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“Great hotel for families” 4 of 5 bubbles
Review of Hotel Anyos Park

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Hotel Anyos Park
Ranked #3 of 10 Hotels in La Massana
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel for families”
4 of 5 bubbles Reviewed 26 January 2014

We have stayed there twice already and we are going back soon. The rooms are large and cosy, and although we always book half board, it is nice to have a little kitchenette available in the room for a cup of tea after a long day at the slopes.
My kids particularly like the warm small kids pool. For the parents, the soft play area next to the bar is a plus, as it gives us the opportunity to enjoy a drink while the kids play safely.
The only minus is that the spa is not in the hotel, but 2 minutes away, and perhaps the mediocre dinner buffet. But all the staff is always very pleasant and they help with any dietary requirements one might have.
I am not one that normally returns to the same hotel over and over, but I do not seem to find better than this for the same price.

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank YTLYTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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466 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Romford
Level Contributor
520 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
3 of 5 bubbles Reviewed 14 July 2013

We stayed here for 2 nights whilst travelling down to Spain. The hotel reception proved difficult to find, we initially went to check in at the spa reception. Despite being redirected we still found it difficult to find and ended up driving right pass it. After turning round on a very windy road we finally located the hotel. The hotel is set against the mountain side and to get to our room we had to use two separate lifts!!
The check in was realtively trouble free but whilst doing it there was an ongoing argument between the male receptionist and a dutch guest who was very upset that the heated indoor pool wasn't available.
Our room was very nice if not a bit dated. We had a large one bedroom apartment that included a small kitchenette, a lounge, bathroom and bedroom. The only disappointment was that our balcony overlooked a stretch of ground that was poorly maintained.
There was a spa resort attached to the hotel that included tennis courts, outdoor swimming pool and other facilities. To get to it from our room we had to take 4 lifts!!. Unfortunately we didn't get a chance to make good use of the facilities.
The breakfast was very nice - buffet style, so there was plenty to eat. We also dined at the hotel restaurant in the evening which was also very nice.
The hotel had free wifi but it was only available in the hotel lobby.
All in all we enjoyed our stay but were disappointed in that the hotel didn't live up to its 4 star rating.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Rojo447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 31 March 2013

Excellent hotel/aparthotel for families with small kids.
Very nice free Aqua Spa were the kids can entry, so the family can be together playing and enjoying the spa benefits.
Very nice club for take a coffe after dinner with a free playground for the small kids.
Ski free bus to Pal.
Very close (new tunnel) to Grandvalira ski resort.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SandraBarreiros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant Cugat del Valles, Spain
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 18 March 2013

This hotel is very big, made up of many buildings. Just getting to the right building to check in can be an issue. The hotel has its own indoor parking, very convenient but you have to pay for it. Be aware that the ground at the car entrance to the parking is very high - we inevitably scraped the bottom of the car every time we went in and out.

The quadruple room we reserved had a good size, although like most hotels in the area, was very overheated.

The food is non-descript, certainly not one of the better options of Andorra. The coffee from the coffee machine at breakfast is absolutely undrinkable - despite being a coffee junkie in the mornings, I could not manage a single sip.

The biggest drawback of this hotel is that the spa/swimming pool is in another building, which is an issue if you visit in winter. Getting from our room to the pool meant taking FOUR lifts, and crossing a road - not something you want to do with small children, and you certainly cannot do it without being fully-dressed for winter weather. No bathrobes or towels are supplied in the pool area - you either take your own or you rent from the sport centre. You also need to pay a non-returnable 1 euro to have a locker in the changing room. You do not expect this from such a hotel.

The spa/pool area itself is very pleasant, particularly its size. Be aware that the sport centre is also open to non-hotel residents. On Saturday afternoon there was a private party for a group of children in the pool, meaning loud music, two swimming lanes (out of three) closed. This eliminated any semblance of 'spa' from the atmosphere.

All in all, I would not recommend this hotel.

  • Stayed March 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank 1974Tinnat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 11 January 2013

I'd like to begin with one statement which should explain everything to follow - it is NOT a 4-star hotel even though they do position and promote themselves as such! Given the size of it and overall amenities/features, it might have been built as a 4-star hotel, but due to mismanagement or whatever, it slipped badly into the wrong direction, 2.5 or a generous 3 star would be more adequate.

We stayed there for a New Year's skiing break in December 2012. The disappointments started right on arrival - it took us quite a while to find the place even with a sat-nav help as it's very awkwardly located with two main receptions in two different buildings half a mile apart on a windy mountain road, no directional signage or anything. Quite exhausted after a flight and a long drive from the Barcelona airport, we finally made it to the right reception only to meet a very unwelcoming receptionist lady, to say the least, and a few surprises: first of all, this hotel is advertised as having free parking, but on arrival we were told that yes, it's available, but only by the building down the road (full), on the side of the public road (full too) or at additional 8.5 euro per night in their nearly empty multi-storey parking. Next one quickly followed: we paid for a room for 3 adults, even though it was just two of us, and asked for a cot to be placed in the room for our 2-year old son (well in advance). When I asked if the cot was ready, the receptionist lady first looked at me bluntly and said that it wasn't booked, then when I waved the confirmation paper clrealy stating that it was in front of her face, without apologising, she said that yes, we can get the cot, but... surprise! surprise!... at additional 8.50 euro per night! Really?!

