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“Nothing Short Of Amazing”
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Excellent
25 reviews
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Overview
Holiday Rental House -
5 Bedrooms, 7 Bathrooms, Sleeps 10
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Excellent - based on 25 reviews
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Reviews from our community

Date | Rating
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English first
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English first
Eli S
Austin, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nothing Short Of Amazing”
Reviewed 8 March 2016 for a stay in November 2015

I reviewed this on Google after an extended stay last November for my wife's 40th b-day. I wanted to leave a review on Trip Advisor but didn't find it listed until now, so this is the review I left on Google along with a bunch of photos that I posted... See my review below, and so well deserved.

Wow! What a treat, I almost don't want to write this review so I can keep this place a secret. I woke up the first morning and walked out onto the patio to see an incredible picturesque sunrise with the view of the pool palm trees and the beautiful blue ocean literally a few yards in front of me. We were fortunate enough to have found Casa Kenwal through some friends who recommended it after having stayed there once before. It was so nice to go to the Riviera Maya and stay in a non-commercial area like Puerto Morelos, but in a luxury beachfront house like Casa Kenwal. The host knew our itinerary so they phoned us after our plane arrived on the way there to make sure we arrived safely, and provide us with additional directions to be sure that we could easily find the house (it wasn't yet on Google Maps). From the moment we arrived we were warmly greeted by the host. We were given a tour of the house. During which time they explained to us a little bit of history of the house, the town, the "do's and don'ts." We were happy to find that there was secure fast wireless internet, great Air conditioning in all the bedrooms, regular maid service (and even more happy that the maid was super friendly, considerate of our belongings and our schedule). We were told other options for hiring a chef for a special dinner one evening. Everything felt like a high end hotel (nice towels, toiletries, clean bottled water in every bathroom, ample supply of soft extra large beach towels etc. etc.) except with total privacy and no annoying drunk people stumbling down the hallway in the middle of the night. The kitchen was fully stocked with high end appliances all the plates, glasses, cutlery, utensils and pretty much anything you would need to cook anything you would at home. The icing on the cake was the meanest leanest Vitamix blender so we could make all the margaritas we could ever want! Oh, almost forgot the well maintained Weber that magically appeared on the back patio along with Kingsford briquettes the same evening I inquired about what we could use if we wanted to grill. They really put a lot of thought and care into making this one of the best vacation rentals that I have ever stayed in. I know it's a super lengthy review but I could go on and on about this place. The only downside is that we were only there for our vacation and had to return home. We will absolutely be back next year.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The friendly and helpful service of the hosts.
Liked least: I had to leave
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Mar 2016
Thank you very much for your outstanding review. We love making our guests vacation the best. We look forward to your return next year
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Reviewed 1 February 2015 for a stay in January 2015
3
people found this review helpful

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
5 Feb 2015
Thank you very much for your glorious review. It was truly a pleasure to have you stay with us and I really enjoyed meeting and treating each one of your family members at the villa with massages, facial and pedicures.
We look forward to your return and blessings with the 2 new babies on the way.


Martina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
silverspr...
Silver Spring, Maryland
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Spectacular Vacation”
Reviewed 14 January 2015 for a stay in December 2014

The house was wonderful with all the services we needed. Lilli and Walter were helpful without being intrusive. Martina, the rental agent, helped us with our transportation needs. Casa Kenwal is roomy and beautiful, with many amenities. The patios are lovely, the pool was perfect for the grandkids, the beach was lovely, snorkeling right out from the house was so nice--we saw pretty fish.

The town was not over-run with tourists, but felt like an authentic Mexican fishing village complete with family-owned restaurants, a small grocery store, nice people, a town square -- and all of this a nice walk down the beach or sidewalk from Casa Kenwal.

While we were on the beach, people came by to sell fresh peeled and sliced fruit and vegetables. This was so delicious and refreshing. There were other vendors too, and they were all pleasant and nice and respectful.

We loved being away from high end stores and chain stores, and being transported back to an authentic village. It was lovely.

This was a spectacular house and village and we have already recommended it to friends and family.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jan 2015
Thank you very much for your fabulous review. It was a true pleasure to have your family stay with us and we look forward to your return on your next vacation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genevieve...
1 review
“Well kept and well located villa”
Reviewed 29 December 2014 for a stay in December 2014

The villa was better in reality than pictured. Bedrooms are spacious, bathrooms modern and the grounds are well kept. The beach in front of the villa is not too crowded and we appreciated that it was within a short walking distance from restaurants and other services. The owners live on the top floor and are always available for help.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: direct access to beach
Liked least: no dishwasher
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Dec 2014
Thank you very much for your great review. We look forward to have your family once again.

Blessings to you and your family for the new year

Martina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grants Pass
Reviewed 21 April 2014 for a stay in December 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
US
Reviewed 7 April 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Apr 2014
Thank you very much for your glorious reviews. We look forward to have you stay with us once again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
ca
Reviewed 7 April 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Apr 2014
Thank you very much for your great review. We have enjoyed having your group sty with us and we look forward to have you stay with us once again next year.

Martina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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