My family came to Popeye village back in June, we was staying at Seabank and I defiantly recommend walking because it's a lovely walk and buses are every hour, just a tip as it takes 15 minutes. I don't normally write reviews but wanted to share my experience so here it goes...
I have two girls 5 and 7 who were mesmerised by the little hidden town. Popeye (who I believe was from Manchester due to the accent)and his friends did an amazing job bringing the village to life and my girls loved the inflatables in the sea!
However there seemed to be a big group visit during the day which me and my husband didn't mind until it came to time for the puppet show and there wasnt anyone insight because the characters were all down near the the restaurant with the group, after waiting 15 minutes we approached the only employee in sight looking for answers and we found a lovely young lady by the pool named Becky who was just as confused as we were as to why no one had come up for the puppet show, she called someone and they informed her that it had in fact been cancelled because Popeye was needed with the big group. My girls were gutted!! Me and my husband was also disappointed because nobody had told us prior and they must have known!
The only thing that cheered my girls up was becky, she was so lovely to them, made them ballons and even convinced them to come in the pool (never seen them warm to someone so fast!!) still angry by the situation my husband and I wanted to approach the manager and was redirected to a lady with short blonde hair in the souvenir shop who was apparently in charge of animation, who quite frankly shouldn't be.
I have never met a more rude person in my life!! My husband approached her politely and said we was waiting half an hour for the puppet show to find out it's been canceled? Will it be on later today as my girls really want to see it? She looked up from her desk, rolled her eyes and said "I don't have time for this, can't you see I'm busy! I don't know if we will do it later, and I don't care, now go away now I'm busy" without even looking at us and if it couldn't get any worse she got up and PUSHED past my husband and left the shop!!! we was mortified!!!
I've never been greeted with such awful, rude and disrespectful behaviour and at this point I just wanted to leave as I was so disgusted by a managers behaviour in front of my children, as I told my girls we were leaving I was even more shocked by their response as they asked if they could go back to the pool with becky, after this woman spoiling their day it was the girl by the pool making them want to stay, she was so lovely and definitely turned my girls day around.
If it wasn't for becky and Popeye and their amazing team we wouldn't be returning due to the behaviour of one of the managers, don't let one bad apple spoil the tree!! Hopefully next year the team will be under better management because that was the only downfall of the day!
However I definitely recommend the village to families as everything else was lovely :)
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