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“Superb wilderness lodge”

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Tweedsmuir Park Lodge
Ranked #1 of 1 Hotels in Stuie
Certificate of Excellence
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb wilderness lodge”
Reviewed 20 August 2014

A fantastic wilderness lodge. Set in beautiful surroundings, with a host of wonderful adventurous activities to indulge in, the highlight of this lodge is the caring, attentive staff. We will definitely return.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Josephine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 8 August 2014

We came for a few days as a family and we blown away with amazing location, fantastic food and 5 star service. Would love to come back. Everybody was super friendly and they did everything to make our stay a memorable experience. Well done guys.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DinkaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Plains, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014

I went to this lodge in a beautiful setting in August. So it is not bear season although they were grizzly bears around. I saw two of them. I did the explorer package. The lodge is very comfortable with spacious lodges and delicious food. They accommodate all special meal requirements and the staff are absolutely amazing. The guides are superbly trained and very accommodating. Jessie, the guide, is one of the best I have seen anywhere and I have been to many places in the world. Here is what I did - I hiked many trails with a guide and got to some amazing forests and a mystical cedar wood forest - one of a kind. The hikes can be easy to tough - just tell the guide what you want and you will get exactly what you want. I did Helihiking on Goat mountain - the views were spectacular and once in lifetime experience. I did a few short river drifts and one long 12 Km drift that starts on Atnarko river and ends in Bella Coola river - must do. It is an amazing experience. We spent considerable time looking for bears - I think I should have just gone in September if I wanted to see them. A caution - this place is spectacularly beautiful valley with rivers, creeks and mountains. In September the rivers will be filled with dead fish (we already saw some small creeks with dead salmon) and it will stink to high heavens - not good for swimming,boating or fishing. Just suitable to see grizzlies and nothing else. So go there for everything else and not just the bears in other months. July is good for birds and flowers, August for the rest and September for bears. If you are not fit or not into that sort of things just relax at the lodge as you are surrounded by serene beauty with a beautiful river flowing right next to the lodge. They are some bugs but not too cumbersome - This place is both kid and pet friendly. The flight from Vancouver to Bella Coola - get your camera ready- great view of the Coastal Mountains

Room Tip: Ask for lodge closer to the river.
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  • Stayed August 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Sridhar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
98 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 9 July 2014

We stayed here for two nights in June 2014.

The setting for the lodge and cabins is simply stunning, there are mountain views all around you and it is only a short walk down to the river.

The cabins themselves (we were in 'Black Bear') were spacious, with good quality furniture and well maintained. The owner had obviously listened to people's complaints and had put a coffee maker in the cabin. Sadly, though, still no fridge.

We were aware June was not a good time of year for bear viewing, as the grizzly bears normally only come down to the river when the salmon is running. We were there for the stunning scenery and the chance of other wildlife encounters and possibly seeing black bears in the Provincial Park.

My husband had asked if there had been any black bear sightings recently and was told they are about but there wasn't a 'resident' bear on the property. No sooner had he told me that, he pointed out the window of our cabin and said "bear and cubs!" Sure enough a mother black bear with her two cubs were grazing in the paddock. The family visited many times during the day, with the little ones darting around without a care in the world.

We also saw Ralph the resident red fox, he came by our cabin both nights.

We decided to eat in town the first night and then took the expensive day food package for our full day at the lodge.

So what was wrong with the place to deserve an average rating? The owner/manager was the most horribly loud person you would not wish to meet. When the bears came into view in the morning, he shouted "I must get my gun and shoot those dangerous bears". Now I'm sure he was joking, but to shout that in front of guests who obviously love wildlife was not at all appropriate.

Breakfast was good and the service was excellent. At breakfast we reconfirmed we would be having lunch at the lodge and at midday we went into the dining room to find no place had been set for us. We were then told lunch wouldn't be ready until 1pm, this should have been mentioned at breakfast so we could arrange our day around it. Lunch was carrot soup (delicious), large sandwich full of meat and chocolate cake. All was very tasty, but it would have been better had they confirmed whether we had any special dietary requirements.

The evening meal was a disaster, the meal was steak, no choice and we asked for it to be cooked medium/well. But we got medium / rare. we sent it back to the kitchen, waited ages and when it came back it hadn't been touched! It was still medium rare, but a bit colder!!

Now, you may be thinking why didn't you complain to the manager... unfortunately, he was eating in the dining area too and he was being loud and obnoxious talking so everyone in the dining room could hear his conversation. Whatever his table companions said he would have the opposite opinion being very aggressive and loud about his views. To be honest, I was too frightened to complain about the food to him!!

