We have had a 9 night holiday at this hotel. I would find it hard to be critical of any aspect of the hotel or the way it is run.
Greeted on day one by the general manager and a selection of his staff who all undertook to work their socks off to make our stay enjoyable - they did!!
A wide selection of restaurants, bars, cafés, coffee shop providing a really good selection and an excellent dining experience. A wine list which is charged as extras but for me the house reds which formed part of the all inclusive were more than adequate.
The grounds, pools, beach area, gardens were all in excellent condition and really well maintained. It was an experience watching the staff lining up the sunbeds with military accuracy each evening - attention to detail shone through everything.
The general manager showed very visible leadership to his team, regularly patrolling with staff and ensuring the highest of standards were maintained.
All of the staff were great - I would not fault their effort, friendliness or commitment.
Well done Secrets Silversands Cancun!!
- Official Description (provided by the hotel):
- Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more less
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- Also Known As:
- Secrets Silversands Riviera Cancun Hotel Puerto Morelos
- Secrets Silversands Riviera Cancun Riviera Maya, Mexico