The owner of the Tap Bar obviously does not read the reviews otherwise they would have got rid of the manageress long ago. Went in yesterday about 12.30 for lunch before the carnival and the manageress was her usual rude self. No menus on the tables yet she insisted there was. We placed an order, then horror of horrors we produced their loyalty card to be stamped which brought forth more sighs and tuts from her. I will point out that at that time there were only 4 people in the front bar. It used to be a very popular place but since she arrived popularity has dwindled. There is no welcome when you go in, everything is too much trouble for her, she argues with customers. Appears to be very busy but obviously is so inefficient she cannot cope with more than one customer at the bar. The way she treats the staff is appalling, berating them in front of customers. Not a happy experience and our friends were equally disgusted. She obviously hates her job so perhaps it is well past her time to leave and get a job where she does not have to deal with the general public.
- Official Description (provided by the hotel):
- 15th-Century coaching inn now trading as a Pie, Ale and Cider house offering four en-suite rooms. ... more less
- Also Known As:
- The Brewery Tap Ware, Hertfordshire