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“Positives & Extreme Negatives”

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Cambay Sapphire Neemrana
Ranked #7 of 10 Hotels in Neemrana
Reviewed 9 July 2014

Negatives !!!
@ Lizard jumped from the curtain Top while drawing the curtain immediately after stepping in the room.
@ Don't follow GPS of Google as it's incorrect.Only Follow the highway route.
@ Chipped Paintings
@ Hotel staff is not aware about the Spa, Jacuzzi or any other service available.Sorry to say this but most of them behaved dumb.
@ Got Hill View as Promised but Glass was frosted which Blocked the View.
@ No Damask in a four star hotel(Only Tissues)
@ Dinning Room can only accommodate gathering of 40 Guests.
@ Plastic bowls for Curd offered.
@ Toiletries not replenished by Housekeeping after making the room
@ Most of the staff are trainees
80% of the hotel gets booked by Japanese Corporates for 6 months to 1 year.
@ Hotel is not lively and dull.You will find more of staff and bare minimum guest.
@ Weird noises from the windows side or AC's vents at 2 AM as the walls are extremely thin and the Hotel gets extremely quite.

Positives !!!
@ Food was nice but not much variety though
@ Courteous staff
@ Ready to help as they are "HM Students" doing their intern.
@ Spacious rooms
@ 5 mins drive from Neemrana Fort
@ Value for money with regards to luxury of the Hotel
@ No noise or disturbance as they had only Japanese Guest or No Guest which worked as a plus point for us.


"The Stay is only Fruitful if You don't want anything from the Hotel and a DND outside the door"

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Cleartrip
1  Thank GameOn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 11 July 2014

Dear Guest,

Thank you for your review, all the concerns have been notified to the management and are being addressed, we believe in providing highest level of hospitality, we would like to welcome you again at Cambay Hotels & Resorts.

Regards,
Cambay Hotels & Resorts

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42 - 48 of 103 reviews

Reviewed 4 July 2014

We had a very short break to have a family holiday over the weekend with my sister and brother- in - law(who stay in Delhi) and none of us wanted to waste time travelling, especially since we wanted our 80+ parents to drive down with us from Jaipur. Neemrana seemed like a good mid point to meet between Jaipur n Delhi. We arrived there around noon and were greeted well by the staff and the manager. As discussed already, they gave us three wonderful and spacious rooms all in a row. The rooms were beautiful and well equipped.

We had a package which included Breakfast and Dinner . Looking at our parents age factor the management was courteous to offer them meals in the rooms so that they did not have to strain too much. That was a wonderful gesture on their part.

The swimming pool was good and we along with both my sons enjoyed a lot there. The gym, the pool table, the games room were well kept and we had a great time there. The next morning we went to the mini golf course which is right across the property and enjoyed the greens which were well kept. We had a whale of a time driving the golf car around and taking pictures.

The food quality was awesome, especially the Room Service. The breakfast was lavish and had a great spread. The Buffet dinner could use a little improvement though there were lots of things to choose from.

Overall it was a short and sweet experience and we left with a happy smile on our faces.

  • Stayed: August 2013, travelled with family
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Thank Reva_Sudeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 7 July 2014

Dear Ms. Reva,

We thank you for the feedback, to which it has given the moral to all the operation persons working in Unit ,to provide guest satisfaction and highest level of hospitality is our priority and we make sure that it is served in the highest level of services to all our guests. We would want you to have much better experiences whenever you are traveling with us next time.

Regards,
Cambay Hotels & Resorts

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Reviewed 3 July 2014

i am very much satisfied by the services of cambay sapphire hotel in concern to sraff cleanliness food services and amanities in hotel. it was fabulous experienec at hotel with very comperative rates rates can be affordable by any lower budget travelers.
i stayed on 2nd june food is awesome their pool is very much big hotel is situated on highway which is very convinient to travellers who travel by road
it is 5 minutes walking distance to neemrana fort. spa services were very good the food is best all staff members are very supportive and ready to help anytime with SAMILE.i had golf session for 15 minutes i will recommend everybody to play golf once at there,,it was so interesting with the help of instructor their. finally my family had enjoyed the stay very well and i wud like to visit it again in future

Room Tip: pool view room
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  • Stayed: June 2014, travelled as a couple
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Thank 213sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 4 July 2014

Dear Guest,

We must thank you for your generous feedback on our service quality & standards. It is our endeavor to make our guests stay memorable & deliver them right value for their money, by extending high levels of hospitality, at all times. We do look forward to welcoming you once again at our Hotel.

