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“Very relaxing”

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Hotel Ta' Cenc & Spa
Ranked #1 of 2 Hotels in Sannat
Reviewed 15 August 2014 via mobile

The best feature of this hotel is that it is like staying in a farmhouse as the surrounding gardens are beautiful and the flowers are so pretty. The hotel has three pools, one for children, one for adults only and the spa pool. I loved the pools and the spas. It was also lovely to sit outside our room in the morning and have a coffee.

Stayed: August 2014, travelled as a couple
1  Thank Charlotte_Lela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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305 - 311 of 835 reviews

Reviewed 11 August 2014

Stay in the newly refurbished rooms by the adult pool- very comfortable and quiet. You are just steps from the restaurant where the charming staff serve a delicious and varied menu with a Gozitan Buffet on Wednesdays. Take the hotel shuttle to the rocky beach for swimming in the crystal clear sea and lunch on the freshest fish or other tasty Sicilian dishes with a fabulous sea view.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Audrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

Let's be clear, we went a few times as day guests, so this review is just about the pool, outside areas and restaurants.
The staff are lovely, wafer to help and very friendly.
Food is great, get a table on the edge if it's hot, there's little breeze in the centre.
Pool is great, one for adults and one for families.
Generally, outside areas a little tired, toilets by pool clean but rather old, sun parasols patched and propped by slithers of wood, planting lovely but paths etc could do with a sweep. Nothing really bad and I feel slightly unkind picking holes, but I would have been disappointed if shelling out on a 5* resort because it isn't.
Just could do with a bit of a refurb I feel.
Would we return? Yes, definitely, the staff, good and ambiance are really great.

Stayed: August 2014
2  Thank LoungeLixard2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This hotel is definitely unique and a stay here will definitely be unforgettable. The hotel is of an excellent standard, as a proper 5 star should be. Breakfast is excellent and staff nice and professional. The atmosphere is very calming and relaxing. The rooms are all located on ground floor level. The trullos and the junior deluxe suites are definitely the best choice of accomodation at this hotel. We loved our stay and will surely return.

Room Tip: The new deluxe jr. suites are beautiful, and those facing the adults' pool are very quiet and pe...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank grechmaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

I am Maltese and came to Ta Cenc with my family from the U. k. For two nights. I remember Ta Cenc from the old days 1970 and 1980's how different it was then. We were all so disappointed with our visit in July 2014, so few good things to say about it, apart from the peace, quiet and setting of the hotel, it makes it even more tragic that so many things were broken, be it the pool table apparatus in the gym, swimming towels thread bare, bad service, apart from breakfast food the food was more than just disappointing. Tourists on half board, who I got talking to complained bitterly about the food and service, and asked about restaurants in Gozo they could go to. Please Ta Cenc get all these things sorted out, what happened to taking pride in running an efficient, well run hotel, worthy of calling itself 5 star, which it certainly is'nt at the present time.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Scicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

This place if they improved their service could be amazing. But with the level of service I give it an average.

It is an amazing looking, spacious, quiet place on Gozo. Totally private which is hard to find on this island. We stayed in a beautiful trulo room which is really a decent sized suite.

The washroom needs major updating. But the service issues were bizzare.

They are towel crazy. There was only one beach towel in our room. Called for a second one. Told to come to the front desk to get it. Went to front desk and was given a coupon to take to the spa to get the second towel. Came back from the beach one day and wanted to go for a swim. Told could not get a clean beach towel until the next day. You can't make this stuff up.

Want lunch at the pool? No only served in the restaurant which is literally 30 feet from the pool.

Was sitting in the lobby awaiting the shuttle to the beach club and a female manageress was in a shouting match with another employee about the fact he didn't charge someone the correct rate or something. I do mean shouting.

The beach club is a real treat. Totally private on the rocks over looking the water. A great place to swim. A great place to have lunch and a must go to place for dinner. The staff here were superb.

They offer a complimentary shuttle to the club. However both times we took the shuttle the driver was about 20 minutes late. Excuse offered by front desk was he was busy taking bags to someone's room. The times of the shuttle are almost as bizarre as the towel policy. I think the last shuttle to the beach club was at 6:00. Meaning you arrived for dinner at 6:15. Don't get it.

The breakfast was delicious. Many delightful options. But again totally understaffed. On the Sunday literally a 20 minute wait to get your table cleaned. Not the staff's fault at all. Just not enough of them. Actually felt terrible for them.

It is sad when you visit a hotel that could be top notch but for terrible service. And at this place this is a management not a staff issue.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank jonnyrosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Booked here for two weeks, only stayed for one. Beautiful place, wi-fi works well, breakfast was first class. Dinner very high quality but the price reflected that. Drinks at the bar too expensive. Room was comfortable and well equipped. One restaurant outside the hotel gates which was also good and reasonably priced. Apart from that without a car you are stuck unless you take the hotel shuttle to the capital.
Peace and quiet was solo nice. I was bitten to pieces by insects the size of giant wasps but it was extremely hot during my stay.
Overall a lovely place but isolated and expensive. Not a five star but is trying hard to be one!!

  • Stayed: September 2013, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Codger52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ta' Cenc & Spa

Address: Cenc Street, Sannat, Island of Gozo VCT 112, Malta
Region: Malta > Island of Gozo > Sannat
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Sannat
Price Range: £93 - £511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ta' Cenc & Spa 5*
Number of rooms: 83
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Also Known As:
Hotel Ta' Cenc & Spa Island Of Gozo, Malta - Sannat

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