach* 5-story building* 1 km from downtown Mellieha* 20 km from the airport, 30 m from a bus stop.---Seabank's new and stylish property offers countless ways to spend your days while on holiday in Malta. Overlooking Malta's largest sandy beach at Ghadira Bay excellent beach for family with children), the db Seabank Resort + Spa includes:(1) Modern accommodation, 492 spacious non-smoking and fully equipped rooms (free WIFI), (2) Six international restaurants, three bars serving unlimited beverages. (3) The db Seabank Resort + Spa incorporates a modern spa with fully equipped gym, heated indoor pool, mind & body healing courses, Jacuzzi, Turkish steam bath & sauna, (4) A spectacular array of day and evening activities for every age and interest and (5)Live evening entertainment At the back of the resort, Malta's largest Lagoon style outdoor pool overlooks serene Maltese scenery. Recreational activities such as beach volleyball, crazy golf, air rifle shooting, and beach soccer can be enjoyed at our newly built recreational area. The colourful Kids Club cannot be missed. Popeye Village is just minutes away from the resort. ... more   less 
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Also Known As:
Hotel Riu Seabank
Riu Seabank Mellieha
Seabank Hotel
Db Seabank Resort + Spa Malta/Mellieha

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