Regards,
Cambay Hotels & Regards

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Reviewed 2 July 2014

We four friends been there for a day trip and we used the pool and Bar. The food served to us was very nice but over priced. The pool was big and the best part was nobody else was there to disturb us. The only concern is that when we called to the hotel before our visit, they offered us a package for using pool and games room in the same rate, but after reaching there they denied and told us that games room will be charged extra ( for pool table INR 300 approx per hour charges will be applicable).
Location is nice and hotel is clean.

Room Tip: Pool is nice
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  • Stayed: April 2014, travelled with friends
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2  Thank Saurabhsingh84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 4 July 2014

Dear Guest,

Your satisfying feedback is indeed a reward for our staff & management which spends quantum efforts to each minute detail, towards making your stay pleasurable & memorable with us. We do look forward to hosting you again, on your future visits to us.

Warm Regards,
Cambay Hotels & Resorts

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Reviewed 30 May 2014

The property is located in Neemrana. although i tries to take advantage of the name of Neemrana but it is actually a business hotel with attached institute. the staff in restaurant gives a feel as if they are trainees sometimes. the accommodation is nicely maintained and the Bar was not functional when we visited.
Attached is a golf course which is nice for beginners.
it is located at a distance from the actual neemrana fort and you miss the experience of living in a fort.

  • Stayed: August 2013, travelled with family
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1  Thank anubhavmpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 25 June 2014

Dear Guest,

Thank you for sharing your feedback. We at Cambay Hotels & Resorts are always eager to improve our service standards & appreciate your feedback / suggestions which act as constructive input towards meeting our pledge of making your future visits more satisfying, with us.

Regards,
Cambay Hotels & Resorts

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Reviewed 20 May 2014

Stayed at the hotel with my Company Colleagues between April 24th - April 26th 2014. Hotel is partly under renovation. Rooms are OK in terms of space but cleanliness needs improvement. Breakfast quality is to say the least atrocious. Even street food would taste better.

Location is terrible.

  • Stayed: April 2014, travelled on business
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Thank Poonamsriram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 25 June 2014

Dear Guest,

Thank you for your review, all the concerns have been notified to the management and are being addressed, we believe in providing highest level of hospitality, we would like to welcome you again at Cambay Hotels & Resorts.

Regards,
Cambay Hotels & Resorts

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Reviewed 12 May 2014

I stayed at this hotel on the weekend. The hotel is impressive, I got a good deal. I stayed in a hill view room, the room is spacious and good. overall stay was nice but there were some shortcomings which I am lisiting below:

Pros: Hotel has a nice location.
a good swimming pool
Food was awesome
room size is good.
Essential amenities were there in the bathroom.
Cons: There could have been more variety in the breakfast.
Staff didnt know what to do, there was no in room dining menu in my room, I called reception, they redirected me to room service, they redirected me to housekeeping and they again redirected me to room service which after much haggling, they sent the menu.
Window of the bathroom( b/w bathroom and room) was dirty.
When ordered room service, he forgot to bring the cutlery and requested to bring water(2 bottles are complimentary, only one was there in the room), he did not bring water.

Rest stay was very good, I would like to stay there next time I visit.

Room Tip: Prefer higher floor rooms with a hill view.
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  • Stayed: May 2014, travelled as a couple
    • Value
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Thank axj312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Sapphire Neemrana, responded to this reviewResponded 25 June 2014

Dear Guest,

Thank you for your review, all the concerns have been notified to the management and are being addressed, we believe in providing highest level of hospitality, we would like to welcome you again at Cambay Hotels & Resorts.

Regards,
Cambay Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambay Sapphire Neemrana

Address: Neesa Square, Plot No. CC-11, Fort Road, Neemrana 301705, India
Region: India > Rajasthan > Alwar District > Neemrana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Neemrana
Price Range: £21 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cambay Sapphire Neemrana 4*
Number of rooms: 27
Official Description (provided by the hotel):
Nestled in the beautiful and historic town of Neemrana, Rajasthan is the elite Cambay Sapphire, a resort in Neemrana, is spread across an area of 5740 Sq. Mtrs. This hotel boasts a total of 110 well-appointed and, tastefully designed rooms.Neemrana, a business hub and a renowned tourist destination, attracts many travelers every year.Cambay Sapphire a resort in Neemrana, intends to provide these visitors with superlative luxury and comfort that will allow them to relax and rejuvenate. This hotel hosts a variety of services that include multi cuisine restaurant, a spa, swimming pool and a fitness center.This Neemrana Fort Resort also caters to businesses and weddings by housing both meeting rooms and, banquet halls that can accommodate about 2000 people. Whether you are in Neemrana for business or, for leisure, Cambay Sapphire assures you a comfortable stay. ... more   less 
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