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“Mike F”
4 of 5 bubbles Review of Solana Hotel

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Solana Hotel
Ranked #3 of 12 Hotels in Mellieha
Certificate of Excellence
Bristol, United Kingdom
1 review
“Mike F”
Reviewed 20 November 2013

Hotel split in half either side of former back gardens ? Our room overlooking this - gives view of bay in distance. Room spotless and comfortable, booked as b& b - breakfast excellent with wide choice variety. All staff unfailingly cheerful and courteous

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 5 December 2013
Dear Guest,

We very much appreciate your review on TripAdvisor, following your stay at the Solana Hotel & Spa.

Thank you for having chosen us in the first place and we hope to have the opportunity of welcoming you back on board in the near future!

Yours truly,

Anne Grima
Solana Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,134 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (591)
Date | Rating
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English first
Altstatten, Schweiz
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 November 2013

We stayed 2 weeks as a couple at the Solana Hotel. It was perfect. There is an outstanding friendly and helpful staff 24h available. Internet and WIFI got fixed very soon, extra wishes were taken serious. Location is perfect, Spa and pool clean and enjoyable. I would underline all the recent reviews in addition. Only point for improvement. Quite noisy on the first floor, noise from the lobby area. The doors are bit poor to noise. But balcony doors on the other hand absolutely isolating. But still, price/value absolutely ok. Many thanks for a great holiday!

Room Tip: I would choose 2nd or 3rd floor and avoid main street side.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petsch77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 5 December 2013
Dear Guest,

Thank you for reviewing our Hotel on TripAdvisor, following your recent stay in October 2013.

We appreciate your kind words and valuable feedback, and the entire Team is looking forward to welcoming you back to the Solana Hotel & Spa in the near future.

Best regards,

Anne Grima
Solana Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
175 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 14 November 2013

We visited the Solana for 1 week during October, and we have to say that this establishment definitely met the requirements of a proper 4 star hotel.
Arriving at 1am can always be unpleasant, especially as we were tired and just wanted to be in our room asap. This was not a problem at all, and we were handled in a quick professional fashion by the night receptionist.
The decor and style of our room was great, and considering what we paid for it, value for money was the first thing that sprung to mind. As we opted for b&b, dinner was not available for us to comment. But breakfast each morning was served with many choices and helpful staff at hand.The swimming pool on the roof terrace left a lot to be desired, but the indoor pool was clean and very modern looking, although the room temp was boiling and a little bit on the unbearable side! Other services on offer were an a la carte restaurant, lobby cafe/bar, and live evening entertainment
We had a hire car, which was easily parked behind the hotel on a quiet side street, without the threat of having any parking tickets or vandalism.
The location of the hotel is excellent. bus stops are located directly outside, and if you want to walk to Mellieha Beach then your looking at about a 15 minute walk there, and 30 minute walk back due to the mother of inclines!
On a whole the Solana done a great job with succeeding in supplying an excellent 4 star service. As its the west side of Malta, then you should be aware that driving to Valletta is around 40 mins taking in all the traffic. But on a good note driving to Popeye village or Gozo ferry port takes about 6 mins.

Stayed October 2013, travelled as a couple
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 5 December 2013
Dear Guest,

We would like to take this opportunity to thank you for sharing on TripAdvisor your wonderful experience, at the Solana Hotel & Spa.

It is very pleasing indeed to read that you have enjoyed your stay with us and that you were happy with our level of customer service, breakfast offerings and hotel facilities. Please rest assured that your constructive feedback on our wet facilities did not go unnoticed, and where deemed necessary, relevant action will be undertaken.

We hope to have the opportunity to welcome you back to the Solana Hotel & Spa during any future vacation on the Maltese Islands!

Warm regards,

Anne Grima
Solana Hotel & Spa
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Norwich, United Kingdom
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 November 2013

Not our usual type of establishment as we usually go cheap. However, this hotel was a refreshing change and very reasonably priced. We booked a deluxe studio and were delighted to be given the best room. Although it was on the top floor at the front facing the road, it was huge with 2 double patio doors which led out to the biggest terrace I've ever seen...it was twice the size of any of the others. The room was well furnished with everything you need for a relaxing stay including a kitchenette, sofa, dining table and chairs and patio table and chairs. The bathroom was a good size with plenty of towels, hair dryer etc. everything was spotless and was cleaned every day. Tea and coffee and milk sachets were replaced when used and there was even washing up liquid, cloths and sponges which is a rarity in self catering accommodation . The road was not too noisy and the air con was FREE...which is very unusual in Malta as it is always charged as an extra.
We stayed on a bed and breakfast basis and there were loads of different things to choose from and no reason to go hungry. In fact we were still full at lunch. Although they don't advertise it, they will make fried eggs and omelettes too.
In the hotel there are 2 swimming pools - one outside (bit chilly in October) and one inside which was a bit too warm (sauna like) . There is a nice cafe and restaurant within the hotel. The staff are very helpful and friendly and we were treated to a drink on arrival (ok.....so it was only kinnie.....a local soft drink......but welcome all the same) . There are lots of very good restaurants close by as well as shops and at the bottom of the hill a great beach.
Altogether a great place and stay and we will definitely be rebooking next year.

