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“Great location”

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Hapuna Beach Prince Hotel
Ranked #4 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersGold level
Pa.
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location”
4 of 5 bubbles Reviewed 2 June 2014

Room was big and bathroom big and clean. Good view of the beach from our room. The grounds of the hotel were awesome and staff very friendly and helpful. Our only problem with this hotel is that most of the restaurants in the hotel close at 9:00PM at night. And they don't have a bar or grill where you can just get a burger and a beer after a long day of site seeing . It's restaurants are more geared to the high class style of dinning. 9:00 comes around and the only thing to do is go back to your room.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank goldenmagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Aloha and thank you for sharing your thoughts. We're happy that overall, you enjoyed your stay. We will certainly look into what we might be able to do to expand some of our meal offerings.
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3,204 reviews from our community

Traveller rating
    1,772
    988
    252
    128
    64
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799
1,482
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
Date | Rating
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English first
California
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

Beautiful hotel and wonderful beach. We booked in a package deal for five nights. The reception people were gracious and helpful.. The hotel itself was nice but it felt like it was unfinished. Lack of detail and art. Pretty much bare bones. Water, parking, cabanas at the pool, wifi etc were all extra cost. It was a beautiful place but the ambiance and extras were akin to a motel 6.
We wouldn't stay there again. We felt like they were doing us a favor by letting us stay there.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank CaliforniaCosette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Mahalo for your comments. We are disappointed that you felt the hotel seemed"unfinished." As with all our guests, we appreciate the feedback and welcome any and all opportunities to improve.
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Norwalk, CT
Level Contributor
136 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

We stayed at the Hapuna Beach Prince Hotel and enjoyed it very much. The hotel is directly on the beach, and the sunsets are gorgeous. Every room faces the beach, and the restaurants have beautiful views as well.
We were able to snorkel right from the beach and the tide was not too strong for us (we were disappointed in some other areas, but this was perfect for us).
There are restaurants in the general area, and we explored quite a bit.
It is convenient and beautiful. It is easy to drive anywhere from the hotel - we went to Kailua Kona, and all the way up and down the coast.
It is a good place to be based on the Western side of the island.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank viajera923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Aloha and thank you for sharing your comments. We're happy you got out to explore not only in and around the resort, but much of the island as well. We hope your travels will bring your our way one day again soon. Mahalo.
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Lubbock, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The hotel lobby, restaurants, rooms and beach accommodations were excellent. Every staff member we met during our stay was friendly and full of the Aloha Spirit. Such a great contrast compared to the airline that finally got us here, what a relief!

I would highly recommend staying here for any occasion.

Room Tip: Ocean view is the best.
See more room tips
Green Features: You could have daily service or go longer I between, your choice.
  • Stayed May 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
So pleased that you enjoyed your visit over the holiday weekend. Mahalo for sharing your comments and return again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

This was a nice clean hotel on a great beach. The hotel is a little tired you can tell they updated but they missed a few details that could have made the rooms look much nicer. However the beds were great the sheets were soft and silky! The staff was very friendly and always helpful. We would probably stay here again if we come back to this part of Hawaii again.
Some tips on the hotel:
We enjoyed walking over to the sister hotel Mauna Kea it is a 20 minute walk along the coast. We ate a very good lunch at the bar on the beach there. From the outside it looks like a much nicer hotel.
Be prepared the restaurants and shops close fairly early in the evening and there are not snacks for purchase in your room.
Unless you don't plan on leaving the hotel a car is a must!

Room Tip: All of the rooms face the ocean. A higher floor will have a better view. We upgraded to Ocean fron...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Aloha and mahalo for your comments. We're sorry you apparently didn't discover the Hapuna Cafe with takeout snacks and drinks that you could have purchased for your room? Otherwise, we're delighted that you enjoyed your visit and will look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

My daughter and I wanted a wonderful experience at a luxury hotel - we got that and more. Oceanfront room with beautiful views. The beach was right there with a large, full-service pool and hotel snack bar nearby. Spacious lawns for strolling at sunset, very friendly guests and immaculate comfortable rooms. Several restaurants on-site with different themes and specialties. The seafood was tasty. We got a delicious breakfast buffet included in the room rates and enjoyed eating outdoors, watching whales spout and the waves roll in. It's expensive, but worth the splurge!

Green Features: The cats were a wonderful addition. We saw no rodents. Leftover materials (e.g. food) donated or re-used Window films help keep building cool Efficient ventilation system Linen reuse program ENERGY STAR windows Low chemical gardening
  • Stayed February 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank Darxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Thank you for choosing to stay with us. We're happy to hear that you enjoyed your visit and we sincerely hope that you'll return again soon. Aloha.
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plymouth, mi
Level Contributor
121 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

This hotel is a bit off the beaten path, a good half hour north of Kona and the airport. We arrived about an hour before sunset on a Saturday night and were greeted with a very mellow, laid back setting. We decided to upgrade our room and had to grab a drink and watch sunset while they made sure it was ready. The view from the hotel is fantastic, with the Pacific ocean and sunset and Hapuna Beach.

Our room was very nice and comfortable. We had a nice, private balcony with an occasional gecko visitor. We were on the north side of the hotel so we had a bit of a walk whenever we went anywhere (the garage is a good half mile to the south!) but that added to the peaceful quiet in our area. All of the linens and amenities were very nice, the room was clean and quiet, and the view was great!

We had dinner at the Asian buffet and even though we are not really into buffets, it was fantastic. Our server was really nice and offered some great tips for visiting the island, and the whole thing helped us adapt to our jet lag.

The real prize here, however, is Hapuna Beach. It's really a great beach - one of the best we've been to. The beach monitors were a bit aggressive - not even announcing themselves before they grabbed your umbrella away because of the wind. I was a little startled and they acted more like angry cops than resort staffers, but whatever - nothing was going to ruin this stay.

We highly recommend the Hapuna Beach Prince Hotel!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adavici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review, 4 June 2014
Thank you for your comments. We, too, appreciate our amazing location on the beautiful shore of Hapuna Beach and are happy you were able to enjoy the beach and so much more during your visit. Aloha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hapuna Beach Prince Hotel

Property: Hapuna Beach Prince Hotel
Address: 62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743-9749
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Puako
#4 Family Hotel in Puako
#4 Romantic Hotel in Puako
#4 Luxury Hotel in Puako
#4 Spa Hotel in Puako
#4 On the Beach Hotel in Puako
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hapuna Beach Prince Hotel 4*
Number of rooms: 350
Official Description (provided by the hotel):
Hapuna Beach Prince Hotel offers luxury accommodations, an 18-hole golf course, spa services, and space for meetings and weddings. Gracious hospitality. Exceptional value. ... more   less 
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Also Known As:
Prince Hotel Kamuela
Prince Hotel Hapuna Beach
Prince Hotel Island Of Hawaii
Hapuna Prince Hotel
Hapuna Beach Hotel
Island Of Hawaii Prince Hotel

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