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Mercure Hull Grange Park Hotel
Ranked #2 of 3 Hotels in Willerby
Reviewed 4 January 2012

This was formally the “Ramarda Jarvis Hotel” and was always one of the best hotels around the area. And having spent a great deal of time at the hotel over the years, I am pleased to say on our recent visit it was just as good as ever.
Positives:
The staff where very helpful and accommodating, with first class service and food any top restaurant would be proud of.
Breakfast is one of the best I have had (and I spend at least two nights a week in hotels), good road access and within easy reach of some of the best country side you could wish for.
Negatives:
Whilst the hotel it’s self is in reasonable order, it is getting a little tired and the bathrooms do need some attention.

  • Stayed: December 2011, travelled as a couple
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Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you very much for your feedback and the great headline that came with it.

It is pleasing that you enjoyed our food and service and particularly breakfast which we strive to deliver as a great start to the day.

We are a relatively new company and want to upgrade our facilities once we have put a suitable plan put together. Some issues have already been addressed and bathrooms are being considered as part of our future refurbishment plans.

We look forward to welcoming you back to the hotel soon,

Glyn Jones

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693 - 699 of 718 reviews

Reviewed 4 January 2012

Had a brilliant stay on New Years Eve and New Years day. The New Years Eve Gala dinner was superb. Food was excellent and the staff couldnt do enough for everyone. The decoration of the room was lovely as was the entertainment.The staff looked after everyone exceptionally well, very polite, respectful and all with a good sense of humour. The breakfast on both days was exceptional, and also the Evening meal 2nd night also superb.We have attended Ramada/Jarvis functions in the past, but this was far superior. My husband and I are having a joint 60th here in April of this year and we look forward to this, also we will be back for New Year 2012 without a doubt. It was wonderful.

  • Stayed: December 2011, travelled with friends
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1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you very much for your feedback and the great scores you have given us.

We are so pleased that you had such a good New Year's Eve break with us as all the team worked hard to make it a success and we thank you for entering in to the party atmosphere.

We hope you will return in 2012.

Thank you again,

Glyn Jones

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Reviewed 4 January 2012

I recently stayed at the Mercure Hull West with my family and found the hotel much improved from the Ramada days when sadly it looked a little worse for wear. Food was fabulous, rooms very clean and bar staff very friendly particularly a young lady called Amy who was very smiley and polite. Well done Mercure you've saved a great Hotel. Would have no problem in recommending.

  • Stayed: December 2011
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1  Thank Bazberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you very much for your great feedback, we really appreciate it.

Amy is a valued member of the team and has recently been recognised as Employee of the Month because of her great customer care skills.

We appreciate you kind feedback about the efforts we are making to improve our all round hospitality here at the Mercure Hull West.

We hope to welcome you back soon,

Glyn Jones

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Reviewed 2 January 2012

We let in the New Year at the Mercure - great food, terrific entertainment and staff all happy and willing to make the party go with a swing.

A great night with dinner and drinks a plenty! We were a group of 8 so it was good to get all our meals served together and not have them arrive in dribs and drabs

Hope to return in 2012 and hope lots of others support this place - really well placed for visitors coming to Hull

  • Stayed: December 2011, travelled with friends
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Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you for taking the time to post a review of our New Years Eve Party

We are very grateful for your comments about the food, service and entertainment and glad you felt the party went off with a swing

We look forward to welcoming you back for our New Year’s Eve celebration in 2012.

Thank you once again

Glyn Jones

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Reviewed 2 January 2012

Just returned from a fantastic stay at this wonderfull venue. Booked for the New Years Eve Gala dinner, which i have to say was fantastic.....food excellent, entertainment fab and wonderfull, helpfull,friendly staff. Loved it so much we extended our stay for another day. Will be back and would recommend this hotel to anyone. Well done folks !!!

  • Stayed: December 2011, travelled as a couple
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Thank Audrey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Wow what fantastic feedback, thank you!

All the team here are grateful for knowing their efforts are recognised and that you enjoyed it so much that you didn’t want to leave the next day.

We look forward to welcoming you back to the hotel soon.

Thanks again

Glyn Jones

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Reviewed 2 January 2012

From the start the staff and service received was fantastic. I booked this room incredibly last minute and was informed straight away that the brasserie and bar wouldn't be open to due to it being Boxing Day. On arrival the person that greeted us couldn't have been more helpful, explaining again that the services weren't open he offered his personal advice on where to go etc. Overall a comfortable, well presented clean room and great nights sleep. I would definitely go back and would recommend to my friends.

  • Stayed: December 2011, travelled as a couple
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1  Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you for posting your review following your last minute stay here at the Mercure Hull West Hotel.

We are so pleased that you thought the staff and service were fantastic and really appreciate you telling us.

Please return soon and will do all we can to make your stay memorable once again.

Glyn Jones

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Reviewed 1 January 2012

We have just returned from this hotel after an overnight stay and new years eve gala dinner. It was exceptional. The food was fantastic as indeed were the staff and entertainment. It has recently become a Mercure hotel and was extremely well organised. We have attended this venue for a number of years but this was by far the best .

  • Stayed: December 2011, travelled with friends
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Thank HMJ-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this reviewResponded 21 February 2012

Thank you for such generous feedback following our New Year’s Eve Celebrations.

We are delighted that you had such a good time and all the team are grateful for your kind comments.

We hope you will join again on New Year Eve 2012 when we will do our utmost to top 2011.

Many thanks.

Glyn Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hull Grange Park Hotel

Address: Grange Park Lane, Willerby HU10 6EA, England (Formerly Mercure Hull West Hotel)
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Willerby
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Willerby
Price Range: £54 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hull Grange Park Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Find a peaceful sanctuary at 4* Mercure Hull Grange Park Hotel, a 19th century manor house nestled in 12 acres of landscaped gardens. The red-brick Mercure Hull Grange Park Hotel is flanked by rolling lawns and tucked away in chocolate-box East Yorkshire countryside. Stained-glass stairwells and manicured grounds date back to the halcyon days of this 19th Century manor house, nestled in picturesque Willerby just five miles outside of Hull, the city of culture for 2017. Humberside Airport is just 20 minutes away. Invite your delegates to the largest events hotel in East Yorkshire - we can host up to 550 people at a conference. Or make this your mini-break base for Beverley Races or The Deep aquarium - both just five miles away. Kick back and relax in our onsite Feel Good Health Club equipped with an indoor heated swimming pool, sauna, steam room, whirl pool and gym. All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Some of our classic rooms look out over the landscaped gardens or the courtyard. Keep an eye on the kids in our interconnecting rooms. In privilege and superior rooms you can enjoy complimentary unlimited movies, a Nespresso coffee machine, newspaper, robe and slippers. Complimentary high speed WiFi is available in all of our 10 naturally lit meeting rooms, the bar and our lounge. Our landscaped gardens make the perfect wedding snap backdrop. Complimentary high speed WiFi is available throughout the hotel. ... more   less 
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Also Known As:
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada

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