From 1993-2002 we spent a great deal of time in Gozo while our boat was being fitted out. The huge construction on the hill overlooking Mgarr harbour was considered by many to be "Big Development" - intrusive and out of keeping with our quiet little relatively undeveloped island gem. We never expected to ever stay at the hotel ourselves - not our style, we thought.
But stay we did from 10-17th December 2013 and were impressed. It's proximity to the harbour made it the obvious choice, as we had business on Malta but prefer Gozo, where we have friends and favourite watering holes. I booked flight, car hire and hotel through Travel Republic; reviews for the Grand were generally good, prices looked reasonable. We opted for B&B, knowing we would be eating out a lot. Review in sequence:-
Reception: GOOD: consistently friendly, welcoming and helpful (e.g. printing bus timetable, sending a fax, printing Times crossword (!)). Bad: None
Carparking under hotel: caveat: on a busy holiday weekend it got full.
Room: GOOD: huge - more of a suite really; plenty furniture, clothes storage, seating, table, mirrors. Well stocked fridge (not outrageous prices). TV, wifi. Bed: vast, comfortable. Cleaning: daily - didn't remove the glasses we brought up from the bar for our own drinks - which is elsewhere so annoying! BAD: wifi signal weaker than downstairs in lobby. Too cold (Dec.) - poss. the aircon doubles as heating but couldn't get it to heat up much.; Lights not numerous/bright enough to read comfortably; Sockets - no beside sockets, not enough sockets for 2 people to charge mobiles, laptops/tablets etc. Would have liked kettle in room.
FOOD: Breakfast: large selection buffet and hot dishes every day: excellent. Lunch: not taken. Bar: always someone seemingly on duty til late. Evening dinner: food & wine good, reasonable standard and price compared to other local restaurants. Friday buffet esp. good - numerous dishes inc. 3 hot - fish, chicken and 3 roast meats. After the holiday weekend, when there were apparently maybe less than a dozen guests, dinner was a limited set menu which wasn't so good.
SERVICE: Can't fault it for friendliness and attentiveness to requests. Especially Carmelito in the restaurant, who never flagged. Above all, you got the impression that the staff would do their best to help whatever you needed.
GENERAL: This hotel has the feel of old-fashioned service and extras I almost forgot existed. Stationery and pen in room. 40ml bottles (not meagre impossible-to-open sachets) of shampoo, conditioner, shower/bath gel, body lotion, replaced daily. Order a daily newspaper. Mini-gym (open 24/7 - checked it out). Cinema - films Fri. & Sat? - not tested. Pool was filled and clean, plentiful loungers on sheltered roof terrace great on sunny day even in December - wish I brought swimming cozzie! Hotel offers great value (€12) tour of Gozo's highlights, unfortunately off-season there weren't the min. 4 required.
Location and amenities: lots of great restaurants and bars within easy walking. Well stocked local supermarket Ta' Miema - though have to agree with reviewer Zepp the owner and staff are quite the rudest and unpleasant ever (always have been). this is NOT typical of Gozitans generally.
OVERALL RECOMMENDATION: Great for an off-season stay, as we had. The restaurant seems to be popular with locals for a night out - always a good sign. Can't comment on high season with hotel full.
- Official Description (provided by the hotel):
- The Grand Hotel is ideally situated overlooking the fishing hamlet of Mgarr Harbour and the surrounding verdant valley. The hotel enjoys panoramic views of Comino and Malta across the Gozo channel. Viewed from above, the to and fro of the fishing boats and the incomparable vistas add a romantic touch to the excellent hospitality offered at the hotel. ... more less
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- Also Known As:
- Grand Hotel Mgarr
- Grand Hotel Gozo Island Of Gozo, Malta - Mgarr