Ignore the previous review, This is a commercial hotel in a pleasant suburb of hull. We booked a one night stay on the strength of the leisure facilities and two AA rosette restaurant.
We had never been to Hull before, we were researching my wife's ancestry
On arrival we were very apprehensive, the reception is accessed from the rear of the hotel and it bears little resemblence to the picture on the website! there are some steep stairs to the reception which are carpeted and inevitably marked by the transfer of dirt from the outside. However, that was the last poor impression!
Check in was efficient and the staff very pleasant. Even though we arrived at 13.30 hrs the room was ready. We booked the evening before and requested the best rate for an executive double room. We were quoted the normal rate for a standard room and were delighted to find that we were allocated the Latour Suite which was immaculately clean and very spacious.
Leisure facilities were excellent, pool was large and spotlessly clean, and the rest of the facilities were of a similar standard.
Dinner in the Icon restaurant was originally only available at 9.30pm. We agreed but were very impressed when the receptionist telephoned us back about an hour later to say that there had been a cancellation and that 8.30pm was now available - this was a very nice touch and typical of the hotel's caring approach.
Dinner was excellent and the service attentive. Yes there is a pianola but it was not intrusive and added ambience. The Icon dining room is modern, intimate and imaginatively decorated. wine selection was limited but very reasonably priced and of excellent quality.
Breakfast was served in another restaurant with several french windows and lovely garden views.
This is an exceptionally well run busy hotel which offers good value for money. It is conveniently located and I would recommend nearby Beveley and the historic "old city" area in Hull.
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- Also Known As:
- Best Western Kingston Upon Hull
- Kingston-Upon-Hull Best Western