We booked this hotel as Agoda Flash Deal as overnight stay when we arrived in Phuket Airport for the night - booked a look simple but clean & had free airport transfer which we gave detials of our flight arrival time to be picked up. Sounds simple - it was not - we arrived - no transfer took 3 phone calls (bet my mobile bill is higher than the room cost!) and english was terrible - we booked as by webpage its say English owned ...mmmm staff have little english. Room ...clean but simple, that was fine & it was pitch back when we arrived & pouring rain - staff too us straight to room & disappeared - Shower was luke warm & it kept filling up as drain was blocked & bedding - we were supplied with a doona cover (no doona in it ??? - we looked in morning other rooms had doona) air conditioning freezing so I froze all night as not warm enough!! In morning, we woke to what looked like a contruction site - OMG is all I can say& had to wake someone at 8.30am as we had no idea where we were to be able to get transfer to taxi or bus to our next destination. Yet again no english had to get someone else even thought they were on what was called "reception" Do not recommend - very very basic, glad we did not pay full price is all I can say...positive was the room was clean & bed comfortable just would nice to have some sort of blanket !!!
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