Well, we made it to the room, which was, by the way, nice and spacious, with a separate bedroom and everything, but that was the end of the good stuff. Everything else was a chain of little, but annoying mishaps and 'but's': there was a flat screen tv in the lounge, but... no remote, a selection of complimentary teas in the kitchenette, but... no kettle, nice little kitchenette with a microwave and a fridge, but... no plates or cutlery (and when I asked for it, I was passionately told that it's a hotel, not apartment, we're not supposed to have either! Erhhh, ok... But why the h** do you have the kitchenette and the complimentary tea if we're not supposed to use them???? Or are we supposed to chew the tea bags dry or something??? No, apparently not! According to the same 'lovely' receptionist lady, we were supposed to boil water... in a cup in a microwave! Yeah, that's how I always imagined a stay in a nice 4-star hotel - boiling water in a microwave to have some relaxing complementary tea...).

And so on: the bathroom was nice and clean, but... toilet was leaking, and it has never been fixed dispite our numerous reminders. There was a safe box in the room, but... guess what?.. not working! and they also failed to fix it in three days until it was too late and we didn't care anymore.The rooms were cleaned daily, but... bedding has NEVER been changed in 4 days!

So, basically, instead of a nice and relaxing holiday, our every day started with a call or a trip to the reception with another complaint/question/chasing up some fixing. Again, not the end of the world, it's not like the ceiling was dropping or windows broken, but still, not what you'd expect paying that money for a 4-star wannabe hotel and planning a nice short break for your family, is it?

I would have given it even less stars (zero maybe), but in all the fairness, it did have two good things about it: nice food, especially the full english breakfast buffet, and exceptional spa/gym complex which had everything: swimming pool, jakuzzi, sauna, turkish bath, hydro massaging chairs in the pool, children's pool with very warm water, excellent gym facilities etc - absolutely amazing treat after a long skiing day! And the real surpise after all the above was that it was FREE! I was almost tempted to ask: 'What?! Not even 8.50 euro per day?? Blimey!" :) And yes, after my quite heat conversation with the receptionist about the tea chewing and useless facilities, we did find a kettle and a set of plates in the room on our return from the mountains that day... :)

To sum it up, we did manage to have some good time at the hotel, mostly in the restaurant and spa complex area, but we are definitely NOT going back there again!

Or, almost forgot! No Wi-Fi internet (or any Internet) in the rooms, just the lounge! What's that about in the age of hi-tech and i-pads???

Room Tip: lower your expectations and you should be fine! :)
See more room tips
  • Stayed December 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Ana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spalding,
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

We have been to Anyos park three times now (thanks to a friend of a friend who has a place there) for a long weekend ski trip. Anyos has several different areas and lots of activities, although we didn't make much use of those.

Each trip we have taken we hired a car from ether Toulouse or Barcelona and driven into the pyreneese. The location is really good for the main ski areas of GrandValira and Valnord. We drove to EnCamp (for access to GrandValira) and park at the base of the ski lift (about 6km away) for Valnord, you can drive into La Massana (around 1.5km) and park in the multi storey car park at the base of the lift.

GrandValira is a much bigger ski area than Valnord and in my opinion is a better location for lots of different runs / cafe's / bars for a stop off.

Food in Anyos Park is pretty good, although we only discovered last time that there is another restaurant that servces a buffet meal that we hadn't found before!

I think if you made use of the facilities at Anyos it would be a really nice break, but we mainly focused on the skiing and food! the trip is a group of guys of differing ages so works really well. Would I go there with my family, maybe if the kids were a bit older.

Room Tip: We stayed in a complete apartment owned by a friend so can't really comment on the rented accomo...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PCallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mataro
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 9 October 2011

We just got back from a short break to this resort. We arrived late at night and after finding the room (it is a bit compicated with several lifts) we had a late dinner. The food was nice and there was a good variety both for breakfast and dinnr, we stayed half-board. One of the great things about this hotel are the kids play areas. These are great after dinner when you want a drink and a relax, our little girl had to be dragged away! The room was a suprise, all of the rooms are 'junior suites' but we were given a room at the end of the corridor room 311 and it was huge! There is even a little kitchenette area. I have seen people complaining because there is no cooker, but these are hotel rooms not apartments, which the resort does have and can be booked. It must be said that the resort is on several levels and there are scenic lifts to get to the spa areas. This just adds to the charm of the place and the views are fantastic. The spar and pool are very nice, a good thing is that children are welcome. Overall the service in the hotel was very good. The staff were very nice, especially the girl in the restaurant, who went out of her way to help us.

Room Tip: Get one of the end rooms. They are much bigger.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maxserg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Anyos Park

Property: Hotel Anyos Park
Address: Crta. d'Anyos | Crta. d'Anyos, La Massana AD400, Andorra
Region: Andorra > La Massana Parish > La Massana
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 10 Hotels in La Massana
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Anyos Park 4*
Number of rooms: 80
Official Description (provided by the hotel):
The AnyósPark Resort offers a variety of areas within the complex, with a classic type of hotel accommodation where you can be pampered and forget your daily stress and routine. All our junior suites are the perfect places for rest and relaxation after an active day. Each room has been carefully equipped and opens onto a large terrace with magnificent views of the mountain. ... more   less 
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