My partner and I went to The lamb Inn last night. We have been once before - last summer - and my lady had the lump rump, which was lovely, so we were returning specifically for that dish. Anyway, down to business: we shared a nice starter from the specials menu and the both ordered our eagerly-anticipated lamb. It arrived, nicely presented etc looking appetizing, but on my partner's first mouthful she realised it was beef! She has a much more sophisticated pallet than myself, so I knew that her judgement would be correct but, belts & braces, I tasted mine, too. Also beef. 100%. I informed the waitress; she sent the manageress over, to whom we explained this puzzling occurrence. She took my plate of food back to the kitchen to speak with the chef. A few tension-filled minutes later, she returned to tell us that it had definitely come out of the lamb packet - I eat beef steak regularly: that was beef steak. In the end, to save the hassle, we just said we'd have the imposter that we'd been originally served, which by this time, along with the chips and veg, had lost some of its heat. The manageress said they'd "sort something out" for us, to compensate for our emotional ordeal. We finished the mains, which were nice (as expected) then shared a cheesecake (lovely), and awaited the offer they had promised to formulate to put at ease a distressed punter, which I clearly was. The waitress delivered the bill, and, with it, proclaimed in a victorious tone that they had "knocked off the desert". Well, I went ballistic. Just the desert?? This is an outrage, I said. A scandal. I drew myself up to my full sitting height and, in the most authoritative voice I could muster at the time (still being in partial shock) I requested the presence of the owners. A jolly faced soul - goes by the name of Fiona, I think - appeared, and was very sympathetic to our plight. She offered to remove both mains from the bill and apologised profusely. Offered accepted, said I. I then paid and exited the building to a smattering of applause, fanning my feathers as I went, my girlfriend bobbing along admirably in my wake.
It would've been a 4* review, as everything was to a really good standard, but we were served the wrong food, so could only give 3.
That said, the error was dealt with politely and professionally, meaning we will definitely be going back.
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