The service in the hotel is superb. Starting with the Customer Experience Manager, Tara Harrington, whom solved a personal problem I had before I arrived to the hotel. At the hotel we had everyday wonderful experiences in the Fairmont Gold Room by the host Corey, such a caring lady. She was absolutely fantastic.
By the way, you should book the Fairmont Gold Rooms, on the top floor of the hotel. Great Service, amazing people and wonderful food for breakfast and light appetizers every afternoon. The appetizers included a different menu items everyday like sushi ( spicy tuna and California rolls with real crab meat, coconut prawns, stuffed mushroom caps with Brie and a selection of cheese and bread, for example.
The hotel is set directly on the beach, offered beautiful sunsets and has gorgeous ground with waterfalls, blooming plants, a nice large pool and a great beach for swimming and snorkeling.
Many beautiful fish and Hawaiian Green Turtles make the Fairmont Orchid home. There is a great golf course and tennis facilities. More