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Sarova Shaba Game Lodge
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          Reviews (388)
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          All reviewsbuffalo springsthe riveran oasisgame lodgeewaso nyiro rivertwo nightslovely placebush dinnerrooms are spaciousswimming poolbuffet styletree houseceiling fanmonkeys and baboonsenjoyed my stayhome away from homethe reserve
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          223 - 228 of 388 reviews
          Reviewed 7 January 2014

          spent the holiday in this hotel with my kids and my mother, hotel looks beautiful its so hot the swimming pool is inviting only problem was the shower which was very cold until was finally it was repaired all the rooms are located by the river with views of the crocodiles and the relaxing sound of the river could make you sleep hotel is the best if you stop by Isiolo you must stay at this hotel

          Room Tip: make sure your rooms showers are hot before checking in!
          • Stayed: December 2013, travelled with family
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          Thank 44adventurer
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
          Anthony K, Manager at Sarova Shaba Game Lodge, responded to this reviewResponded 20 January 2014

          Dear guest,

          It was nice of you to chose to stay with us. Kindly accept our sincere apologies for the ommission on your shower. It is our eandevour to ensure that we get attention to detail and thus improve on your satisfaction.

          Indeed your feedback is encouraging to the team and we hope to host you yet again in this near future.

          Thank you.

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          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 7 January 2014

          Stayed at this lodge for two nights in mid December with a group of friends. Frankly, were a bit disappointed with the service, our rooms hot showers failed and really didn't get any help from the staff on this. The food was bland and below average especially for dinner. However the two things I can strongly vouch for; the massage service by the river tent and the game drives!

          Room Tip: Any rooms with the Ewaso Ngiro river frontage are good!
          • Stayed: December 2013, travelled with friends
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          Thank shama s
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
          Anthony K, Manager at Sarova Shaba Game Lodge, responded to this reviewResponded 20 January 2014

          Dear guest,

          Asante for having chosen Sarova Shaba. Indeed your feedback is very positivly taken with every reason to correct the shortfalls.

          We would like to assure you that we have instituted measures to improve on the areas you have highlighted.

          We hope to host you soon.

          Karibu

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          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 6 January 2014

          After reading all the reviews here I was excited to spend my Christmas 2013 at Shaba. The stay started off by finding that our two rooms not ready and to top it off the staff were surprised that I found this improper... It actually only got speedily resolved after I called my tour company. The meals were okay and the Bush dinner was a reprieve for our not so good experience.The game drives were however excellent....Overall it was a disappointing average stay.

          • Stayed: December 2013, travelled with friends
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          2  Thank Luce254
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
          Anthony K, Manager at Sarova Shaba Game Lodge, responded to this reviewResponded 20 January 2014

          Dear guest,

          It was an honour to host you over the christmas festivities. It was a pleasure to meet with you.

          Once again please accept my sincere apologies for the unfortunate arrival experience. indeed that is not what we strive for and we have taken measures to curb a repeat of such.

          My apologies for this delay in response.

          Looking forward to your return visit and assure you of a magical experience.

          Wishing you a prosperous 2014.

          Asante.

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 6 January 2014

          Was a bit disappointed to have a large noisy party on the 30th of December in the lodge, not just because I don't like noise and thought that I was getting a quiet retreat, but because it felt like such a travesty to make so much noise within a Game Reserve. During the day, the speakers at the pool were blaring loud music as well. I just wish Sarova would restrict the loud music to their urban locations (White Sands, Panafric, etc) not just for their sake, but for the sake of the delicate ecological balance at Shaba. Little surprise that there was no game in sight (except the crocodiles).

          The architecture of Shaba is great, but the interior design is dated and bland. The food is boring. The view of the Ewaso Ngiro is spectacular, and the corcodiles are awesome. Also, much credit to Shaba for intergrating so many of the local communities into their activities. The natural and enhanced singing of the Turukana, Borana and Samburu communities was awesome. Opposite for the ridiculously inappropriate acrobats performing to ridiculously loud and terrible music.

          I genuinely hope the management will take this review positively. Shaba would be an absolute gem if a good chef is sought, and interior designer can make some changes to the interior design, and a focus on ecology can form the centre of their strategic plan.

          • Stayed: December 2013, travelled as a couple
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          Thank SpottedChui
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
          Anthony K, Manager at Sarova Shaba Game Lodge, responded to this reviewResponded 20 January 2014

          Dear guest,

          Thank you very much for having chosen to spend the festivities with us. It was an honour to have you with us.

          We have taken note on the areas that we fell short of your expectations and we will make every effort to ensure improvement of them.

          Please note that your feedback is very important to us in our quest to make Sarova Shaba your lodge of choice.

          We look forward to your return and assure you of a more restful and memorable stay with us.

          Karibu.

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          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 3 January 2014 via mobile

          They took wonderful care of us and made us feel very welcome. The restaurant and kitchen staff were exceptional making wonderful food for our baby.
          Right from arrival, the hospitality was great with everyone going out of the way to make us feel welcome.
          Our rooms were perfect, baby cot just as we had requested.
          We recommend it for anyone to visit.

          Stayed: November 2013, travelled with family
          1  Thank Andrew W
          This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
          Anthony K, Manager at Sarova Shaba Game Lodge, responded to this reviewResponded 20 January 2014

          Dear guest,

          It was a pleasure hosting you. Thank you very much for your feedback which is very inspiring to the team.

          We look forward to your next visit.

          Asante!

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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