Booked Albert Cottage for Sunday Lunch for 8 for our Ruby Anniversary, and were staying in Freshwater on holiday for the week. The post code given took us to the wrong side of Cowes so I called up and said we would be another 15/20 minutes or so only to be told we would be too late! Very upsetting as it was our anniversary on that day, so no where to go for lunch as it was 3pm! I am very surprised that they could afford to turn away the trade the bill would have easily been in excess of £250 with champagne to celebrate our day, so would not recommend! Thanks for spoling our day Albert Cottage although I know we got lost but where was the customer service!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.