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“Not recommended!”
Review of Hotel Enzo Moro

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Hotel Enzo Moro
Ranked #2 of 2 Hotels in Sutrio
Čestětín,Plzeňský kraj, Czech Republic
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Not recommended!”
Reviewed 8 March 2014 via mobile

First I was really excited about the trip to this hotel, but my opinion changed a lot. First night was pretty good, nice rooms and nice meal for dinner. Next day was our first day of skiing, so we took it easy, but that day something very bad happened to us. In the other room, a friend of mine left her purse in the bedside table and locked the room, but when she came back from the slopes, the purse was gone. The only people who were in the room were the cleanng ladies. We went downstairs to talk to somebody but it was closed at the reception but we met the owners. They were very impolite and tried to convince us that it was our mistake that it is lost. Their argument was that we should put it into the safe but it was not working. How can be anything stole. From a locked room??? Another problem was the breakfast, we stayed there for a week and every day was the same. Dinner fine, but has to be chosen the night before and thanks to their poor english knowledge, sometimes it was very confusing. Unlike the management the waiters were very friendly and helpful and the girls in the reception as well but I advice to the management to try to be more polite to the people staying in their hotel, or show a little bit that they feel sorry about it that something was stolen. The ski area wasn ´ t that bad. There were 5 ski lifts working only 4 and the black slopes were opened only for a while because some team was training there the whole week. The slopes were very short so I dont recommend it to good skiers. We made it in 50-90 seconds. But only a few people on the slopes in the week. The hotel was overcrowded by hungarian families with little children and they were very noisy. So I dont recommend it to couples, friend groups or seniors, but for families with little children its a nice place to learn to ski. And it is not suitable for snowboarders as well. Too much money for this quality for a *** hotel.

Stayed March 2014, travelled with friends
Helpful?
5 Thank Paszkiewiczovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Italian first
  • Any
English first
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Additional Information about Hotel Enzo Moro

Property: Hotel Enzo Moro
Address: Localita' Monte Zoncolan, Sutrio, Italy
Region: Italy > Friuli Venezia Giulia > Province of Udine > Sutrio
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Sutrio
Hotel Class:3 star — Hotel Enzo Moro 3*
Number of rooms: 58
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