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“The best in Gozo”
Review of Grand Hotel Gozo

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Grand Hotel Gozo
Ranked #1 of 1 Hotels in Mgarr
Certificate of Excellence
Reviewed 9 November 2013

We stay in this hotel regularly whenever we visit Gozo, sometimes as a big family, sometimes just me and my girlfriend, and the experience is always "Grand". The location, the comfortable and high standard rooms (we always take a Sea View), the food and the service make for it. The staff try hard to satisfy all the wishes and preferences and make you feel welcome and cared for from the first moment to the last. The result is, we always leave rested and refreshed and already looking forward to planning a next visit.
This time we also tried a new experience: we dined at the hotel's Oriental Restaurant, and it was a highlight of our short holiday, we enjoyed it so much!
Well recommended!

Room Tip: Sea view room, the view is simply breathtaking
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  • Stayed: November 2013, travelled as a couple
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1  Thank Abel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 11 November 2013

Dear Mr. Abela

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards
Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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671 - 677 of 1,282 reviews

Reviewed 9 November 2013

Just returned from Gozo. We had 6 days in this hotel on half board. Our room, on the 6th floor, was spacious and clean. We had a balcony and a great view of the harbour and so there was always something to watch outside. Very customer focused hotel. Staff were attentive and always very pleasant whenever you met one anywhere in the hotel.
The food was excellent with a lovely buffet breakfast. The evening meal was sometimes a buffet and sometimes a set menu but there was a good range and variety of choices, and some nights there was some entertainment. I particularly liked the guitarist on our first night who played and sang well.
I would recommend this hotel to anyone who wants a quiet get away from it all venue.
The swimming pool was lovely and overlooked the harbour. It was still open and being used in early November. I don't know if it stays open all winter.

  • Stayed: November 2013, travelled as a couple
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Thank Saraheswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 11 November 2013

Dear Guest

May we take this opportunity to thank you for your encouraging comments about our team and hotel. We look forward to welcoming you again in the near future.

Kind regards

Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

This was our third visit at this fantastic Hotel. All services are of topmost quality. Privacy is VERY WELL respected.

Even though there were other events going on at the Hotel, the guests were never deprived of their quite and private atmosphere that this Hotel is capable of offering. We were happy to note that this Hotel has been awarded the Trip Advisor reward for 2013.

I urge all to stay at this Hotel as whilst comfortable it is also just a few meters away from the Harbour so one can easily enjoy a visit to Malta even if staying there.

Unfortunately I did not get the name of the HEAD waiter (eldest guy) at the restaurant but every time we visit we are welcomed with open arms and offered a good service by the WHOLE TEAM. Rooms are always left impeccably clean and whatever is required, one is immediately served. One can also enjoy free movies shows on Friday and Saturday evenings and also a free Hotel Courtesy Bus service to a number of Beaches and to Victoria, the capital city of Gozo.

So what are you waiting for, book now. By the way if you go to the Hotel's website, there is also a special offer in the offing for the coming weeks. So browse along and enjoy a nice and peaceful stay at Grand Hotel, Mgarr GOZO.

  • Stayed: October 2013, travelled as a couple
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3  Thank Raymond D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 9 November 2013

Dear Mr. Debattista

May we take this opportunity to thank you for your encouraging comments about our team and hotel. We look forward to welcoming you again in the near future.

Kind regards

Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

Arriving by ferry the hotel can be seen high on the hillside overlooking the harbour. It is a grand hotel and the service by everyone who works there is friendly and efficient. Our room on the 7th floor had a full view of the busy harbour and Comino and Malta can be seen in the distance. The room was spacious and very clean. The bed large and comfortable.The cleaners are good at their job and keep the room well supplied, tidy and fresh. The meals are well cooked and tasty. The menu varied and interesting. Service in the restaurants was friendly and usually very efficient. The hotel mini-bus is handy for trips to the capital, sites and beaches, otherwise the island bus service is excellent and cheap. The swimming pool is long and of a good depth with no fancy bits so one can have a really good swim. The cinema was comfortable and available at least twice during our seven night stay. Our only discomfort was the hassle of getting to our room because the lift in that newer section was not working and also, there is a bit of noise from the harbour traffic. We have stayed in many hotels and this one is up with the best!

Room Tip: If your room is above the fourth floor in newer section , make sure the lift is working!
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  • Stayed: October 2013, travelled as a couple
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Thank Pemel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 9 November 2013

Dear Ms. Laverik

May we take this opportunity to thank you for your encouraging comments about our team and hotel.

We sincerely apologize for the in convenience caused due to the breakdown of one of our lifts but unfortunately the faulty part was not available on the island and had to be purchased from abroad.

We look forward to welcoming you again in the near future.

