Whilst acknowledging this is a plush hotel the service seems a little lacking. My television displayed a "no signal" sign and whilst initially sorted by a staff member, on returning to my room later in the day the night porter could not get it up and running. Having flagged up my dissatisfaction this was not addressed when checking out the following morning (staff member did not seem interested) nor did I receive an acknowledgement when I subsequently sent an email highlighting my frustration to the manager?
That aside the room was decorated to a high standard, the bed was very comfy and the shower was really good. Breakfast was to a high standard as were the restaurant staff.
On a final point I was disappointed to find that the taxi driver (booed via hotel reception) did not know nearby Wakefield and on arrival at my destination could not provide me with a receipt. Why use this company?
- Official Description (provided by the hotel):
- The sweeping driveway leads up to one of the grandest entrances in Yorkshire, where you’re met by a very warm welcome from our concierge. This unique 18th century former family home has beautiful landscaped gardens and lawns. Inside you’ll find grand staircases, 152 bedrooms, a state-of-the-art spa & fitness club and private function rooms. Dining at Oulton is a treat for the senses. From the classic Yorkshire afternoon tea served by the butler in the Drawing Room, to Champagne on the terrace, or a steak from the Calverley Grill.If you’re interested in the outdoors there are many activities that can be arranged. Or golfers of any level will find challenge in the 27 holes that are the meandering fairways and perfect greens of The Calverley and Hall Courses. Raise your game even further with the North’s leading golf facility in the Nike Academy. As well as custom fitting, the Academy uses the latest technology to significantly improve your game. ... more less
- Reservation Options:
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- Also Known As:
- De Vere Oulton Hall Hotel Oulton
- De Vere Oulton Hall Leeds
- Oulton Hall Leeds
- Oulton Hall & Spa Yorkshire