We stayed one night when passing through Andorra during a late summer trip - we thus managed to miss both summer walking and winter ski seasons so not much was happening. It is a lovely place to visit though even at this time of year and the Guillem Hotel was a great choice for accommodation. The staff could not have been friendlier and made us very welcome. The pool complex with jacuzzi, sauna and steam room as well as an indoor pool was fantastic - we had it to ourselves for an hour and it was very relaxing - although it's plenty big enough for larger numbers. The hotel is ideally placed for ski trip and walking and is within easy walking distance of plenty of restaurants, bars and supermarkets in Encamp itself. The cable car was closed when we were there but you could easily walk to it from the hotel. We parked in the nearby above-ground car park which was reasonably price but there is also an underground car park next door (although the entrance was a bit tight). The hotel does possibly have car parking but it looked closed up so we just parked next door.
Breakfast was excellent - the coffee machine proved a bit tricky for most of the guests at first so a bit of a queue formed but once a member of staff helped us all out it was much easier. The spread of food was great - lots of choice and replenished as necessary.
Finally, a note on our room - I had booked the cheapest double available so was pretty impressed with our fabulous room. We had a huge window onto a balcony with chairs/table but the most impressive thing was the view - fantastic views of the mountains surrounding us. The room itself was a good size - large really with a good sized bathroom including a full-size bath. Definitely a hotel to recommend.
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