We were booked in here by our travel company during a stopover for a ferry transfer. The hotel has 18 floors and the appearance of an international style hotel, but was disappointing. The room itself was comfortable, no minibar or fridge or safe, there was a kettle and 2 glasses but no tea etc, rather strange. Breakfast was buffet style and OK. Service on the reception desk was very poor for a hotel of this type. I am not the sort of person who expects everyone to speak English, but at a place like this I would expect a reasonable standard. There were two older ladies on reception who I assume were in charge, but they didn't seem to know what they were doing. The younger reception staff were very helpful and friendly. There was no information about the hotel in the room, we had a look around and facilities such as the spa seemed to be closed, there was a pool but the adjoining food area looked abandoned. The coffee lounge was mostly empty, we were served by a helpful waitress but the whole area needed updating to attract people in. I would not stay here again, would rather find a smaller place.
- Official Description (provided by the hotel):
- The Metropole Phuket is a deluxe hotel where you will find yourself in sophisticated surroundings. Experience a timeless combination of island-style warmth and uncompromising hospitality that represents the goal of The MEtropole Hotel, Phuket. Most cordial welcome you all. ... more less
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- Also Known As:
- Metropole Hotel Phuket Town
- Metropole Phuket Town