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“Lovely surprise finding this hotel”
Review of Hotel Kyzylorda

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Hotel Kyzylorda
Ranked #2 of 2 Hotels in Kyzylorda
Brisbane, Australia
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Lovely surprise finding this hotel”
Reviewed 18 July 2014

Found this hotel thanks to a friendly local who showed us the way to a good hotel. Not sure what previous reviewers were expecting as we had a lovely surprise and never expected this level of comfort. The air conditioning works, free wifi that works well too, impeccably clean, firm beds and the dinner and lunch we had were delicious. And the staff very helpful.

We arrived at 21.30, checked in and asked where we could find somewhere to eat. They had a restaurant. We were the only guests there so weren't sure what we'd get. Where and how they managed to serve up 2 delicious main courses which included lots of fresh vegetables with fish for one and lamb chops for the other, we have no idea! It was truly delicious!

Check what room you're given as the first night we got right opposite the hotel main air conditioners so quite noisy. So we changed for the second night.

Room Tip: Check out your room is not opposite the hotel air conditionners.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnneAndAnthony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai, India
Level Contributor
97 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 September 2013

Please read my comments in the context that this place is in the middle of no where and other options are very very bad. This place therefore is a basic bed and breakfast kind of a low end place buy in kszylorda this place is paradise. Took the best rooms available which unfortunately are on the 4th floor and this place has no elevators. The room was basic and the bed was hard, linen not very clean. It had air conditioner which worked and a TV that had BBC. The bathroom was small but clean. The food is not for an average foreigner - even the locals traveling with us from astana dint eat here. Breakfast was bread and cheese.

If your going to this place you dont have a choice. If your vegetarian carry food from another city. The whole city doesnt understand the concept of vegetarianism. Even salad has beef.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Amits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 March 2013

The Kyzylorda hotel is maybe the only passable hotel in the city. Unfortunately, is very far from any europian standard... The rooms are small and with cigarettes smell. The beds are extremely firm, very difficoult to sleep on... Onestly, I did not try the breakfast because the smeel coming from the kitchen is really terrible...

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fabio3005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
369 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 2 December 2012

The hotel is on 4 floors, but there is no lift. The room was spacious and clean, but reeked of stale cigarette smoke; smoking in rooms is still permitted here. The room door rattled every time anyone walked along the corridor. The double bed was extremely firm. The bathroom and over-bath shower were OK. Air conditioning for summer. Free WiFi, with a strong signal. Staff speak a little English.

The TV offers 21 channels, but all are in Kazakh or Russian. There was no bedside light or light switch, so you need the light from the TV screen to find your way into bed after switching out the lights.

Breakfast is adequate. A large bowl of fresh fruit was provided in the room. The price list for the mini-bar is extensive, but it contained only a couple of litre bottles of water, a 700 ml bottle of vodka, and a jar of pickled gherkins! There are signs that suggest that a laundry service is offered.

This hotel claims to offer 5 star facilities, but they simply do not understand what that means. Think 2 star, and you won't be too disappointed. At least, it does not charge 5 star prices; it is about GBP 70 for a double room and breakfast. Mastercard and Visa accepted.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IanAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
112 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 30 September 2012

In Kyzylorda threre aren't 4 or 5 stars options so I guess this one is winner.
4 floors, no elevators (very rare in general in the city), bed not so comfy, complimentary fruit was nice surprise, bathroom clean, don't leave your window open during the night since it can be very cold. Breakfast basic. Staff friendly and helpful.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank intrepidCRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 February 2012

The hotel is easy to find clean smart reception very pleasant staff. No lift. but they do take you bags to the room. They do not expect a tip and often left before you have the chance. My room was 2 single bed, the bed are hard, good if you have a bad back and are use to sleeping on the floor. You can not say anything bad it works it's functional The rooms could have been a bit warmer but it was -20'c

Room Tip: If you cross the road in front of the Hotel passed the statue on your right in the back street is a...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrjohnWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Kyzylorda

Property: Hotel Kyzylorda
Address: Tokmagambetova 19, Kyzylorda 120015, Kazakhstan
Region: Kazakhstan > Kyzylorda Province > Kyzylorda
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Kyzylorda
Number of rooms: 63
Official Description (provided by the hotel):
In 2010, the hotel "Kyzylorda" celebrates 40 years. To date, this hotel is equipped with high-quality equipment, comfortable furniture and courteous staff. Confirmation of it is the recognition of the hotel as one of the best and appropriate to standards of the hotel industry "NaTsSEKS. Hotel "Kyzylorda" will be happy to provide you with services at 5-star hotel level, with accommodation of 69 rooms for 127 places. There are one-, two-, three-, four-and five bedded rooms. ... more   less 

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