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“Splendid evening”
Review of Hotel AnyosPark

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Hotel AnyosPark
Ranked #3 of 10 Hotels in La Massana
Reviewed 14 August 2014

Anyos Park is wellness centre in Andorra with courts, a pool and so forth. I had not been there before this visit and I was not staying there as a guest but went to dine. I was actually impressed for a number of reasons.

The hotel is up in the mountains and therefore surrounded by magnificent scenery. It is very modern and the layout is imaginative and impressive.

The reason for our visit was that every year Andorra hosts a food festival and all the restaurants put on some sort of special menu to show of the culinary delights of the country and indeed the food in Andorra can be excellent.

The Anyos Park announced they were hosting a Hindu supper. I adore Indian food the but the description caught my imagination - I had no idea what was special about Hindu food. My researches reveal that Christian Hindus are able to eat foods that others cannot because of their religious convictions so this widens the scope a bit.

Anyway 8 of us went along and had an excellent evening. As regards the food, it was very well made and the flavours were quite exquisite, notably a lamb curry which was the best. A lot of people have this impression that curries have to be hot to burn your mouth. Well this is nonsense and if you take the trouble to relish the flavour of delightfully blended curries, mild ones can be absolutely delicious, as was the case here. There were piquant prawns but in my view not piquant enough - they were needed to counter-balance the mild dishes but they were nice enough.

My criticisms? Well the food was not quite hot enough. It was a self service buffet and the dishes were near to the entrance which was open to outside so the heat was lost a bit and unfortunately we were only offered cold plates - something which in my experience continental Europe has never got to grips with - hot food on cold plates equals cold food. I was also surprised that they were unable to serve us with ordinary water to drink. To me that is a fundamental. We were forced to buy bottled water.

However the meal was €25 a head and the house wine which was excellent €7.50 a bottle - cannot complain about that!

Our meal went on for about three hours so the ambiance was good; the service was quite good but there was a bit of a language problem but when we left we came out on to the terrace and it was like being in fairyland. By now it was pitch dark and all around and above were lights up in the mountains. It was truly enchanting!

Parking was free but rather limited and we were early so I wonder how the later arrivals managed.

I am told they are doing a special every Wednesday in August. Can't wait to see what next week's menu is like.

Room Tip: Unable to help as we only dined there
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  • Stayed: August 2014, travelled with friends
    • Service
Thank aliasclint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnyosPark_Customers, Director de Relaciones con Clientes at Hotel AnyosPark, responded to this reviewResponded 19 August 2014

Dear customer,
First of all we would like to thank your enhancing comments about our resort and your perceptions about the thematic diner. Our aim is to provide guests with different experiences each week, that is why we not only propose a varied selection of food of different countries but also, a special atmosphere and a natural surrounding.
This Wednesday, we will surprise our clients with typical South American flavours...and we hope to see you again.

Once again, thank you for your praising comments.

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29 - 35 of 533 reviews

Reviewed 9 August 2014

We stayed three nights at Anyos Park Hotel. We were very pleasantly surprised when we saw the room; we liked that we had our own balcony, a living room area, a small kitchen, and a sort of "built in" bedroom. The bathroom was quite nice as well.

The daytime receptionists were very friendly, service minded and helpful.

Those who work at the breakfast buffet disappointed us. Both mornings we had breakfast there they asked us for our room number two or three times (as if they suspected that we were not really supposed to be there?) and we were also asked to move to a more busy table although there were a lot of tables available. In my opinion, they should really work on their routines. When you have paid for breakfast, you don't want to be singled out in the buffet line (twice!) in order for them to confirm your room number for the third time. So unprofessional! The food was really not that great either. I would never choose to have dinner at this place.

The same goes for the restaurant near the pool area as well, unfortunately. The lunch deal was really cheap - but it took about 40 minutes before they took our order. It took about two hours for them to get us the menu, take our order, give us the food and the check. (The most disappointing factor was perhaps that they catered to other guests' every wish while we seemed silently ignored...) The food was absolutely no more than average.

There are, however, a lot of positive aspects as well. The pool area is nice, they have a paddle ball court on the rooftop that can be rented for an hour or more, the gym is spectacular to be a hotel gym, and it is also possible to rent the underground tennis court.

The hotel is not really centrally located, however, we took a taxi to downtown Andorra every night and that was only about 8€ one way. There are some really good restaurants in Andorra La Vella - so we figured it was well worth it. Shopping in Andorra is also great!

