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“Loved this place”

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Mauna Kea Beach Hotel, Autograph Collection
Ranked #1 of 4 Hotels in Puako
Certificate of Excellence
London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Loved this place”
Reviewed 28 August 2014

First trip to Big Island and we loved our 7 day stay here. The rooms were stunning and the beach and views awesome . The welcome from the reception staff was the best we have had and all the staff were warm and friendly. It is a long way from home but we loved it so much we hope to return some day!
The only downside-was the very noisy family in the room above who allowed their toddlers onto the balcony at 6am every morning! This woke us up-perhaps a sign in each room suggesting that balconies should be quiet zones until a certain time in morning might help? We have kids and understand it is tricky when they wake early but consideration for other must be paramount.

Room Tip: Ocean view amazing
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Jameson F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 29 August 2014
Thank you for traveling so far to be with us and sharing your positive review! We appreciate your comments and your suggestion about the "quiet zone." We will explore this as an option to improve our guests' experiences. Mahalo.
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1,216 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (371)
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English first
San Francisco
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 August 2014

We just returned from a lovely five night stay at Mauna Kea. We loved our rooms in the plumeria wing, they were quiet and serene, and had a beautiful ocean and sunset view. The white sand beach was wonderful, with terrific snorkeling and kayaks available. The staff were really nice all around the hotel. Only complaint was the food. Breakfast was nice, greeted by parrots and sat in a beautiful spot, the lunch at the beach wasn't great, but was bearable. But dinner, now that was rough. Tried all the restaurants for dinner, wouldn't go back to any by choice. Still loved the hotel and look forward to returning.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ApricotHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 29 August 2014
Aloha and thank you for staying with us. We are happy to hear that your enjoyed your visit. We appreciate hearing your thoughts about your dining experiences. It is an area we are working hard to improve and anticipate that upon your return you'll find many positive changes. Mahalo.
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Nipomo, California
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2014

We finally got back to the Mauna Kea. It was just a wonderful as I remember. I kind of missed the sweet rolls being handed out at breakfast and some of our favorite places were gone, but it is still the best in my book.

Room Tip: The beach front rooms are very nice. If you want to save some money go for the mountain view. Ask fo...
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 25 August 2014
We're happy you "finally" made it back and that you enjoyed your visit. We hope you'll plan to return again soon. Mahalo and aloha.
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San Francisco, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2014

Just returned from my third visit to the Mauna Kea. I have been to Hawaii many times and stayed at many resorts. The Mauna Kea is unrivaled. We stayed in a deluxe golf vista room--spacious, extremely comfortable bed and beautiful bathroom. The ambiance in and around the property is beyond relaxing. Just walking around the property is relaxing. The design of the main tower with its open air and views is remarkable.The beach is simply the best, the golf is fantastic. Morning brunch on the terrace overlooking the bay is an experience to remember. As soon as I left, I started thinking about my return.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank krm21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 25 August 2014
Thank you for your return visit with us! We enjoy welcoming back so many loyal guests throughout the year and we'll look forward to your next return very soon. Mahalo.
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Sacramento, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2014

Stunning architecture, classic beauty, and the most soothing, relaxing beach ever! We spent one entire day just alternating between bobbing in the ocean and sitting under an umbrella having a drink. Our room was beautiful and the mantas were fun to watch. Wonderful!

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PJHousacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 20 August 2014
"Bobbing" from the ocean to the bar does sound like a perfect day here at Mauna Kea Beach Hotel! We're happy you visited and hope you'll return for more relaxation soon. Mahalo.
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Fountain Valley, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014 via mobile

Stayed here for one night at the end of an 11 day trip to Maui and Big Island. Booked the deluxe Golf Vista room. The room itself is stunning, very clean design and immaculately clean. The bathroom is a dream with a glass door and window view, open door less shower, huge tub etc.

The entire space is white tile with dark woods, extremely comfortable bed and pillows. There is plenty of storage space, a room safe and the worlds smallest refrigerator.

The beach is probably one the best anywhere, classic crescent shaped with impossibly blue water. The pool is very small and does not provide enough seating for a hotel if this size.

I love this hotel, but probably won't stay here again until I hit the lottery. The Mauna Lani (5+ miles south) is a much better value, with more genuine service and really nice rooms for about 1/2 the price, but their beach does not even come close to Mauna Kea.

Stayed August 2014
Helpful?
1 Thank heaterxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 19 August 2014
Aloha and mahalo for staying with us. We're happy you enjoyed your visit and would certainly encourage you to visit us once again. Aloha.
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New York City, New York
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 August 2014

I've now stayed at the Mauna Kea Beach hotel three times and I always leave with a bittersweet sigh, wondering when I'll be lucky enough to return. I wish I lived on the west coast, from which the journey is half the distance, as I'd probably visit annually. As it is, it's still worth the trip from NYC, when I can spare the resources. Aesthetically beautiful, quiet, zen, the beach, the architecture, the breezes, the mattresses, the toiletries, the views... it's all as lovely as a dream.
The luau is excellent. Playing tennis at their center is a treat. Nature envelopes you around this grand, indoor/outdoor, luxurious estate.
Go if you can. Stay as long as you can. Drink it in. And look forward to daydreams of one day returning.

Room Tip: Not a bad view in the place. Some rooms are considerably more grand than others, but all these diffe...
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Green Features: Hawaii in general is mindful of the environment. Your refreshing room AC automatically shuts off when a window is cracked.
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank HopefulNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review, 18 August 2014
Thank you for being among many who return to us again and again. Mahalo for staying, for returning, and for sharing your positive comments about our special place here at Kauna'oa Bay. Return soon! Aloha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mauna Kea Beach Hotel, Autograph Collection

Property: Mauna Kea Beach Hotel, Autograph Collection
Address: 62-100 Mauna Kea Beach Drive, Puako, Island of Hawaii, HI 96743-9706
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Puako
#1 Luxury Hotel in Puako
#1 Spa Hotel in Puako
#3 Family Hotel in Puako
#3 Romantic Hotel in Puako
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Mauna Kea Beach Hotel, Autograph Collection 4.5*
Number of rooms: 252
Official Description (provided by the hotel):
Hotel located on Hawaii Island's Kohala Coast. Legendary, timeless hospitality. Exceptional value. No mandatory resort fees. ... more   less 
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Also Known As:
Mauna Kea Beach Kamuela
Hotel Mauna Kea Beach
Mauna Kea Beach Hotel

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