We had pre-booked our hotel because it was a "best pick" in Lonely Planet owned by Aussies. It was called Quinta Quetzalcoatl, also known as "QQ" (Zaragoda 307, Chapala, Jalisco, C.P. 49990, tel. 376-765-3653, www.accommodationslakechapala.com). We chose the Royal Palm Suite at a price of M$1000 which included breakfast (exchange rate M$13.10 = US$1). The room looked nice but had no cross ventilation. It was hot. The noise from the street was deafening at night—a disco beat, a carnival and fireworks going all at the same time. The hot water didn’t get hot in the sink. The shower got hot enough. Maintenance was desperately needed. Even easy things like making sure that the facet in the sink was clean so the water flows down and doesn’t spray everywhere were not done. Nothing looked sparkling-clean. Indeed the pool was very dirty. On a positive note, the garden was nice and our car was safe inside the garage. The big, genuine Mexican breakfast was an over-cooked fried egg, a big slice of ham, toast, fruit, juice, coffee. The internet worked okay and was free. The water from the faucet was potable. It was walking distance to the center and the malacón. Rob, the owner, was personable. Laurie, his wife, was not a people-person. The 2 other guests entertained us during breakfast. We would not stay there again or recommend it.