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“What a perfect place”
Review of Acamaya Reef

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Acamaya Reef
Ranked #21 of 28 Hotels in Puerto Morelos
Reviewed 8 July 2012

Staying at Acamaya was amazing! It was lovely being so close to the water but away from all of the noise. The room was perfect and Noel and his family were so kind and helpful.

  • Stayed: June 2012, travelled with friends
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1  Thank TatumPBarile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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66 - 72 of 137 reviews

Reviewed 4 April 2012

This property is located beside a Dreams All Inclusive Resort, and (I believe) a condo, but quiet most of the time. Because the beach is cleaned regularly, it is probably the nicest bit of beach for its price around. It was a joy to walk from your room and laze on the beach loungers. The beds are only cleaned and made up every second day, but the room was a nice size with 2 double beds. It had a large closet area, a fridge, shower and toilet area behind the door between the beds. We also had a table and 2 chairs in the room, and a TV. Toilet paper usually ran out, and we were always asking for more. Drinking water was not provided, (when I asked upon checked in, I was given a snarky answer about not knowing how it was at home, but that we couldn't drink the water there...NOT what I had asked at all...after 30 years in Mexico, I was well aware of that...I simply asked if drinking water was provided! And I had only asked as it was the most expensive place we had booked into and other, much cheaper accommodation DID provide drinking water.) Perhaps it had been a bad day for our hostess as she usually was much friendlier as the days that followed showed, and we got along ok with Daisy and

It is a 2.5 km walk down the beach to town (further by road). A cab ride back is roughly $9.00 US (fixed price), but the 5 gallon water jug was only pennies more than the 1 litre bottle sold at our check-in/restaurant where you could get (expensive) coffee and basic meals. Grab a few groceries,water, and beer while you are in town. It isn't terribly far to walk, but ackward carrying stuff back. Walking to town gives you something to do if you want, and there are a number of restaurants to choose from there, not to mention shopping. My friend LOVED shopping.

There are only a few rental units, with the parking lot used primarilly for RV Campers as a rule. None there while we were there, so nice and quiet as we shared our bit of sand and shade with our fellow travellers. We had shade from a few leaf covered umbrellas, as well as a few trees. The water was clear and beautiful. Would have loved to stay longer. We had a great time and met some lovely people. I would really love to return.

Room Tip: We had a room on the gravel parking lot. There was another room above. The others were closer to the...
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  • Stayed: February 2012, travelled with friends
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3  Thank shiloh-m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcamayaReef, Owner at Acamaya Reef, responded to this reviewResponded 26 May 2013

Thank you very much for your review! This helps us improve our service, we hope we can have you back in the future and fulfill all your needs! Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2012

We had the opportunity to stay here in Feb. 2012 for just one night, and I would definitely return. The hotel was small but the feel was great! it was very "Mexico", from the thatched roofs and bright colors, to the yummy late-night taquitos. Our hosts were gracious and helpful. The rooms were small but extremely clean. The air-conditioning worked perfectly. It was literally right on the beach and even had a little kyaks you could take out on the water.

We stayed there only one night because the condo we rented wasn't going to be ready until the next day. We flew in a day earlier to get a little better price on our flight. I wasn't sure what to expect for such a cheap room, but I was pleasantly surprised.

The specific drawbacks were: it was small for four people (it would be better for two), the beds were a little hard, the hot water was not too hot for too long( it was hot in Mexico though so I didn't mind), and in our room we did not have a refrigerator or a microwave, my son's room did have both though. I think this property is best suited for people traveling without children wanting to have a quiet, simple get-away. Also, those who don't mind feeling like they are in Mexico as opposed to going to an American type resort in Mexico.

I

  • Stayed: February 2012, travelled with family
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2  Thank Autumn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2012

Acamaya Reef is good budget alternative to the expensive 5-star hotels on Puerto Morelos’ best beautiful white-sand northern beaches. They offer a 2-star simple rustic cabana-type place with beach palapas not loaded with amenities or high price. Their restaurant is just OK with no others around but a 40-minute walk along the beach or an $8 taxi ride to town gets you to many nice restaurants and shops. Just 20 minutes south of Cancun, Puerto Morelos is the gateway to the Riviera Maya. The town retains a fishing village feel with good restaurants, some of the best of the Riviera Maya Reef, spectacular beaches with wonderful swimming north of town, and a tranquil bohemian atmosphere. Huge new 5-star all-inclusive hotels dominate the beautiful northern beaches. We took a snorkeling trip to the magnificent reefs of the National Marine Park with Charlie Brown – a great snorkeling trip with a personality you will never forget.

