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Fairmont Orchid, Hawaii
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Reviews (4,445)
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2,809
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2,341 - 2,346 of 4,445 reviews
Reviewed 3 July 2014

pleasant experience, love the warm pool! and that Jacuzzi and pool are open 24/7! and fresh local fish. and the staff makes you feel important.
the rooms are very quiet and beds are great! I would recommend a stay a this hotel

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Korey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

After traveling for about 45 minutes from Kailua-Kona, and 20 minutes of it through lava rock fields, there is The Fairmont Orchard next to the ocean. It is a beautiful spot; the grounds are immaculate, the service exceptional, and the activities varied. The pool is extremely nice, and there is a very nice beach area. There are several restaurants on the property to choose from, and offerings of lighter fare near the pool and beach. The guest rooms are very large and wonderfully appointed. The king-sized bed was very comfortable. Whether your interest is learning to snorkel, canoe, or paddle board, there are ample opportunities on-site. There are also historical and cultural walks as well as workshops of a "make and take" nature involving traditional Hawaiian arts and crafts. Whether you want to stay busy or just relax, this resort has all you need to do both. The staff is wonderful and helpful. This is probably my favorite resort of all time.

  • Stayed: June 2014, travelled on business
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1  Thank Carie501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this reviewResponded 11 July 2014

Aloha, thank you so much for sharing your experience at The Fairmont Orchid, Hawaii. We sincerely appreciate your very gracious review and hope we will have an opportunity to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

We have stayed at the Fairmont Orchid before, but this trip surpassed even our fantastic memories from previous stays. As a family, it's so difficult to find the quality of hotel that we desire, that has the type of amenities that our kids want and need. The Fairmont is ALWAYS accommodating in this regard. They really do try to live up to the motto "Turning Moments Into Memories" and in our case they have succeeded. Our children know that this is a special place, and they are appreciative of the attention that they get when they come to this property. We have phenomenal memories of our time here, even with the myriad challenges that go along with travel to Hawaii. While this trip was flawless, we have had minor issues in the past that were resolved so professionally that we made a point to return. So glad that we did. From something as simple as supplying us with an endless cache of ice to the more complicated changing of a room, the answer always seems to be yes. We will return to the Orchid anytime that we are on the Big Island. Cant' stay anywhere else.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Manq5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

This was a fantastic venue for a family vacation. My wife and fifteen year old daughter had a memorable and enjoyable experience. Our ocean front view was just that, ocean front. The majesty of the AM sunrises and PM sunsets were worth every penny

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this reviewResponded 11 July 2014

Aloha Patrick, thank you for your review. We are excited that The Fairmont Orchid was perfect for your family vacation. I hope we will have an opportunity to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

I had a great stay all in all at the fairmont orchid in September 2013. The whole area of the hotel is gorgeous: the buildings, the garden, the pool area, the beaches. Everything is so nice and well thought through. I was really impressed by it.
The room I had was very spacious, we had a balcony that had a good size to spend time outside there, the bathrooms were good and clean and the beds were comfortable.
Of course this hotel is not a particularly cheap one, but you get value for the money.
We spent like one half day at the bar by the pool. The staff was really nice, cocktails were good.
There is like 3 restaurants or even more in the hotel. We went to eat at the Asian restaurant there (make a reservation before you go, it fills up quickly) and I really loved the food.
Since I got a cold the next day, I wasn't able to experience more, but my parents and my brother said, that everything at the beach was really awesome and that they even saw turtles by the beach.

  • Stayed: September 2013, travelled with family
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Thank Joerg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this reviewResponded 11 July 2014

Aloha Joerg, we are so happy you were able to enjoy time with your family at The Fairmont Orchid. We hope you will come back and stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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