I would say that this is a good hotel, and I felt that we got good value for money. In terms of dining - I would neither recommend any of the hotel restaurants nor the lunch buffet. Take a taxi downtown instead! (We really liked "L'Escenari de Pizzes and Restaurant Eximi).

Thank you to the front desk for answering all of our questions and for being very accommodating and helpful.

  • Stayed: July 2014, travelled as a couple
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1  Thank Therese26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnyosPark_Customers, Director de Relaciones con Clientes at Hotel AnyosPark, responded to this reviewResponded 11 August 2014

Dear customer,

First of all we would like to thank you for the time giving your impressions about your stay at AnyosPark and we regret that your stay had not been as good as you expected.
We had already talked to the Maître about the inconveniences you had at the breakfast buffet and the delay during lunch service since it is not appropriate. We will take the measures to avoid this will happen once again.
On the other hand, we appreciate your praising comments on the room, the front desk service and on the Sports Centre. We feel really satisfied that you could enjoy them during the stay.

Thank you for your comments and we hope to see you back at AnyosPark.

Regards,

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Reviewed 13 May 2014

I just spent a couple of days at this resort in Andorra. Great place for a relaxing break from the city. Close to Andorra la Vella, but part of a smaller village. Fine wellness area and paddle courts. Nice and pleasant staff, as well as clean rooms (although the first they showed us before choosing another one smelled tobacco quite strongly).

  • Stayed: May 2014, travelled with family
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Thank Xavier M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia_P_Att_Cliente, Director de Relaciones con Clientes at Hotel AnyosPark, responded to this reviewResponded 27 May 2014
Google Translation

Estimados clientes,

Muchas gracias por su comentario en TripAdvisor. Valoramos mucho la opinión de nuestros huéspedes para así poder trabajar en la mejora continua .

Saludos cordiales,

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Reviewed 13 April 2014

The best hotel for skiing in Andorra.
Offers a great spa with wide swimming pool with water circuit, sauna and hammam.
Excellent to relax after skiing. Great gym facing the mountains.
Kids loved the pool.

Room Tip: All rooms face the mountain and will provide a great view to the snow if in Winter and to the beatif...
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  • Stayed: April 2014, travelled with family
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Thank traveller_pt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia_P_Att_Cliente, Director de Relaciones con Clientes at Hotel AnyosPark, responded to this reviewResponded 13 May 2014

Dear customer,

We apreciate you share your experience at AnyosPark about your stay and hope to receive you back soon in our resort. We have a lot of summer packs to offer to our clients...

Regards,

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Reviewed 9 April 2014

I spent some time in Andorra, as a guest of the Government of the little Pyrenees principality. I worked in a travel report for Television Novi Sad. With the entire team was housed in an attractive and comfortable hotel Anyos Park. It is located about twenty kilometers away from the capital city of this country - Andorra la Vella. In the small town of La Massana, in the parish of the same name. La Massana is one of the seven parishes of the Principality of Andorra. It is located in the northwest of the country. The parish is extremely mountainous and contains the highest mountain in Andorra, Coma Pedrosa (2,942 m). Its western side limits with Tor, Pallars municipal term, in the border with Spain.
In the late afternoon we reached this hotel. At first glance, it seems solid. It was built in a somewhat modernized Andorra `s or mountain style. On the facade is more robust stone while building follows the configuration of the hilly terrain. The interior hotel also seems quite unusual - there are many different levels and almost independent hotel units. . Many footbridges, stairs, elevators and corridors connecting this tourist building in a somewhat complicated but pleasant whole. Because, after a few hours stay in Anyos Park hospitality, professionalism and cordiality of the staff introduced us imperceptibly into the atmosphere of relaxation and some wondrous security. In fact, Anyos Park in La Massana and Andorra, belongs in those facilities for vacation and recreation that just when you go out of it to understand what you are really good and hospitable hotel stayed. On the memories become more and more attractive.
In ten days stayed at this hotel, every day we go to Andorra la Vella to record the show, while we spent the night in a hotel. We rested, play tennis and squash. The swimming pool at the hotel is also very comfortable and somewhat stylish, intimate as that part of the interior. Our rooms were very comfortable and equipped with all the features of the best European hotel. Distinct impression that lasts long in the memories, this hotel at all left us, however, especially with the offer of his kitchen. The hosts, I think the owner of the hotel was also the member of the Government of Andorra, care is with us every day for dinner get one of the specialties of Andoran cuisine. From a series of interesting, delicious and unusual dishes is hard to single out one. That's why I chose to quote
my diary of stay in Andorra, which includes notes and what we dined at Anyos Park: In the hotel restaurant, styled as if it comes to an ethno-facility, night after night, we ate the following specialties: Las Carnes a la piedra - Meats cooked on hot stones or over coals, Tablas de embutidos - An assortment of cured meat, like chorizo , dry-cured pork sausages: Salchichon, bottom bringuera, bull, and llonganissa botifarres, both black and white that come served on a wooden board; Trintxat - Traditional Catalan dish made from cabbage, potatoes, garlic and bacon; Arroz con Setas - Rice with Mushrooms; Barrejada, or escudella - Peasants' stew, made with different meats, sausages, chickpeas, vegetables and pasta; Civet de porc fair - Wild boar stew; Cunillo - Rabbit stewed in tomato sauce; Cheese fermented in an earthenware pot with garlic and brandy and finally Xai - Roast lamb.
After such a meal, it is not necessary to say, that walks in the hills to the Near ski resorts, and finally swim in the hotel swimming pool - came as a salvation. And all around us became more dense night La Massana Parish. The younger ones had to play a game of table tennis or go to the shooting range. Then followed sleep before another day in Andorra la Vela.