Kind regards

Silvio Rapa
Managing Director

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Reviewed 31 October 2013

The Grand is a maze of rooms and archways, neatly put together to create a very calming Gozitan ambience. Clean, comfortable and very customer oriented. We had a lovely terrace with a view of the harbour and the room itself was comfortable verging on the point of sumptuousness. Lovely pool terrace and a freshly prepared, adequate breakfast. Situated within 5 minutes walk of the Gozo ferry, nevertheless its location is a little detached from the main tourist spots, but then Gozo is well serviced by public transport and its compact size means you are never more than a 10 minute drive from your destination. Not a full 5 star rating because the terrace was rather noisy (from road traffic) and overlooked. Also, we found the underground car park convenient given the lack of public parking in the area, but the exit was a nightmare, the gradient must be close on 40degrees. Overall a lovely hotel.

Room Tip: If you're getting a room with a terrace chose higher floors as these have less traffic noise.
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  • Stayed: October 2013, travelled as a couple
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1  Thank sheilazammit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 9 November 2013

Dear Ms. Zammit

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards

Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

The Grand is a well preserved hotel that has an old hotel feel. We felt very comfortable in the hotel. The views were simply excellent from our room overlooking the small bay at Mgarr. The hotel is just a few hundred meters up the hill away from Gozo Channel ferry terminal and I would recommend just walking up the hill and save your money on a taxi, unless you have luggage. I would without a doubt recommend the hotel. We had room 404 (famiy suite) and it was a very large room with plenty of room for a family of 4. The following is the pros and cons of this hotel.

Pros:
+ Great Location and Great Views
+ Breakfast was outstanding and good variety
+ Front Staff very nice
+ Free parking
+ Big Room

Cons:
- Some aspects of the hotel are a little run down (e.g. balcony furniture, titles by the pool, bathroom)
- Wifi was okay but not great

OVERALL: Excellent Hotel at a Good Price.

Room Tip: Choose Room 404
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  • Stayed: October 2013, travelled with family
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Thank mcmurrytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 9 November 2013

Dear Mr McMurry

May we take this opportunity to thank you for your encouraging comments about our team and hotel.

With regards to your comments about the free Wi-Fi, we are pleased to inform you that contacts have been made to upgrade our Wi-Fi system to a faster and more efficient system thus eliminating the need to purchase the service from a third party provider.

We look forward to welcoming you again in the near future.

Kind regards

Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

Beautiful laid-back holiday setting-lovely weather-we went mid-late October-everyday was sunny, with temps avge 26degrees. Excellent food-we had half board option; all staff very efficient. Room -we had Superior room with balcony and seaview which was of a very high standard and pristine, with excellent daily housekeeping. Only snag, for us, was lack of hotel entertainment in the evenings-although, they did put on a singer and keyboard artist twice during the week, due to the quiet nature of the area(few other bars/restaurants open), entertainment at the weekend would have been much appreciated(indeed,needed!) over the weekend too!
Excellent local transport in the form of Arriva buses;the ferry links to the mainland;also regular daily hop on-off bus tours of the island; we also took a boat cruise around the island. May not be enough at hotel or resort for young children or teenagers but certainly suits couples and other adult groups who are looking for the weather and the get-away-from it all feeling. Also-what about a spa-would be great to have some pampering in such a tranquil,beautiful setting!

Room Tip: Superior room with sea view excellent;also room with own terraces and sea views, which we may choose...
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  • Stayed: October 2013, travelled as a couple
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Thank AndrewMary2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Gozo, Owner at Grand Hotel Gozo, responded to this reviewResponded 9 November 2013

Dear Guest

Thank you very much for taking time to share your review regarding your pleasant experience during your stay at our Hotel. We are happy that you to learn that you were impressed with our overall services and facilities.

We believe in providing our guests the highest care, and nothing makes us happier than confirmation of our guests’ satisfaction; and we will do more in the future - by opening an indoor pool and SPA.

We are looking forward hosting you again in the near future.

Kind regards

Silvio Rapa
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Gozo

Address: St. Anthony Street, Mgarr, Island of Gozo GSM 9026, Malta
Phone Number:
Region: Malta > Island of Gozo > Mgarr
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Mgarr
Price Range: £39 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Gozo 4*
Number of rooms: 95
Official Description (provided by the hotel):
The Grand Hotel is ideally situated overlooking the fishing hamlet of Mgarr Harbour and the surrounding verdant valley. The hotel enjoys panoramic views of Comino and Malta across the Gozo channel. Viewed from above, the to and fro of the fishing boats and the incomparable vistas add a romantic touch to the excellent hospitality offered at the hotel. ... more   less 
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Also Known As:
Grand Hotel Mgarr
Grand Hotel Gozo Island Of Gozo, Malta - Mgarr

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