Wonderful location, great pools (adult and family separate pools = great) but sadly lacking in service and customer care. Housekeeping staff arrived at 4:00pm to service my room, an indication of disorganisation or over worked understaffed department. Restaurant waiters sloppily dressed and un groomed (the maitre d'hotel was superb), breakfast buffet had excellent content but was displayed in 3 separate communicating rooms, and not supervised by ktichen staff to remove, replace etc resulting in half empty plates and table cloths splattered with food crumbs. I hope that someone can undertake a total management upgrade to restore this hotel to its former glory.
- Free Wifi
- Breakfast included