  • Stayed: February 2012, travelled as a couple
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1  Thank WayneDunlap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2012

This place was perfect for me as a solo traveler. Extremely affordable, beautiful grounds, perfect cabana, and the owners were very accommodating and friendly. The beach was right out my cabana door and there was more than enough lounge chairs.......some in the shade and some in the sun....perfect. If you don't need to be pampered and prefer a more authentic and natural experience this place is great. I'd make the 30 minute walk along the beautiful beach into town everyday for lunch and dinner. The taxis back are fairly reasonable as well. This place is quiet and relaxing and in town there is just enough going on if you feel the need to party a little bit. Everything is clean and well kept. I'm definitely going back.

  • Stayed: February 2012, travelled solo
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1  Thank ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2012

This place is great for people who DO NOT want the insane Cancun experience. This place is located in Puerto Morelos which is a small town just south of Cancun. This town is laid back and has a better beach and better snorkeling water than Cancun. The Acamaya Reef hotel is not for the fancy big spenders, but offers all the important fundamentals. It is located on the beach. It has a bar and snack food and breakfasts for a charge. The rooms are like rustic, thatched roofed cabins which have a lot of character but the most important thing is that they are CLEAN. This is not a hole in the wall place. The owners take pride in their work and they respect. The people there are more middle class couples or singles, just hanging out. The rooms are only 60 to 70$ dollars a night--some have private baths, some don't.
The only negative is the stupid Dreams resort next to the place that, on occasion, can play noisy music until late so bring your headphones in case that happens. Otherwise, great place for the price and location.

  • Stayed: January 2012, travelled as a couple
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1  Thank sandra u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2012

First of all, anyone who arrived at this resort expecting a traditional hotel a fancy resort, and is giving it a bad review because they didn't know where they were going, that is very unfair. This place is what it is, and for that it is fantastic. If you want THE BEACH in Cancun, this place is for you. Mega resorts are nice, and if you can't live without your swanky hotel bar and all you can eat buffet don't come here, but this is a different type of vacation and one that is very worth while.

My husband and I opted to camp outside instead of stay inside a room. The camp bathroom was very clean. There is running water for the toilets, sinks, and showers. The water didn't get hot, but who needs hot water in a tropical climate? You can't make a fire by law, but there is a small kitchen to cook your own food, and also a snack bar with things like burgers, tacos, drinks, etc. Instead of spend money at the bar, we brought bottles of tequila and rum and mixed our own drinks to sip on the beach. The hotel provides lounging beach chairs and there are umbrellas and covered areas if you prefer shade. There is a small area set up directly on the beach where you can get a massage or hair braids. In many ways, it provides the same things any mega hotel would, just on a much smaller and simpler scale. But for me simple is good. We were on the exact same beach as all those people who spent thousands of dollars for their family vacation. My husband and I spent a total of about $50 USD for both of us for two nights. Money well spent.

Room Tip: Bring a tent and camp directly on the beach! Or the cheapest rooms are actually the closest to the...
See more room tips
  • Stayed: January 2012, travelled as a couple
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2  Thank Christy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel U, Director de Relaciones con Clientes at Acamaya Reef, responded to this reviewResponded 27 July 2017

Dear guest,

We appreciate that you selected the Hotel Acamaya Reef Cabanas in Puerto Morelos for your stay. We hope to see you again soon in this paradise.

Thank you very much for your comments, this helps us improve our service.

We are a hotel on a beautiful beach in the Riviera Maya and we love to make unforgettable moments for people.

Our Hotel is one of the first in the Hotel Zone of Puerto Morelos, however, we are not a luxury hotel, we believe that being Ocean Front and maintaining a natural environment will help us give a better experience for people.

Again thank you for your stay in our Hotel.
Staff at Hotel Acamaya Reef Cabañas Puerto Morelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Acamaya Reef

Address: Carretera Cancun-Tulum, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#20 On the Beach Hotel in Puerto Morelos
Price Range: £30 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Acamaya Reef 1*
Number of rooms: 5
Official Description (provided by the hotel):
Description: Welcome to “Acamaya Reef Cabañas & Beach Club” in Puerto Morelos, a unique Hotel on the beach with cabanas in the Caribbean Sea with its own style, simple, charming and comfortable and above all let’s not forget that we are an Eco-hotel, trying to improve in recycling and other activities to help the world to be a better place.We are located in the middle of the Puerto Morelos National Marine Park with the Second Largest Reef in the World right in front of our little cabanas, making it an even more special place to stay. You can go on a Snorkeling Tour right from the hotel and enjoy the fantastic coral formations where you will see hundreds of multi-colored fishes.We are not a five star resort; we are only a Puerto Morelos Eco-hotel on the Beach! with cabanas But we have all of the needed services like Massages right on the beach, Restaurant and Bar Service, Kayaks and Bike rentals, free parking lot, free wireless Internet and we also have the Concierge service for anything else you may need. ... more   less 
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Also Known As:
Acamaya Reef Hotel Puerto Morelos
Acamaya Reef Puerto Morelos
Acamaya Reef Riviera Maya, Mexico

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