When we first arrived at the property we loved it and talked about coming back during the salmon run. But after this experience it has put us off completely. There are much more remote special locations where you can get similar bear viewings and much better service.

If you are trying to decide if the location is worth the money for one of their bear viewing packages you need to know that you can view the same bears further up and down the river for no charge. This is not a 'remote' location, you can drive here and have the same experience for a lot less cash.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank WildlifeMadTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TweedsmuirParkLodge, Director of Sales at Tweedsmuir Park Lodge, responded to this review, 28 July 2014
Dear Mr & Mrs Midlands Traveller,

We appreciate you taking the time to write such a detailed review of your stay with us…..especially since you are very well travelled and no doubt have an eye for detail!

We are very proud of our guest reviews on TripAdvisor. We were again awarded the Certificate of Excellence and this year, we are excited to say, we have won the Traveller’s Choice Award (for inclusion in the Top 25 Small Hotels Canada). Therefore when a guest has an experience that does not live up to our (and most importantly their) expectations, we take it extremely seriously. So seriously in fact, your review prompted several meetings between myself (Director – Marketing), our Business Manager, Lodge Manager, service staff and our owners!

Taking your review into careful consideration, here are our thoughts;

- Our owner: This is obviously the most difficult one for us to tackle. “Swede” is one of our owners and definitely is a character. However, that does not excuse the discomfort caused. He was very excited being with friends that he had not seen in awhile but acknowledges he should have been more subdued. He apologizes and has said this will not happen again

- Meal times: We list our meal times in the following location; on our website, in guests personal “Guestfolio” website (I noticed we sent the link to your email address numerous time, but it was never opened…perhaps it went to the spam folder?), in the in-room information folder and it is part of our reception welcome speech. Your review got us thinking perhaps we need to be clearer, so to further improve meal time communication, we will include the times on the blackboard where the daily menu is written and to have staff verbally confirm times when discussing meals with guests

- Dietary requirements: We are glad you enjoyed the lunch! In regards to dietary requirements, you made the reservation online and the booking form has a section where we ask about dietary requirements and there was no indication that you had any such requirements. When guests fill in this section of the form, we are able to inform the chef who can then build a custom menu for the guest. In addition, the above mentioned Guestfolio also allows guests to submit their dietary requests! With phone and email reservations, it is a question we ask when completing a reservation. As can be seen, we have a number of methods of capturing that information. Thanks to your review, we have now made the “Dietary Concerns” field in our reservation system and online booking forms to be compulsory, that way it can never be missed by ourselves or our guests

- Steaks: Yes, your dinner experience was unacceptable and definitely the opposite of what our guests usually experience, given our many rave reviews. Just days before your stay our Lodge Manager had to race across country for a serious family emergency. Since it had been quiet at the lodge last month, she had been doing the cooking (she is a qualified chef). We therefore needed a replacement asap and hired someone that came with glowing references. Well, as you unfortunately found out, that was not an accurate assessment. We let her go after just 5 days!

- Similar Bear Viewing: We are proud that our Grizzly Bear Safari packages have been included in the Canadian Tourism Commission’s ‘Canadian Signature Experiences’ collection. We are included because we offer something that you cannot get on your own and at some other bear viewing locations; such as SMALL group viewing and the use of Drift Boats (with seats) as opposed to rubber rafts. Yes, people can view bears on their own, however most people choose to do a guided tour as they get so much more out of it. For example, our guides have been out on the river and in the woods all summer long. They have a very good idea where the bears may be. They have a huge amount of local knowledge about the flora and fauna that visitors do not have. Having some intimate knowledge adds greatly to the experience. Additionally, it is much safer to be with a knowledgeable guide than on your own. With a guided tour, you can go out on a drift boat, which is the best way to view bears as you can get quite close and the bears do not feel threatened…..and best of all, you are eye-level with them, making for fantastic photos and memories!

- Remote location: Previous guests have told us they love the fact that we are remote and off the beaten path. Yes, you can drive here on a 2 lane “highway” which includes a well maintained 63km gravel section, but not many people like to make the 12 hour drive from Vancouver (so they fly or take the ferry). Our lodge is located on 60 acres of private property inside the largest provincial park in BC. The closest store and other signs of civilization is a 45 minute drive. The closest traffic light is 400km away. We like to think we are remote, yet have great accessibility!

