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“We would not recommend this property”
Review of QQ

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QQ
Ranked #3 of 9 Chapala B&B and Inns
The World
Level Contributor
441 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
“We would not recommend this property”
Reviewed 28 July 2013

We had pre-booked our hotel because it was a "best pick" in Lonely Planet owned by Aussies. It was called Quinta Quetzalcoatl, also known as "QQ" (Zaragoda 307, Chapala, Jalisco, C.P. 49990, tel. 376-765-3653, www.accommodationslakechapala.com). We chose the Royal Palm Suite at a price of M$1000 which included breakfast (exchange rate M$13.10 = US$1). The room looked nice but had no cross ventilation. It was hot. The noise from the street was deafening at night—a disco beat, a carnival and fireworks going all at the same time. The hot water didn’t get hot in the sink. The shower got hot enough. Maintenance was desperately needed. Even easy things like making sure that the facet in the sink was clean so the water flows down and doesn’t spray everywhere were not done. Nothing looked sparkling-clean. Indeed the pool was very dirty. On a positive note, the garden was nice and our car was safe inside the garage. The big, genuine Mexican breakfast was an over-cooked fried egg, a big slice of ham, toast, fruit, juice, coffee. The internet worked okay and was free. The water from the faucet was potable. It was walking distance to the center and the malacón. Rob, the owner, was personable. Laurie, his wife, was not a people-person. The 2 other guests entertained us during breakfast. We would not stay there again or recommend it.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
4 Thank aledm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Miltona, Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2013

Having just returned from our second trip to Chapala, I am certain that it won't be our last. We checked on a house rental but opted for the QQ's warm hospitality over a "do it all yourself" vacation. The location is incredibly convenient, a short block to the Malecon (waterfront park), and just a few blocks from the central market, bus stops and the huge city park.

Rob is a fantastic host – and a pretty darn good cook! He goes out of his way to take care of each guest. I have food allergies and Rob was great about seeking out foods I could eat without serving me the same old thing every day.

The QQ is an amazing place. It's quite old, but extremely well kept and totally clean. Each suite has it's own character and there are plenty of nooks and crannies to provide privacy even if every room is full. The grounds are nothing short of amazing, full of gardens, fountains, trees and a small pool. Don't plan on swimming laps – it's more of a dipping pool for cooling off on a hot day. Breakfast is served in a gorgeous room and the opportunity to meet and visit with other guests is always a pleasure.

We have stayed with Rob and Lorri twice, and can't imagine staying anywhere else.

Room Tip: Lower rooms are a bit quieter at night if you are sensitive to noise. The upper rooms all have priva...
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  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Shelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 February 2013 via mobile

I consider this place a rare jewel and a true find in an area of Mexico that I had not been to in many years. Comfortable and relaxing surrounded by high walls and incredible gardens, this place was more than I had expected. The wonderful hospitality and superb breakfast served each morning will bring me back. In fact, I can already taste the strawberry pancakes!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarretaderas
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 June 2012

This is our second holiday at QQ and this time we stayed 7 nights in a large, kitchenette equipped room. We had plans to go travelling around the neighbouring towns but in fact ended up staying put and completely switching off. The place is of heritage interest in itself, the acre or so of gardens is superb with birdlife and beautiful flowers plus a pool and many fountains. Our bed was extremely comfy and it was great to have cable and free wifi. The place is old (antique) but kept very clean. Every corner is also packed with antiques and paintings (many of which are by the talented owner) so you never run out of things to look at. If you just want to veg out, you can sit in one of the many garden 'rooms' that guarantee that even if the place is full, you will hardly notice another guest. It is traditional Mexican and very much recommended for people who want to stay somewhere unique. Rob, one of the owners, is a master at making great breakfasts and in our week, provided a different (and substantial) array of treats every morning in a room that is completely entrancing. His staff are trustworthy and friendly people and you can safely leave things in the room as they will not be touched. The pool is more of a large dipping pool and is an old one but is kept clean and is all you need for keeping cool. Rooms are not air-conditioned but there are fans and we prefer this. The climate is not as extreme as other parts of Mexico so this is more than adequate. No fitness centre but there are many places to walk including a massive park a few blocks along the lakeshore. The position is set back one house length from the lakeside so you can stroll to the craft market or numerous other shops or go to the food market a couple of blocks further into the main street of Chapala and pick up some food for meals. Rob & Lorri, the owners, answer their emails promptly with details etc.. It is a taxi ride from the Guadalajara airport or bus-station but that is around the same price as hoofing it by several buses and far more convenient. I definitely would return!

Room Tip: We didn't have trouble sleeping at all but if you are a light sleeper, ask for a room far from t...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank WendyRJarretaderas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympia, Washington
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 April 2012

Rob & Lorri were accommodating hosts for our week-and-a-half stay at the lovely Quinta Quetzalcoatl in Chapala. The flower-filled grounds are a relaxing oasis, and the sounds of birds was a wonderful. Breakfast each morning was an interesting surprise--Rob is quite the cook!--and our room was comfortable and clean. Our hosts were an excellent resource for anything we needed as well as any questions we had about the area.

QQ is half a block from Lake Chapala's edge, and is a short walk to everything.

We have several friends living in the Chapala/Ajijic area who heard about QQ but never visited. After touring QQ they were just like us: They did not want to leave.

Highly recommended.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
4 Thank W K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pittsburgh
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 December 2011

This b and b is in a beautiful, very safe location within walking distance to restaurants and the malecon. The hosts are truly accommodating, and the breakfasts were great. My room was nicely appointed with a lovely terrace for sitting. The room was clean. The only change I would suggest is an update on the beds. There only was a mattress on the frame, and it was hard on the hips. Other than that, I wouldn't change a thing.

Room Tip: Pick a lower floor room due to the noise from the nightclubs.
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  • Stayed November 2011, travelled with friends
    • Value
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Helpful?
1 Thank lippincottfarm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 July 2011

My sister and I stayed here for a week last spring and we absolutely enjoyed everything about it. Our emails were answered immediately, the room was spotless and nicely decorated. The breakfast was filling, presented well and different each day. Fresh fruit yogurt parfaits, avocado omelettes and a gorgeous dining area. This is by far the best place to stay in Chapala.

Room Tip: We stayed in the Plumed Serpent room. 2 beds, quiet lush setting.
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  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank IrisOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about QQ

Property: QQ
Address: Calle Zaragoza # 307, Chapala 45900, Mexico
Region: Mexico > Jalisco > Chapala
Hotel Style:
Ranked #3 of 9 B&Bs / Inns in Chapala
Number of rooms: 9

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