Room Tip: Top floor front is great
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pilkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 14 November 2013
Dear Guest,

It is a great pleasure to receive your rewarding feedback on TripAdvisor, following your recent stay with us.

We are delighted that you have enjoyed your holiday and are looking forward to welcoming you back to Malta and the Solana Hotel & Spa, next year!

Until then,

Warm regards,

Anne Grima
Solana Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

Our Solana experience was absolutely amazing, staff, cleanliness & customer service were exceptional, would like to thank all the staff for a wonderful holiday. There is a bus stop across the road & at Euro 12- per week you can travel the island by day & night - bargain. This was our first visit to Malta & certainly won't be our last, the Maltese are the most friendly & helpful people I have ever met. Thank you Solana staff for making our holiday the best ever.

Room Tip: Our room was facing the back & therefore had a balcony which was lovely, there is also a penthou...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandra d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 14 November 2013
Dear Guest,

It is an absolute pleasure to read your wonderful review; thank you for sharing your experience on TripAdvisor!

Our Team is delighted to have played such a prominent role in your ‘best holiday ever’ and hope to welcome you back to Malta and the Solana Hotel & Spa, anytime soon!

Warm regards,

Anne Grima
Solana Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 November 2013

The Solana is a very good hotel with friendly helpful staff. Our room was spacious and clean with a nice balcony. The fridge in the room is a real bonus. The buffet restaurant provided a good range of tasty food to suit all diets. Staff were excellent and a visit from the chef to introduce himself was.a nice touch. Good,entertainment was provided most evenings along with a special drink promotion. The hotel is on a steep slope and not suitable for anyone with mobility issues but the local bus stops just outside. I did not use the Spa but my friend was not very Impressed. I visited the beauty salon next door for a pedicure. Very relaxing and the lovely Maria was a pleasure to chat to.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sickofnosun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 14 November 2013
Dear Guest,

Thank you for taking the time to share your holiday experience with us at the Solana Hotel & Spa on TripAdvisor.

We are very pleased to read that you’ve had an enjoyable stay and that you were happy with the level of service and our Team.

We hope that your future holiday plans will bring you back to Malta and the Solana Hotel & Spa, very soon!

Warm regards,

Anne Grima
Solana Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 November 2013

I was staying at Solana Hotel, Mellieha from 4 to 8 November (it was my 3 rd time as I love this hotel) and I left my home keys, a gold ring and a necklace. Once back home I realized that I left all my stuff there. Mrs ARIANA ABEL, a very nice and honest receptionist was trying to get in contact with me to let me know that she found everyithing but unfortunately I hadn't check my husband's mail.This morning when I called the hotel I was so surprised when I heard it, i couldn't beleive! This is a great example of customer service and honesty... thanks a million Ariana!

Room Tip: Any room, the hotel is wonderful!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crisus79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel, responded to this review, 14 November 2013
Dear Guest,

All of us here at the Solana Hotel & Spa are delighted at receiving your overwhelming feedback on TripAdvisor!

It indeed gives us great pleasure in learning that you enjoyed our renowned hospitality. Thank you also for highlighting the excellent Customer Service skills of our outstanding colleague Ariana and for validating all our efforts in ensuring your stay remains a memorable one.

We very much hope we will welcome you back to the Solana Hotel & Spa in the near future!

Kind regards,

Anne Grima
Solana Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Solana Hotel

Property: Solana Hotel
Address: Gorg Borg Olivier St, Mellieha, Island of Malta MLH06, Malta
Region: Malta > Island of Malta > Mellieha
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Mellieha
#3 Luxury Hotel in Mellieha
#3 Family Hotel in Mellieha
#3 Romantic Hotel in Mellieha
#3 Spa Hotel in Mellieha
Price Range (Based on Average Rates): £
Hotel Class:4 star — Solana Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Solana Hotel Mellieha
Solana Hotel Malta/Mellieha

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