Had really high hopes for this hotel. Our room was situated on the same level as the grand hall and directly next door to the service lift. 2 of our 4 night were interrupted by hotel guest gathering outside our room to smoke, the service lift was noisy and constantly in use when functions were being held. The bathroom flooded without fail every time we used it and unless you're under 5ft tall the shower is rendered useless as its mounted far too low on the wall. The sun roof bar and terrace looked disused, tables and chairs were thick with dust. On our last evening we agreed with the evening receptionist that a 3pm check out would be acceptable, upon returning to our room at 13.15 we found the key card no longer unlocked our room, when I checked with reception I was told that a 3pm check out was no longer possible and we needed to check out immediately. Less than impressed we showered and checked out in record time. No 'how was your stay' or 'did we meet your expectations' on check out. On the positive side, breakfast team and breakfast was excellent. Pool was very nice and quiet.
- Official Description (provided by the hotel):
- The Grand Hotel is ideally situated overlooking the fishing hamlet of Mgarr Harbour and the surrounding verdant valley. The hotel enjoys panoramic views of Comino and Malta across the Gozo channel. Viewed from above, the to and fro of the fishing boats and the incomparable vistas add a romantic touch to the excellent hospitality offered at the hotel. ... more less
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- Also Known As:
- Grand Hotel Mgarr
- Grand Hotel Gozo Island Of Gozo, Malta - Mgarr