Wow and triple wow.
The suites are amazing and cleaned several times daily.
The entertainment staff are so friendly and sociable often stopping for chats and know us by name Erika, Regina, Marco, Giorgio, Omar, Ferin and Miguel we love you!!! The service in every area is impeccable, nothing is too much to ask for anyone. The whole resort is clean. The pool is clean and huge, no shortage of towels or bar staff on hand to bring you drinks at your sunbed. You can have something different for breakfast every day with a widely assorted breakfast buffet. There are Several restaurants, we tried all Lemongrass being the best by far with Bluewater grill being a bit worse on quality mainly due to the vast number of weddings happening at this time of year. The waiters at Paramour got the cooks to whip us up a special engagement cake after my fiancé proposed before dinner which wasn't planned but was a lovely touch. Room service is 24 hr which is fantastic. Not worth paying for preffered status unless you want a bigger room and a slightly posher breakfast setting. We didn't have any less quality service by not having it.
The gift shop sells any medication, cigarettes, toothbrushes etcetera you may need.
All in all a fantastic resort, beautiful, clean, fantastic staff, great food with world class service. We hope to be back one day after trying a few more countries.
- Official Description (provided by the hotel):
- Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more less
- Reservation Options:
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- Also Known As:
- Now Sapphire Riviera Cancun Hotel Puerto Morelos
- Paradisus Puerto Morelos
- Paradisus Hotel Puerto Morelos
- Paradisus Riviera Maya
- Paradisus Riviera Cancun Hotel
- Paradisus Riviera Cancun Resort
- Paradisus Cancun
- Now Sapphire Riviera Cancun Riviera Maya, Mexico