Returned from this resort 2/7/04. The first thing they did was put us in a horrible room - no bureau, bare bedding, leaky shower. We came in late at night and they tried to put it over on us even though we had a Superior Room. This was anything but. We complained the next morning and were moved to a much better room. The water in the shower come out brown each time you turned the shower on but after that it was fine.
Their towels need to be up graded as they had spots on them and the white ones were gray. The food was as good as buffet style can be. The beach and the grounds are well kept up. The staff is very friendly and helpful. The one draw back to this place is it location -if you want to go to the ruins etc. It is 1 1/2 hours to Tulum and over 3 hours to the bigger ruins. You need a taxi to get any where- even to the public bus.
If you want a relaxing vacation the beach is beautiful.. Oh there are no newspapers or books to buy on the property. This is a 3 star resort at best.
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- Also Known As:
- Hotel Paraiso Maya
- Club Paraiso Maya Riviera Maya, Mexico