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“Perfect break” 5 of 5 bubbles
Review of Kempinski Hotel San Lawrenz

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Kempinski Hotel San Lawrenz
Ranked #1 of 1 Hotels in San Lawrenz
Certificate of Excellence
Zurrieq, Malta
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect break”
5 of 5 bubbles Reviewed 18 June 2014 via mobile

I must say we had a very lovely stay. Excellent service by the staff all the time. Superb room service and delicious breakfast. This place is heaven on earth for everyone.

The spa is a great retreat to destress and enjoy some me time.


Very spacious room.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pauliana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,154 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
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English first
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 June 2014

The room and the hotel setting were really pleasant. But what really sets this hotel apart from any other 5* I've stayed in was the service. We were continuously blown away by just how friendly and helpful the staff are. The food in the hotel is great, but for anyone looking for something else close-by I'd recommend the both Tatita's in San Lawrenz and the Azure Window restaurants nearby.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 15 June 2014 via mobile

Came to gozo for a relaxing holiday & to do a bit of diving, hotel has been outstanding, could even get a sun bed and there are Germans staying at the hotel (only joking), staff have been fantastic, look out for Caroline in the spa very helpful, sixt car rental reasonable at €30 per day and informative on local places to go, food at hotel we found quite expensive others may find it pitched at the right price compared to the location, your choice your stay, we did a b&b deal, dive hut on site great to dive with reasonable price to dive as well, will be coming back for another stay. Pools they have a 1x family pool which is helpful if you want some quiet relax time at poolside to get away from the noise which is understandable, and use the other main pool, breakfast very attentive nothing too much trouble

Stayed June 2014, travelled as a couple
Helpful?
Thank Al-Murray2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Julian's, Malta
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

I stayed in this beautiful resort for just one night while in Gozo on business. Excellent facilities, clean and well maintained. Spacious room with pool view, immaculately kept. We asked to dine in the Italian trattoria without prior reservation and were gently invited to go to a late seating when staff could serve us better - a minor irritation at first but at least it shows that they stick to their standards. An after-dinner walk in the moonlit garden completed the evening followed by a good night's sleep and an amazing breakfast the following morning. Sumptuous, to say the least! Only snag was the approach to the hotel - more reminiscent of a 3rd world country, with a bumpy detour through dusty fields because of road works. An unfriendly arrival/departure to an otherwise lovely stay in a gem of a hotel.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maltesetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 13 June 2014

Nice room with great view in an elegant building but service as ever in Malta sub standard and only one restaurant open mid week which is misleading. The hotel does not live up to its own advertisng or general hype nor the Kempinski name. The management as well as the staff need more training. There is only one small lift in the main buiding which is totally inadequate, the more so since at certain times of day it is occupied by the maids and their trollies and also does not service the main restaurant where breakfast and dinner is served.

Room Tip: Choose a deluxe pool view room in the main building on a high floor
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiGozo, General Manager at Kempinski Hotel San Lawrenz, responded to this review, 17 June 2014
Dear Guest,

I would like to thank you for your time and for bringing your concerns to my attention. I appreciate your detailed comments and would like to apologise for the inconveniences you had during your stay. I can assure you that the experience you had is certainly not the regular procedure and standard we are offering our guests. Please rest assured that I already spoke to the respective heads of department for an immediate follow up and action.

At Kempinski, we always make every effort to offer our guests the best service possible and we would be delighted if you could give us a second opportunity to welcome you again at our property, so that we can prove our high quality service and hospitality.

Thank once again for your comments, and I look forward to welcoming you once more to the Kempinski San Lawrenz Resort & Spa in the near future.


Cordially,


Alberto Hormigo Cebolla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 9 June 2014

We stayed for 4 nights at this lovely hotel. It lives up to the kempinski name in comfort and style.
We were there out of season so got a great deal, however the hotel was practically empty.
There was only one restaurant open in the hotel so food options were limited. We did venture out to a local restaurant one night which was very nice.
I can imagine this hotel would be lovely in season.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Victoriamahon1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sliema, Malta
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

First time i have been to this hotel and chose it due to all the lovely reviews i read on trip advisor and all were proved right ! We booked ourselves in a deluxe pool view room and it was spectacular, very clean, the bed linen was lovely and had 2 amazing sleeps there - total relaxation and very good housekeeping. Pity i only had the opportunity to eat one lunch at the hotel as we had pre booked other restaurants in Gozo however the one time i ate there...... hmmm it was yummy ! :) Keep it up and look forward to my next break there ! Will definitely not stay anywhere else in Gozo but the Kempinski.

Room Tip: i'd choose a pool view room on the 7th or 8th floor !
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NuuBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel San Lawrenz

Property: Kempinski Hotel San Lawrenz
Address: | Triq ir-Rokon, San Lawrenz, Island of Gozo SLZ1040, Malta
Phone Number:
Region: Malta > Island of Gozo > San Lawrenz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in San Lawrenz
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kempinski Hotel San Lawrenz 5*
Number of rooms: 131
Official Description (provided by the hotel):
Kempinski Hotel San Lawrenz - Where European luxury meets Mediterranean flair! Malta's blissful sister island Gozo is the Mediterranean's best kept secret and home to the hideaway resort Kempinski Hotel San Lawrenz Gozo. Indulge in luxury, culture, sun & sea - and find the undiscovered island you have been dreaming of! ... more   less 
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Also Known As:
Kempinski San Lawrenz
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta

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