After visiting this hotel for over 25 years (for meals, visiting friends staying there, staying many times nextdoor at the Hapuna Prince), we finally spent a couple nights here to celebrate our anniversary. It's a classic hotel that lives up to its reputation in nearly every respect. We had a room in the southern wing such that we could walk directly out onto the grass from our beach-facing patio (very convenient). I assume that our room was in the renovated style that was introduced several years ago - it's a clean, light, sleek look that probably is in keeping with the mid-century modern architecture (albeit perhaps more Miami Beach than Hawaiian).
While the beauty of hotel's setting (stunning view and powdery beach) is perfect for a romantic getaway, the hotel is still a big draw for multi-generational families, especially at holiday and summer vacation times. This strikes me as endearing (what a great set of memories to build!). So, expect some mess and noise from kids running around during beach hours - things definitely quiet down at night.
The service at the hotel and restaurants is excellent for the most part. Many of the staff have been there for decades, and a high level of professionalism is expected. I noticed in at least one post some complaining about the fact that there is no service offered at the beach lounge chairs. True - if you can't haul your tush to the beach bar and instead expect chilled towels and strawberries brought to you on trays, this is not the hotel for you (in fact, the Big Island may not be for you). If you ask nicely, however, the staff will help you set up your lounge equipment on the grass.
The food options at the hotel are pretty good - not incredible. We have always had a weakness for the ovaltine froths at the Hau Tree. If we were staying more than a couple days, we definitely would have been drawn to going off-site for food (many great options within a 20 minute drive). One mystery is why the Copper Terrace Bar is no longer operating. We have enjoyed this setting for drinks, appetizers, and music many times over the years (it seems to have gone downhill once they replaced the lovely tropical furniture with hideous circular sofas and fire pits - what's with that?). Anyway, I hope they bring it back.
My complaints are relatively minor, but perhaps worth mentioning because management seems to read some of these posts. First, we had one service glitch - no turn down service on the first night even though we checked in by 2. Second, a couple things in our room showed wear and tear (probably because these are rooms often used by families) - our screen doors were rickety and the toilet stall door was impossible to close because of distorted hinges. Third, it seemed odd that there were little pipes dripping water from the overhangs, which necessitated caution cones on some walkways. Fourth, the plastic potted plants in the gravel strips in the room hallways looked sad. I realize that it is difficult to keep all aspects of a property in perfect and beautiful shape (and that management may have difficulty getting resources from the resort owners) - still, it's not like guests don't notice.
All in all, I would highly recommend this hotel as a top choice for the Big Island.
- Official Description (provided by the hotel):
- Hotel located on Hawaii Island's Kohala Coast. Legendary, timeless hospitality. Exceptional value. No mandatory resort fees. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Hotels.com, Marriott, Ctrip TA, Booking.com, Expedia, Evoline ltd, Ebookers, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Mauna Kea Beach Hotel, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mauna Kea Beach Kamuela
- Hotel Mauna Kea Beach
- Mauna Kea Beach Hotel