West_Mids_Traveller, again thank you for taking the time to write a review. Your experience was definitely not the typical stay, though of course we understand it was the experience that you did have. It was great to read that at the start of your stay you were already thinking of coming back and visiting. We truly hope that you give us another chance to show you our true colours and would consider another visit for some incredible grizzly bear viewing. We will send you a personal message in regards to this.

If you have any further comments please feel free to contact me (Tim) tim@bellacoolahelisports.com, or our Lodge Manager, Rebecca Percy at lodge@bellacoolahelisports.com.

Kind regards,

Tim, Rebecca, Manouane, owners Beat & Swede and the rest of the Team at Tweedsmuir Park Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Vancouver, British Columbia
Level Contributor
3 reviews
Reviewed 12 June 2014

Beautiful location with amazing groomed grounds, amazing food and a comfortable, well equipped chalet. Although we were at Tweedsmuir Park Lodge before bear viewing season, we still saw a mama black bear and her two cubs on the side of the road. Exciting and great photo op. Even if you don't see a single bear you will not be disappointed.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 June 2014 via mobile

Stayed for just two nights during a holiday in Canada. Booked via 3rd party website and got the rooms for an excellent price.

We were welcomed personally by Rebecca who is simply a great hostess. She had upgraded us to a loft cabin (Bobcat) which has a fantastic view.

The food, while not cheap, is very good and the staff went out of their way to meet our needs.

We took a river drift and again, it's not cheap but our guide was excellent and had over 35 years' experience.

We spotted a female black bear with two cubs on the property which capped off a really great experience. We are planning to return!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank nickbuchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 April 2014

Went to Bella Coola again this year. we go back every year.
Tweedsmuir Lodge was again absolutely amazing. Great Wines and Superb Food.
Best location for HeliSki as the Heli picks you up in front of your Cabin/Room and
off to Deep Powder Skiing.
Only 45mins Drive from Bella Coola (QBC) , which is connected by a Daily Pacific Coastal Airlines
Flight to Vancouver Intl Airport. You can also fly from Anahim Lake (YAA) , which is 90mins
Drive from The Lodge straight to Vancouver Intl Airport (This is used when the Weather does not allow Landings in Bella Coola).

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fvsgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tweedsmuir Park Lodge

Property: Tweedsmuir Park Lodge
Address: 7001 Corbould Dr, Stuie, British Columbia V0T 1C0, Canada
Phone Number:
Region: Canada > British Columbia > Bella Coola Valley > Stuie
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Stuie
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Tweedsmuir Park Lodge 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Home of the Grizzly Bears! The historic Tweedsmuir Park Lodge, set on 60 acres of private land within the vast wilderness of British Columbia's largest protected park, is the ideal setting for your wilderness adventures. Originally built in 1929 as a hunting and fishing resort, today the lodge accommodates those seeking out a more eco-friendly adventure as well as a relaxing refuge from the pressures of modern life. The surrounding environment is stunning. Rising above the valley floor are the majestic Coast Mountains, to the west is the largest fjord system in the Americas, and to the east the high Chilcotin Plateau. It is a bio-diverse and spectacular wilderness, home to the totemic wildlife of the Great Bear Rainforest. Nestled in the largest protected park in British Columbia, the Lodge is only an hour flight from Vancouver. Consistent winners of TripAdvisor's Certificate of Excellence and the Traveller's Choice award as part of their Top 25 Small Hotels (Canada), guests stay in private timber chalets on property bordering the Atnarko and Bella Coola Rivers. Thanks to healthy fish stocks, the Lodge is situated amongst one of the world's largest Grizzly Bear populations. The Canadian Tourism Commission has included Tweedsmuir Park Lodge's Grizzly Bear Safaris in their prestigious 'Signature Experiences Collection'. Participants enjoy the tours due to the small group size (maximum of four people) and the absence of man-made fishing channels. All river travel is on non-motorized drift boats, giving participants a more natural experience. In addition to Grizzly Bear Viewing guests can also enjoy; heli-fishing, heli-hiking, fly-fishing, Guided Nature Hikes, photography, First Nations culture, excursions on the inlets or even summer heli-skiing! Relax by the fireplace, enjoy a new spa and a massage, soak in the outdoor hot-tub, or simply retire to the lodge deck for drinks. Definitely keep your eyes open for local wildlife, including grizzly bears, which may lumber past on the lawn. Tweedsmuir Park Lodge is a founding member of The Magnificent 7 - Luxury Wilderness Lodges of Canada ... more   less 
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