  • Stayed: May 2013, travelled on business
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1  Thank TravelerZrenjanin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia_P_Att_Cliente, Director de Relaciones con Clientes at Hotel AnyosPark, responded to this reviewResponded 13 May 2014

Dear customer:

Thanks a lot for such a detailled explanation of your holidays in Andorra. We really enjoy reading about your experiences at the Sport Center and at differents interactions with the people of our staff. We hope to see you back in our hotel again.

Once again, thanks for all.

Regards,

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Reviewed 26 January 2014

We have stayed there twice already and we are going back soon. The rooms are large and cosy, and although we always book half board, it is nice to have a little kitchenette available in the room for a cup of tea after a long day at the slopes.
My kids particularly like the warm small kids pool. For the parents, the soft play area next to the bar is a plus, as it gives us the opportunity to enjoy a drink while the kids play safely.
The only minus is that the spa is not in the hotel, but 2 minutes away, and perhaps the mediocre dinner buffet. But all the staff is always very pleasant and they help with any dietary requirements one might have.
I am not one that normally returns to the same hotel over and over, but I do not seem to find better than this for the same price.

  • Stayed: February 2013, travelled with family
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Thank YTLYTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

We stayed here for 2 nights whilst travelling down to Spain. The hotel reception proved difficult to find, we initially went to check in at the spa reception. Despite being redirected we still found it difficult to find and ended up driving right pass it. After turning round on a very windy road we finally located the hotel. The hotel is set against the mountain side and to get to our room we had to use two separate lifts!!
The check in was realtively trouble free but whilst doing it there was an ongoing argument between the male receptionist and a dutch guest who was very upset that the heated indoor pool wasn't available.
Our room was very nice if not a bit dated. We had a large one bedroom apartment that included a small kitchenette, a lounge, bathroom and bedroom. The only disappointment was that our balcony overlooked a stretch of ground that was poorly maintained.
There was a spa resort attached to the hotel that included tennis courts, outdoor swimming pool and other facilities. To get to it from our room we had to take 4 lifts!!. Unfortunately we didn't get a chance to make good use of the facilities.
The breakfast was very nice - buffet style, so there was plenty to eat. We also dined at the hotel restaurant in the evening which was also very nice.
The hotel had free wifi but it was only available in the hotel lobby.
All in all we enjoyed our stay but were disappointed in that the hotel didn't live up to its 4 star rating.

  • Stayed: June 2013, travelled as a couple
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2  Thank Rojo447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel AnyosPark

Address: Crta. d'Anyos 8, La Massana AD400, Andorra
Region: Andorra > La Massana Parish > La Massana
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 10 Hotels in La Massana
Price Range: £68 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel AnyosPark 4*
Number of rooms: 80
Official Description (provided by the hotel):
The AnyósPark Resort offers a variety of areas within the complex, with a classic type of hotel accommodation where you can be pampered and forget your daily stress and routine. All our junior suites are the perfect places for rest and relaxation after an active day. Each room has been carefully equipped and opens onto a large terrace with magnificent views of the mountain. ... more   less 
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